Recent Reviews
Chuck is a true professional… He did an outstanding job and explained each step required. Don’t lose chuck he is the kind of associate that pay off with happy customers. Vvfffd
Just search for garage door repair, I was very glad I picked Precision. When I asked for a quote the lady only told me the price for the opener and didn’t tell me the price for the drive rail. So the price went from $760.00 to $928.40. The service was super!! Jason was very good about explaining everything to me and he was very professional. Keep this man on your team.
The technician Blake Tuberville was prompt courteous and very knowledgeable. I highly recommend Precision and I highly recommend Blake!
I SOOOOOO Appreciate this company. From a prior vendor a few years back I had a LiftMaster installed. Problems galore. I called PGD and have to admit they solved the issues and improved upon the poor workmanship. I have to tell you I RARELY recommend any business even as a Realtor. I stick with the tried and true. Precision employees have been wonderful. Brandon was informative and solved the problem. It takes one in an industry for a long time to learn their craft. Brandon knows his stuff.
Emily was very helpful in setting an appointment on say day as calling . Rayline ?? did a great job on garage door repair. Very friendly and good customer service. Thanks for the quick turnaround.
Very professional technician! Thanks !
I am happy to provide a very positive review of Precision's recent service call. The technician, Zikret Osmic, was extremely thorough and clear in explaining the garage door issues and options. He resolved everything quickly to my full satisfaction. Zikret is a personable fellow, easy to speak with, and one who earns the trust and confidence of the customer. He is a valuable member of your team.
Excellent service
I couldn't have asked for better service. First, the repair and installation was done same day, on a Sunday. That saved loads of potential work week scheduling problems. Second, the cause of our garage door problem was clearly explained and we were given a number of options by which to address it. Costs and advantages of each were explained. Third, the technician, George R. was knowledgeable, extremely courteous and and easy to work with. I wish all home repair calls went like this.
I was contacted very shortly after my initial phone call and within a few hours the technician was at my house ready to inspect and repair my garage door. Justin was very professional and he explained exactly what needed to be done and he provided me with an estimate before starting the job. The job was completed in less than 1/2 hour. I have very impressed with Precision Garage Door Service and I will definitely call on them again when in need of service.
My Eskew phoned ahead of time to let me know his ETA. He explained the situation and I was given options to make the best decision for me. I needed two new springs and a long bar. He had all the parts on his truck He was prompt in completing the job in a timely manner. He took Capitol One Credit Card. I accepted the better option but can't find any paperwork. Please send so I can know how much I owe. Thanks
Fine job Patrick Stockton. Door operates and sounds like a new door. Thanks
Dennis did an outstanding job! He was with a supervisor at both me and were very cordial and very professional. My Garage Door used to rattle so much that I thought it was coming off but it is just so quiet and smooth now. I highly, highly recommend precision Garage door.
Precision were very professional and efficient with my torsion spring replacement. They explained what needed to be repaired, did not oversell me on any unnecessary repairs, and completed the job quickly.
Excellent service Everything was explained Repair went well I highly recommend them
Damon was efficient, educational (why there was a problem), and just incredible pleasant and professional.
Easily scheduled appointment online . Representative responded within several minutes . Excellent communication through email and texts , updating status . Techs arrived early , diagnosed and estimated repair . Techs were highly qualified , knowledgeable , and friendly and had all necessary parts on truck . Repair was done promptly and professionally . Service was outstanding from start to finish !
Selected Precision based on past positive experiences. Technician was knowledgeable, worked efficiently and did a good job of explaining features and functions.
The technician Kevin showed upon time and even apologized for not being at the beginning of the appointment time window even though he was still well within it. He quickly diagnosed the problem, explained the issue totally clearly and explained our various options perfectly. He didn’t pressure us at all and once we settled on the way to go he very quickly replaced our opener and several pieces of door hardware including the springs. Once complete with that, he cleaned up leaving our garage cleaner than when he arrived and reprogrammed our keypad and cars’ home links. Kevin was top-notch and recommend Precision without hesitation.
Great and prompt service and they insure that they verify the work you want done and give recommendations if they find additional problems (not a sales call, just trying to help). Very professional.
Brian Hallock was polite and knowledegable. He diagnosed the issues with my mother's garage door and fixed it quickly. I highly recommend Precision Garage Door for any of your repairs/ services.
Thank you Raymond for coming back this morning and fixing the issue. I'd gladly recommend you for any and all garage door needs. Way to be!
Very prompt, friendly and professional.
The most efficient and friendly service ever! Repair person came out within 30 min of me requesting service.
I had a weekend "emergency" and Precision handled me well in getting an appointment scheduled in a timely way. Brian Stearns was our technician. He was thorough, professional & very timely for a Sunday AM. This is a my second interaction with Precision & I would call them again.
Polite service. I got a garage door replacement and I am very happy with the new door. The whole job only took a few hours, easy payment options. I’m satisfied with the service I received!
Precision Garage Doors is a first rate business. I’ve used them on several occasions for both my property and my mothers home and they are always quick to respond and are extremely professional and personable, especially Stefan, who was our tech. If you want a first rate garage door repair or replacement company, I highly recommend Precision Garage Doors!
Great customer service, Chris was very thorough and explained everything. Provided options, on how to fix our garage door. Highly recommended for Service & Safety of all garage doors.
we were well placed with Chandler he, he knew exactly what we needed and explained how it would work
The technician Mr. Elijah was promp, courteous and professional! He explained and showed me the discrepancies and needed repairs! I was pleased with Customer service!!!
Braxton arrived on time and did a great job fixing our door. Very happy with Precision Door, they came immediately when I had an emergency last year.
Mario was awesome! He replaced the springs in record time. We even discussed the spring lube and what products not to use. He was a great help.
Tito addressed mechanical issues I was having with our large garage door. Super friendly, knowledgeable and helpful. I highly recommend him and Precision and will use in the future.
Fast and very friendly service! Called in the morning after our spring broke on our garage door and they were here in just a couple of hours. The job was done in about 40 minutes and our service technician, Arnold was extremely knowledgeable and very kind! I would recommend Precision Door for a quick, easy and affordable experience.
Josh was amazing. He was prompt, professional and courteous. He got our garage door fixed in a timely manner and explained everything very thoroughly.
Our garage door broke on Sunday morning and the Sacramento team was at the house by 10:00 am and had it fixed within an hour! If you have a garage door problem call this team, they get it done quick and right away!
5-star work done by David Paz. My garage door was malfunctioning and could not close. I called Precision, and they kindly accommodated my service request. David showed up in less than an hour and quickly fixed the problem. Very professional!
Again they proved themselves to me. Customer service is ???? and tech same day is ????. They are the only people to work on my garage and garage door
Very happy with my service man Dominick
Extremely Exited
One of the springs on our garage door snapped into and my car was trapped inside! When searching for someone to repair it, I noticed that Precision Garage Door Service offered a military discount. They sent a fantastic young man, Evan, to repair it. He was very nice and friendly. He explained everything he needed to do as well as the maintenance I should do in the future Now my garage door is so quite compared to before as the rollers needed to be replaced as well. I highly recommend Precision Garage Door Service.
Same day service, friendly and professional
Shopped around, and noticed all the 5 star reviews. Appointment was made, Chris was on time. He went over all the options available to repair our garage door. He is personable and took pride in his work. He did an amazing job from install to wiring. I would definitely recommend this company and especially the tech Chris.
Very nice, very knowledgeable. Answered all my questions. Very efficient.
Joshua was very professional and worked in a timely matter and showed me what needed to be done! Thank you so much
The issue was that the garage door would not return to the set position, and would bottom out and reopen. The service technician arrived on time after calling first. He was very friendly, and knowledgeable about their equipment. After discussing options, it was decided to replace our 1/2 hp Linear unit with a 3/4 hp Genie belt drive. The installation was completed in an hour and a half, and that included setting up the remotes, mounting the outside keypad, replacing the safety eyes, and adjusting the spring tension. I was very pleased with the experience!
Wasn’t home but my oldest son was and I let him know what to expect. He said the Technician was good, explained things very well, offered a few options and quotes, and did I good job. When I got home and heard everything, I agree. Great work. Highly recommend them.
Thank you so very much for responding to my garage door dilemma on a Saturday late afternoon! Thank you for sending John and for sending him early.
Dustin was amazing! Very knowledgeable, polite and task focused. I recommend him and they company to anyone who asks about " who fixed our problem". Thank you so much for all the hard work.
Christina, thank you for your recommendation of Precision Garage Door of Waco and of our technician Dustin.
Our technician went above and beyond in handling our issue. Being post hurricane Helene, everything has become an issue due to flooding and limited supplies. We appreciated his quick response, and effort. We have used Precision Garage Door Service in the past and will continue to do so. Highly recommended!!
Brian Ford Jr did a wonderful job on getting our garage door working properly. Thank goodness. He really understood how garage doors work, obviously. He was confident & knew just what to do. Great job. Thank you. Carl Lefevre
I called Precision because our 33-year-old garage door has never sealed properly, and the garage door was making some weird sounds when it was opened or closed. When Jack, the service man arrived, he went right to work analyzing our problems. It was much worse than we thought because our belt on the opener had shredded and was about to break. Also, our aluminum garage door cables were fraying, and it wouldn’t be too much longer until they broke, too. Jack was very kind and professional, and he explained all of our garage door issues in detail. We decided to replace all the faulty cables, wheels, and the door bottom seal. We also upgraded the garage door opener motor, belt, remote controls, and spring. We are so glad we did! Our garage door now operates more smoothly and quietly. Also, the door is now sealing properly. We’re extremely happy with the work that Jack did, and we highly recommend this company!!!
Great Company! Safety first, communication via text messages and picture ID. Prompt, efficient, highly skilled and well versed, done in 60 minutes on a 260 lb door. Luke was the Best of the Best! I am so appreciative.
Quick courteous service.
Tyrone was our technician and he did a fabulous job. He was right on time and knew exactly what was needed to make our garage door as quiet as a new one.? I highly recommend him as well as the company.
Preston arrived early and was very affable. He took the time to explain the mechanics and what to look for in the near future.
Quick service, no “emergency fees” for a Saturday. Job was done quickly with quality work from a friendly and knowledgeable service man, Rich. We probably won’t need a garage service for years or decades, but parts have a lifetime warranty, and if we need service again, we will definitely call Precision.
The spring that they brought to repair mine was bad, but they had another brought over and it worked. Wonderful job!
Ryan Swift was on time and professional. 5 stars!
Garage doors have issues during the most "inconvenient" time. They were able to offer flexibility of scheduling same day appointments, on-time and fixed the problem quickly. The tech even educated me on when to look out for in the future, what I could do myself, and how to enhance the longevity of my garage door opener. I was very happy with the service, information and cost.
Chad, the technician, was very professional and made the necessary repairs and adjustments quite efficiently.
I had an issue with garage door not closing all the way and I called Precision Garage Door Service. The sent Matt who fixed the issue in minutes . Very friendly and knowledgeable service.
My experience was a good one. Daniel was professional and polite and took the time to explain everything to me. Daniel changed both springs, cables and pulleys very quickly and I have no issues with the door now. Works perfectly. Precision customer service is also good i called and they set me up with a appointment and fix the garage door issue same day.
Had them install a new garage door three years ago rated for 140 mph. Did a great job so I called them when I needed my door opener to be serviced.
As always, we are very pleased with how quickly we can get an appointment (same day) and the courtesy and professionalism of your technicians, as well as their ability to diagnose and solve our garage door problem.
Our contractor was fast and super nice. He did a great job.
We appreciate you leaving 5 Stars for us! Thank you for choosing Precision Garage Door of Waco.
Paulino was great! Came for an estimate and pinpointed the issues on my 20+ yr old door/parts. Was honest and gave me options. Fixed them on the spot and works smooth now.
Josh, Lucas and Danny went above and beyond to help us get our old garage door removed and the new one installed. They were very professional and courteous. I booked the appointment and within 6 hours of making the booking my new garage door was up and running. There was no pushy sales techniques used, just open and honest discussions about my options. I would highly recommend!!!
Always happy with your work.
John was our service tech today. He was friendly and professional. He finished the repairs in a timely manner and to our satisfaction. Thank you, John and thank you, Precision. Dave Freeland
Patrick did a phenomenal job fixing our garage door. He was punctual and communicated well, was quick in his repairs, and was just an overall great guy. My husband commented that of all of the repairs we have had to get done on our house, this was the most pleasant. I can't recommend Patrick or Precision enough!
Very quick service! They were able to come out the same day, fix my issue on my garage door and give me multiple options for updating our old garage doors. I look forward to working with them again soon to update our doors.
Prompt, professional service. Quality people all around. The service tech was great. The only ding is that when chatting on the site they could have been clearer on the pricing. I was taken aback by the actual sticker shock compared to what I thought it would be based on the chat. Otherwise, a good experience...and I can now get my car out of the garage!!
Lloyd came out to replace my old motor. He was able to install it even though it was a different drive system (screw drive changed to belt). Lloyd setup the motor, wall button, panel and car buttons. He was on time and informative. In fact I was able to schedule online and they were able to come out within 24 hours. This is my second time using precision door and I have found them to be reliable.
Poor. The technician came over upon my call. All I needed was a little adjustment in my door because it was closing uneven. The guy offered me a $348 plan to do maintenance on the door and fix it. I said no. Then he offered me a $144 plan which I don’t know what did it include. I said ok. In 5 minutes he fixed it. Horrible if I had said yes to the $348. Guys, please don’t do that.
We recently had Bryan Medina come to our home to check one of our garage doors, and we couldn’t be more pleased with our service experience. Bryan was simply awesome, and we recommend him highly!
Henry was a complete professional and a gentleman,his work ethic was great,he listened to me and answered all my questions.I would recommend him to anyone he was great.Thanks Henry
I worked with them before.
Precision garage door was excellent. They were on time and took care of the issue in a timely manner. I am very satisfied with Precision garage door company. We will be using them for all our garage door needs in the future. Mike Hill
Arrived on time & completed to job in a couple of hours. Both were very professional & cleaned up before they left. Excellent job.
We are glad to hear about your experience with Precision Garage Door of Waco and appreciate you taking the time to leave a 5 Star review.
One of our torsion springs broke and we needed it fixed ASAP. I called the office in the evening and was able to schedule for the following morning. Cam was a little late due to the prior job running over, but it was clearly communicated. When he got to the house he went right to work assessing the problem and providing a quote to fix it. The work was finished in short order and he was incredibly polite and professional.
I appreciated that the customer service representative at Precision Door Garage Service was able to schedule appointment the following day as my wife’s car was locked inside the garage due to a broken garage door. The technician James was right on time, was courteous, he presented me a few options, and he wasn’t pushy. I ended up not only having my one garage door repaired, but also a tuneup on my second garage door. I couldn’t be happier with the whole experience with Precision Garage Door Services!
Dylan and Chris did a phenomenal job explaining the problem with my unit and provided me with several options for repair. They completed the work in a timely matter, and I am so impressed with the Precision product they helped me choose. They were patient with explaining the functionality of the new parts and my door is like brand new!
Josh was a great. The reviews are as advertised.
Our great service began with Seth who came out to check out the job and give us a quote. It continued with the installers, Cesar and Cristien who worked diligently to complete the task. Since we had a fire we were in need of a new door as well as a new opener. The honesty of this company was shown when we were told the top garage door panel had a dent and would be replaced when the new one was received. The job was completed with all questions answered. They repeated that if we still had any questions to just call. Everyone we spoke to was courteous and professional and we would hire them again if needed. Thank you. Frank and Margaret Lavezzoli
Very quick, quality service. The tech was friendly and very helpful. Programmed our remotes and made sure we were totally comfortable with everything before he left. Strongly recommend!!
Scott and Bow came to replace the garage door opener. They worked fast and very neat, left the garage real clean. They are really friendly; I really appreciate their work. Thank you.
Our service tech Kendrick, did a great job In reviewing our garage door. He checked for safety hazards and integrity of the springs and connecting hardware. Thanks!
Our neighbors used Precision and they were very happy! We decided to try Precision and are glad we did! And Adam our technician was professional and courteous!
Everything is great. Guy was super nice and polite. Adjusted everything.