Recent Reviews

Outstanding service - we hadn't given much though to our garage doors (until they stopped working), but we're very glad that Precision does. Matthew was fantastic - he kept in contact about his arrival time and how long his services would take, talked us through his inspection of the doors and his recommendations (I certainly learned a few things), was transparent about restoration/improvement options and pricing, and amazingly got it all done the same-day. Services provided including replacing the springs/rollers/cables with new torsion systems, and installing new garage door openers with buttons/keypads x3 (the priors were 30 years old we think). We're happy to report all the positive reviews are true about Precision and we would definitely work with them again!

Friendly and explained everything thoroughly. Very efficient too!

Michael came out to do a 25 point inspection and tune up on our garage door. He did a wonderful job. He was very helpful and informative. This is my first time using Precision Door Service and I will be using your services again in the future. Thank you!

Timely, professional, and pleasant.

Garage door would not close, kept going down alittle and back up. Called about 730am for service and technician came within two hours. My motor was old (late 1980s), and rollers needed to be replaced. Got the belt drive garage opener by Liftmaster. The technician did a good job educating on where to spray garage lubricant on the hinges of the garage door. There was something gold colored on the far end sides of the springs that was not replaced which I noticed today. The people I talked to were courteous and professional. I always knew if we had trouble with our garage door that I would call Precision.

Aiden Scott was very knowledgeable about what he sold to me and installed. He was also punctual and polite, and was happy to answer my questions. I would use Precision Door and Aiden again!

Great service, always gets what need to be done, done

Chosen because they could give same day service, and they did. Good service technician sent to help me with repairs.

I have a very heavy garage door that required some additional support because of its age. Luca was the service technician and he came up with solution to provide additional support to keep my door operational. He was very professional and knowledgeable and is an excellent representative of Precision Garage Doors. I would use this company again because of Luca.

These guys are not the cheapest, but they are easily the most reliable and highest quality. They did the initial installation of our two garage door openers and the work was fantastic. One of the openers started to make a funny noise about a year later. I called them and they responded enthusiastically and quickly. A few days later they arrived and diagnosed a defective motor. I expected there would have to be a second appointment to replace the unit. I was wrong—the technician brought a replacement opener with him. I stepped out into the garage to check on progress and he was busily installing the new opener. The entire repair was handled under warranty and didn’t cost me a penny. Think hard about pinching pennies when selecting a garage door company. You’ll pay more in the long run in frustration, poor workmanship and hassle. Precision Garage Door is my garage door company.

Response was very quick, they wre even running ahead of schedule. The technician was very polite and very thorough. Will call them again in the future.

Sean did a great job....I will continue to do business with Precision

We will ONLY do business with Precision Door. Their “chat” ability is amazingly convenient, but the best part of doing business with them is the young man who came to do the work. Grant S. was personable, knowledgeable, polite, skilled, and very kind. This was an excellent experience. We will tell our friends and neighbors what a wonderful company Precision doors is and what excellent staff they send out to fix the problems with doors. Thank you for everything! The Vande Haars

Tech was early, through and very knowledgeable Finished fast and explained all the work done

Our installer was very informative and answered all our questions. He was very professional and friendly. David kept us updated on his time of arrival thru the whole process.

Quick response. 24/7 customer service. Charlie was very professional, knowledgeable and courteous. Able to repair the problem. Very pleased with overall experience.

Matt was my technician. He not only diagnosed the issue that created the problem with the door, he suggested that I find the installer and get them to repair the issues they created. When it was discovered that the original installation company no longer does business in Oregon, Matt returned and effectuated a repair that has the door system functioning as it never has before. I am delighted.

The technician was very helpful and knowledgeable. She even offered to get me coffee or a donut. Will use!!

Technician showed up on time actually a little early and was very quick in assessing the problem! Had it fixed in less than a hour and it works as good as new!

Antonio and his partner was very efficient and professional. The process was simple and quick.

I called 1/14/2025AM and Luke Stachura showed up in the afternoon, assessed the problem, and after discussing it with my son and me proceeded to make the necessary repairs! I was surprised this was all done on the same day. Marilyn Mull

Like any business, its the people that make a difference!! Both Sam (our Technician) and Kristen (scheduling) went above and beyond to accommodate us. Kristen worked with us on a Sunday morning to get us serviced first thing on Monday, and Sam solved our problem in the most cost effective manner. Thank you!

A technician came out the next day and took care of the problem quickly.

Same day appointment

Eric was awesome. Explained what he could do and performed the work quickly. Transparent about pricing and offered a couple of extra finishing nails to see if I could get the flashing to stay up.

On-line booking around 7 am, tech here 11 am same day. Came to repair a broken spring, found several other real issues. Previous homeowner had skipped maintenance fixes. Got door working like new - very happy with the results. Not cheap - you pay for quality and results.

Excellent job Thanks

We called Saturday morning and that afternoon we had a appointment. At no extra-charge on a weekend verses a weekday. Orgionally thought we just had a cable issue. It was actually a torsion spring that had snapped into and needed replaced. Also our sensor wasn't working properly Mike was great, he also replaced our weather stripping which was badly needed. Super nice, proffesional, and he gave us a fair estimate. Got us up and going. Thank you again Mike! We called Saturday morning and that afternoon we had a appointment. At no extra- charge on a weekend verses a weekday. Orgionally thought we just had a cable issue. It was actually a torsion spring that had snapped into and needed replaced. Also our sensor wasn't working properly Mike was great, he also replaced our weather stripping which was badly needed. Super nice, proffesional, and he gave us a fair estimate. Got us up and going. Thank you again Mike!

Precision Garage Door Service is a Best in Class communications and service provider! Sean assessed our garage door, which had on and off issues. He provided a good explanation of what the issues were as well as the options available to us. Our garage door was 10 - 15 years old so we decided to have a new unit installed. Sean also updated our MyQ app and car remote settings. Very friendly service throughout!!!

Trey did an excellent job repairing our door and replacing worn parts. His skill and professionalism are appreciated.

Tech was on time, efficient and explained options thoroughly. Really excellent service.

Jay was a fantastic service technician. He immediately identified the issue with our garage door, explained our options, and then promptly did the necessary repairs. He was both informative and very pleasant to deal with. We are happy repeat customers with Precision.

John Fahey is amazing - one of the finest technicians we've had at our home. He was a pleasure to work with, professional and knowledgeable. He did an outstanding job and I would recommend him in a heartbeat.

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Our garage door springs broke around 2pm on a Saturday!! We needed it repaired ASAP. Did a quick google search, saw the ratings and called Precision, along with several other companies. Precision could respond the quickest, so we cancelled the others. I received an email confirmation immediately acknowledging appointment. Then I received a text an hour after saying our technician Dejuan was on his way. He arrived in a company van full of every part needed for any emergency repair, very well prepared. Dejuan looked over the issue and thoroughly explained what was needed to be done. An hour later it was fixed and he was on his way. I HIGHLY recommend Precision. It was a fantastic experience, great quality, and Dejuan was stellar!

Love my new garage door opener. This past year I lost power due to storms and I was unable to get my car out of the garage without using the manual emergency opener. Jared was great. He showed me an opener with a battery backup. Now when I lose power I can still get my car out of the garage. I can also open it remotely for service providers or package delivery. I loved working with Jared. He not only showed me a great product but he also worked with me on the price and my schedule to install it. He also showed me how to download and set up the app. Jared made the whole process so easy. Highly recommend.

Good

Our technician, Justin Napeirala was great! Very friendly and knowledgeable! We appreciate his expertise!

When you call Precision Garage Doors you get superior quality service along with technical expertise. Rob Stephenson replaced the springs and installed a state of the art opener. It opens and closes so quietly which is so nice. Rob was extremely knowledgeable and someone who enjoys his job. It shows! He ensured I was completely satisfied with his professional job. Two thumbs up!

Frankie was great. He explained what had happened to the garage door springs. He gave me options. He took his time and did not rush through the job. He kept all the old parts and showed them to me, and then took them with him. Frankie was very friendly. He is obviously very knowledgeable about overhead doors, how to repair them, etc. I highly recommend Frankie and Precision Garage Door.

January 18, our new garage doors were installed by Grant from Precision Garage Doors. We’re very satisfied with his job and professionalism.Came on time and explained everything about the new doors. Thank you for a job well done.

Luke was punctual, professional, honest, and had my old garage door running good as new in about an hour. Would definitely recommend and will be using again.

The technician was very courteous and professional and able to solve our problem quickly. Will be glad to recommend your service to others and will use your company again when needed.

My garage door was making lots of noise. I also needed help getting programming done on outdoor pad and in car. I chose Precision because the prior owner left their information in the garage. I called before noon and Steve Ray from Precision came out the same day. Steve tested the door and did not find anything except wear & tear. He tried to program the outside pad but the pad was so old the prior pin could not be overridden without investigation-that info was on the pad. One of my openers would not work. Turns out my opener was 24 years old. I asked about just getting a new opener and Steve showed me the 3 choices. I opted for the WIFI, LED opener. Steve came back on Saturday, replaced the opener, programmed the 2 new openers, the outdoor pad, my car, and set up the phone app to control the opener. I decided to replace rollers & pulleys due to wear. Steve was professional, knowledgeable, and personable. I really appreciated his clear and concise information. He did a fantastic job and I really like my new garage door opener. Great experience.

Very helpful and friendly will always recommend precision garage door service

Very helpful and knowledgeable!

Second time I have used Precision Garage Door. Today's tech actually called and came two hours early. He was courteous and professional. Very helpful.

Will was exceptionally good in his explanation of my garage door problems. He was very professional, respectful and knowledgeable. I’m impressed with his ability to get things done rapidly and efficiently. Will is definitely a person I’ll recommend to anyone for his ability and thoughtful ways of making things work and in an understandable manner. Thanks Will for sharing your experience with us in rectifying our garage door problems. Bravo

Having been in the property management industry for over 40 years, it was an absolute pleasure to deal with Precision from start to finish. The first call, the prompt service, the skill and communication of Leo and the rest of the Precision Team. If I could give them a 10 star rating I would. Thank you most sincerely for a job well done.

No star!!! The quote was ridiculous!!

Your service man was polite and knowledgeable

I recently had my garage door repaired by Precision Garage Door Service, and I was extremely pleased with the technician Justin. He arrived on time, completed the repair quickly, and efficiently. Thank you, Justin for a great Job!

Wow, incredible! I’ve used you in the past and again today. My garage door took a poop and needed a new door. They sent a Alphonse to assess to my needs and within a couple days I had an upgraded door and install. Gabriel was done in a little over 2 hours and did a fantastic job. I will always recommend precision garage doors to anyone who asks! Thanks again!

Bryan Medina was very professional. Patient with all my questions and explained what was needed and what was not needed. The work was completed faster than I expected. This was a much more pleasant experience that the last company I had come to fix the same problem December 31, 2024.

Highly recommend using this company. They are very professional, kind, and determined to make their customers happy with the work they do as well as the pricing. I have used them twice and they have gone above and beyond in their work ethic and professionalism each visit.

Timely & professional .

I see why Precision GD Company was voted best in their category by the people in the Indy area. They are prompt, knowledgeable and courteous. They stand behind their work and products. My technician was Vladimir and he listened to me in describing my problem and he solved it to my satisfaction. I will definitely recommend Precision to anyone.

After calling PGDs, we had a technician working on a faulty safety sensor within two hours. Dustin was very through in his evaluation and correction of our problem. Since we were nearing our planned annual preventative maintenance date, he went ahead and knocked that out during the same visit.

Fast and efficient repair by a skilled, knowledgeable technician. Thanks!

Always excellent service

My old door and springs broke. Made an appointment online for someone to take a look at it. It wasn't really salvageable so I was able to schedule an appointment a few days later to have the whole thing replaced. Very convenient. Very professional.

Our Precision door survived hurricanes Helene and Milton. The cable system needed realignment and the service to repair it was a stress-free experience.

Ben did a great job explaining the whole process and was done in hour or so He gave me options and was upfront with the repairs

Jon Wilson was my service technician. He was very professional, personable and knowledgeable. He installed new sensors and brackets quickly and neatly. I highly recommend him and Precision for all garage door needs.

I was able to get in same day for my garage door repair. Ryan was really great! He was so nice when coming into my chaotic home with a toddler and two dogs. He knew right away how to fix my door and was really informative about the whole process. Would definitely recommend to anyone I know!

Prompt and efficient

Garage door cable broke and subsequently the door would not open. Sent a man out who started off by saying, “ oh this is bad, very bad, oh so bad”. My reply was not really it’s a cable that snapped, happens from time to time, just replace the cable and how much. (mind you, I am a woman) was told again, “ Oh this is bad very very bad.” Pressed for just give me a price to replace the cable, was told, by this non-communicative idiot, “you will need an entire new door” - at which point I clearly figured out his game and said, great, have your company give me a bid and I’ll decide then, if you’re sure. He was very sure and quite proud of himself. Off he went, I called another company who came out immediately, replaced the cable, cost was $95.00. Total scam artists.

Precision Garage Repair: My service technician was Chad and I would highly recommend him for your garage door repair needs. Chad was extremely knowledgeable, explained everything that was necessary to be repaired..I was given options as to what I wanted to have done along with pricing.. If you are in need of repairing your garage door, please contact Percision, as you will be satisfied. Thank you, Brenda

Was very satisfied with the service from Precision Garage Door! The service representatives were friendly, knowledgeable, and did a good job repairing my garage door. Diane Dimberg

So impressed with the quality of work and professionalism. I am so glad that I called Precision for my repair.

Matthew was very respectful and knew how to handle the job he was given. He explained very well on how we should use our new opener. We are very satisfied with the door repair and new opener. Thank you so much.

They installed my door / opener in 2013 and have always been very responsive to any problem or question I;ve had over the years.

My technician was knowledgeable and did the installation of my new opener rather quickly. My garage door has never worked as well or as quietly as it does now. I'm impressed with how I was kept informed of arrival time, I'll recommend Precision in the future.

Third time I've used Precision Garage Door. Tyler did a great job installing the garage door opener and explaining everything to me.Very professional! Easy online appointment and same day service. 5 star rating! .

My technicians were prompt (actually early!), polite, professional, answered any questions I had, and cleaned up thoroughly.

Estimate of arrival time not accurate. However I realize some jobs run over time and delay other jobs. Luke was our technician and he was polite, friendly and I could tell he likes his job because he was always smiling. He was detailed, and observant of the defects in our garage door assembly. He was detailed, thorough, and did a great job checking and adjusting the system. I would want him on my team if I owned this business. I Tore off a competitors label on the garage door and now precision is my go to company.

Problem was solved! Both men were courteous and helpful. I recommend this company.

I have used Precision Garage Door Service for over 30 years in two residences. Service always has been prompt and satisfactory. Their service men are always pleasant and courteous. Today I had a young man named Dustin who was especially pleasant and explained the necessary repair needed, which was a new battery, He completed his work in a short time and also checked out the garage door and opener to make sure that there wasn't anything else that might be an upcoming problem. I would never consider any other firm.

Great job. Showed up quick. Door works perfect

First of all, we love the way Rebecca arrives in a truck that has all the products for us to see. Now that was impressive!! No need to run around to a show room. It's at your door step. It's obvious that your associates love their jobs. You don't see too much of that any more. Rebecca hit it out of the park. The installers were so professional and friendly. They did an excellent install, set up the remotes and even advised us on maintenance. Plus, they left the garage nice and clean. No cleanup needed after them.

I could not get my garage door opener to connect to my new router. Ben, the technician came to my house to connect it. After three hours and unforeseen problems he got it connected for me! Ben is an exceptional employee at Precision. He is very knowledgeable, professional and courteous. He goes above and beyond to get the job done!

I would have to say that I was quite impressed with the technicians that worked on my garage door. On the first initial visit, it was raining and I didn't expect them to come out and work on it. They showed up and tried to complete the job. However, they ran into a little hiccup and unfortunately were not able to complete the task that day. When it was rescheduled to be worked on, the technician who came out went above and beyond to make sure the job was done correctly and to my satisfaction. He even took care of some wood that needed to be replaced to better secure the door, at no charge. I would definitely recommend Precision Door to anyone I know that may be looking for garage repair work. I will probably be reaching out to them if I need any other service.

I was quite impressed with the Chris Rau and his workers; they were very professional, super polite and friendly. The did a wonderful job on my garage door. I highly recommend them; you will not be disappointed!

Very quick to respond and extremely helpful.

Travis was efficient, courteous and professional from start to finish. Installed the garage door motor, chain, and rollers in addition to adjusting and lubricating the spring and track. He made the entire transaction seem personal and it was a pleasure meeting him as well as his good work. He even politely listened to some of my boring military history

Way over priced — to change garage door sensors which costs $100 I paid d $350 and then they wanted to add $20 charge for coming up my house Wish I had done research before using this company

I was very pleased with the service from Precision Garage Door. I called because I needed urgent help with my garage door, and from the very beginning, they treated me with kindness and professionalism. The best part was their speed: they came right away, showing excellent availability, and fixed the problem on the spot. Additionally, they offer an excellent warranty, which gives me great peace of mind and confidence in their work. The team was efficient and highly skilled. I would definitely recommend them to anyone in need of reliable, fast service backed by a great warranty for their garage door. Thank you, Precision Garage Door!

Patrick was extremely professional, courteous and knowledgeable. He explained what would be the best fix for our door. Once he got started he was done in no time at all. He also realized he was running a little behind and gave us a call letting us when he expected to be here instead of leaving wondering why he was late.

Adam was professional and informative.

During hurricane Milton we realized our door seal needed to be replaced due to water intrusion. It also seemed noiseier afterwards. Our previous experience with Precision was great so I called for repair and checkup. The response was quick and repairs were made. Luke was our tech again. Very satisfied with the work he did and would recommend him and Precision.