Precision Garage Door of Northern NJ
Has Received 114 Reviews in:
West Orange
Average Rating: 4.91
Garage Door Repair
West Orange, NJ
I was extremely happy about the service that was provided by Thomas Sackmann. He was knowledgeable, pleasant, thorough and clean. I definately will use your service for future garage door problems. Thanks!
Francine Foscato
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
West Orange, NJ
Precision has been servicing my garage door needs for over 15 years now. They are prompt and reliable, and extremely professional. Love their work. Highly recommended.
Jeff Nitka
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
West Orange, NJ
Explained everything very clearly and was very knowledgeable.
Leslie Rosenblatt
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
West Orange, NJ
When I initially damaged my garage door four years ago, I searched the Internet for reliable, experienced professionals. I decided on Precision because of their many, favorable reviews. I was not wrong. Their technician then was well trained and professional. Today, I had a technician (John) come out to replace the weather strip that fell off the bottom of my garage door. He was just as professional, honest and efficient. The safety protocols Precision uses for identifying the technicians they dispatch are also a true plus. Likewise, the precautions John followed (mask, distancing and gloves) due to the current concerns with Covid, were reassuring. I will continue to rely upon Precision in the future, for any garage door issues.
Jacqueline Murphy
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
West Orange, NJ
Called them Saturday and had our motors, springs and new remotes on Monday. Very professional and helpful in terms of laying out all the options. Fantastic. Glad we used them and Sean rocks
Kim Johnson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
West Orange, NJ
Excellent service. Extremely communicative. Technician who’s name is Tomer, was exceptionally knowledgeable. We’re satisfied customers and will use their services and would recommend them to anyone looking for garage services.
Jackie Winter
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
West Orange, NJ
A little over priced - however - this is Sunday and you got the job done.
Debra Kaiser
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Repair
West Orange, NJ
5 John was an excellent technician. He explained everything that he did and made sure that I knew how to operate the key opening in case of problems.
Ann Merin
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
West Orange, NJ
Tommy is great. Happy with the work
Ann Shu
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
West Orange, NJ
The agent was very pleasant and he worked diligently. I am disappointed with how he left the garage floor in a mess and dust on the counter. The rubber insulation on the door bottom was not installed properly .
Courtney Jackson
Response:
Hello Courtney, My Name is Vince, I am the Customer Experience Manager at Precision Door. I do appriciate your business and we hope your happy with the install. I am disapointed you were not happy the way we left the gargae. Our usual practice is to take pride and show the upsmost respect for our customers homes. In addition I undstand we need to readjust the bottom seal. We will most certinaly come back and take care of all these issues for you. Please let me know if you have any other issies.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
West Orange, NJ
Thomas was my technician. He was very friendly. He was knowledgeable about the products that I needed. He said the job would taken him an hour and a half and he was done by that time. I am very pleased with his work and I would use Precision again. I would recommended Precision to anyone look to go garage door work.
Andrea Thomas
Response:
Thanks for the review, Andrea! Thomas is a great member of the Precision team and we appreciate you taking the time to share your experience with him!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
West Orange, NJ
The service was 5-star. John was professional.
Willie L Epps
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
West Orange, NJ
Garage door repair but had to buy a totally new product. I had a very nasty technician who was very disrespectful. I chose this company because I got to know the company had worked on the door before I bought the house. He even went ahead reporting me to his manager before I could make a report about his unwelcoming attitude to cover up. The company could be good but need to teach cultural competency and anger management to this particular technician that was sent to fix my garage door.
Ibironke Otetubi
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
West Orange, NJ
Punctual, pleasant, and professional. Worked with a smile. explained every move and every recommendation. Excellent Service
Christian Nwobu
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
West Orange, NJ
Quick and professional
Kelly Saunders
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
West Orange, NJ
Having just moved to West Orange, one of our two garage door openers was old and in need to replacement. Looking online I noticed the best and most consistent reviews was with Precision Door Service. The technician assigned was Kevin. He arrived, made sure to exercise proper Covid care, performed a safety check on both doors and then explained the motor options with the features I was after. The decision was made, and the work was completed within an hour. Neat, clean, and professional. Everything works great and I’m pleased with the service and outcome. I would recommend Precision and will call them back when the time comes to replace all the other parts.
Steven M
Response:
Thanks for the review, Steven! The health and safety of our customers and employees is so important during these times. We are so glad that Kevin could help you with your LiftMaster garage door installation. Thank you for choosing Precision for your garage door needs. We look forward to helping you in the future!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
West Orange, NJ
Got to say the technician Kevin was very awesome I wanted a new door and he told me he can save the old door by repairing it and bring it back to life Which he really did And save me a lot of money ???????????? great job Kevin highly recommended
Adrian Khan
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Repair
West Orange, NJ
The young man showed up on time and was very helpful and professional. He knew exactly what was needed to do to fix our problem.
Seymour Chase
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
West Orange, NJ
I would give Precision a 5 star regarding their response, their knowledge and how their person did what needed to be done. I would recommend them them to anyone with a garage door issue. Jeff
Jeff Dunst
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
West Orange, NJ
Your technician, John Kelly, was an extremely professional, competent and Very knowledgeable young man. He continued to pursue various options until he was able to successfully resolve the problem I was having with my garage door and opener. He was a true pleasure to interact with while he sought possible solutions to the problem.
Joyce Ellen Valickas
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
West Orange, NJ
Service was prompt & professional. I really appreciated that safe COVID19 protocol was followed as well. Highly recommend this company!
Rita Yohalem
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
West Orange, NJ
Our technician Tommy, was very professional and cordial. He explained in full what he did and how to operate out new garage door opener. Great job!
Maria Orban
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
West Orange, NJ
I couldn’t be more pleased with the quality of service and professionalism of Brian and Precision. Completely exceeded my expectations.
Eliott Saltzman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
West Orange, NJ
Very good experience, professional technician, knowledgable, job done in under three hours. The door's springs and wires needed replaced. Recommend them fully.
Dorina, West Orange, NJ
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
West Orange, NJ
We’ve used Precision Door previously! The people that work for Precision are very professional! Tom was very courteous, explained everything, made suggestions, and was very personable! A pleasure to have working for us!
Nancy Stein
Service Provided:
Garage Door Repair
Product:
Cables
Install Garage Doors
West Orange, NJ
The technicians were proficient in their work. The installation was completed but I'm dissatisfied with the finishing at the top of the garage door. They put in a 2x4 wood to bridge the gap, the wood was left exposed in the exterior of the garage, i was told to paint it or get someone to put aluminium over it. I think a treated wood should be used, since it is outdoor and would be exposed to rain and other natural elements. Instead the wood used is untreated, usually suitable for indoor use.
Caroline Ilogienboh
Response:
Caroline – Thank you for taking the time to review our recent installation at your home. We aim to have fully satisfied customers and regret we may have missed the mark. We have since reached out in an effort to connect and seek an amicable resolution. We appreciate you taking the time to return our call yesterday and apologize for any confusion. Please feel free to reach back out to us at your convenience on the number we left. When you do, please ask for Vincent DiGerolamo, our local customer relations manager. We appreciate your business and your patience. We look forward to hearing from you again soon.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
West Orange, NJ
Phil was responsive and pleasant
Harold Hoffman
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
West Orange, NJ
From the initial service call to job completion, everything was handled first class. Phil, the Technician, was absolutely the BEST!
Emmanuel Arthur
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
West Orange, NJ
Battery and cables were changed. Julian Villamor was professional, affable and provided excellent service
Karen Lebenstein
Service Provided:
Garage Door Opener Repair
Product:
Cables
Garage Door Opener Repair
West Orange, NJ
Timothy Rainey, our tech, explained the garage door problem and gave us options to repair or replace the coils and motor. He was friendly and efficient. We have used your company originally to purchase the opener, and for another repair a few yrs. ago. We are very satisfied customers.
Elaine Klein
Service Provided:
Garage Door Opener Repair
Product:
With 110,536 Reviews
For this location's local site visit:
This location is owned and operated by:
Doug Bencsko
Precision Overhead Garage Door
220 West Parkway, Suite 9Pompton Plains NJ, 07444 License: 13VH03118600
