Precision Garage Door of Northern NJ
Has Received 22 Reviews in:
Roseland
Average Rating: 4.86
Broken Garage Door Spring Repair
Roseland, NJ
PGD affords same day easy scheduling, and I recived a call within ten minutes and had the tech Xavi arrived in less than one hour. He patiently explained my options, was very courteous and professional, completed the job quickly and was on his way. I'm very happy with the quick, efficient service. i have used PGD previously, and they have maintained high standards.
David Dornstreich
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Roseland, NJ
Sean took care of our issue quickly and gave us a good assessment of the issues.
Nick Alexiades
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Roseland, NJ
Quick and fast service. Installer did a great job, but I must say the prices are sky high. I was charged $814 for a LiftMaster 84501. If you look around this unit sells for roughly $350-$400. So I was charged over $400 per unit for installation. I needed 2 openers so I paid $1628, which comes to over $800 for installation and the guy did the whole job in less than an hour. That's more than triple any plumber, electrician, or other tradesman gets. Something doesn't add up here. I can't see how everyone is willing to pay these prices. Feel like I was taken advantage of, would not recommend.
Joe D
Response:
Good Afternoon Joe, We appreciate you having us out to your property to help assist with the issues you were having. We are disappointed to hear that you are not fully satisfied with your overall experience. We pride ourselves on creating a great customer experience, and we would like to speak with you regarding your recent appointment. Someone from our leadership team will be reaching out to you to discuss this situation and help to rectify it. Thank you again for choosing Precision Garage Door!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
Roseland, NJ
Precision was an awesome addition to my home about 6 years ago. Today’s call was just to replace a lost remote. Tommy and his partner were great..pleasant and ready to help with any other door need but all good…great. Thank you.
Alice Batta
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
Roseland, NJ
We’ve used Precision before and continue to be totally satisfied! Louis R came as scheduled to replace broken springs. I asked that he do a complete overhaul/replacement of all moving parts. Needless to say, Louis was pleasant, professional and knowledgeable! Precision has a great representative in Louis. The work was completed in a timely fashion. Thank you Louis! Thank you Precision!
Joe Lamonica
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Roseland, NJ
Technician was knowledgeable and professional.
Melissa Feller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Roseland, NJ
I was very satisfied with my experience with Precision Door from my initial phone call to the completion of my repair. Kevin was excellent professional,courteous and knowledgeable. He explained my options without any "sales pressure ". Thank you so much for your wonderful customer service which is a rarity these days.
Linda Heller
Response:
Hi Linda! Giving homeowners options for repair without any of the sales pressure helps make Precision a name you can trust! We value our customers and work hard to ensure you have a positive customer experience from the very first phone call to the garage door repair! Thanks for choosing Precision!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Roseland, NJ
I was very pleased with the quick response to fix my garage door opener. It was just installed in November, 2020, and suddenly it stopped working. Thomas came out and fiixed the problem.
Patricia Williamson
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Roseland, NJ
Kevin was professional, courteous and efficient.
Vincent A. Pirone
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Roseland, NJ
Very satisfied with my installer and his work. Took time explaining all my options. Ended up calling for a broken spring and cables and installer upgraded my entire system. Very satisfied. I’ve already recommended Tom my installer to others.
Nick Bellomo
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Roseland, NJ
When I had a problem with my garage door I asked my brother for the name of the company that he had used for his door and he highly recommended Precision. The scheduling process was easy. The technician actually called to see if he would be able to arrive a little earlier. He was very friendly and very well informed. He explained all options and promptly performed the repair.
Thomas Rossi
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Roseland, NJ
Julian was an excellent service representative. He carefully assessed the problem and asked questions to narrow down the problem that had still existed after the last service call. He was on time and showed his concern to figure out the problem
Gail Ellowitch
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Roseland, NJ
Today I had a problem with my garage door not closing all the way. I looked up garage door repair services and after reading the reviews and same day service information I called. Your company came today working around my crazy schedule. Tim is a pure delight! After assessing the situation and fixing it he gave me a quote for a new door at my request. I am so looking forward to getting my new door in a few weeks! I really appreciate everyone’s patience and assistance in resolving the issue! Thank you!!!
Karin Fernandez
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Roseland, NJ
Your charges for less than one hour labor and maybe $100 on parts is redicoulissly high and I am sorry that I went ahead with the repair but believe me I will never use your services again. Can’t see how a $550 charge is justified.
Tony Tara
Response:
Tony - Thank you for taking the time to respond to our customer satisfaction survey. We aim to achieve 100% customer satisfaction and regret if we may have missed our mark. Our customers have often shared with us that they find additional value in our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. We appreciate your business and regret if the repair may have exceeded your anticipated budget. We hope you may consider us to serve you again in the future if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Roseland, NJ
Matt arrived when he said he would. Explained what he was going to do and did a great job.
David Koch
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Roseland, NJ
5 stars! We had garage door replaced & added a auto garage opener. We are so pleased with the service & installatio . Theresa is wonderful & Kyle was so professional with installing. We loved your website too
Joan Whitson
Response:
Joan Whitson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Garage Door Opener Install
Roseland, NJ
Glenn cAme out here, gave me my options in a straight forward manner and I told him to do it. Then he did it, nice job. Have been trying to register the door opener at website and say it doesn't recognize the serial number. I checked the number and it's correct t.
Preston Lewis
Response:
Preston Lewis, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Roseland, NJ
Technician was a real gentleman and knew exactly what he was doing. I don't expect any problems but if I do know I where to call.
Ken Schuetz
Response:
Ken Schuetz, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Roseland, NJ
Rick was AWESOME!!! Thank you for a "Job well done!"
Angela Giannetta
Response:
Angela Giannetta, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Rick.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Roseland, NJ
When I opened the front door to let Pete Orlando in, I already felt secure knowing who he was and, thanks to your photo reference, what he looked like. What a great (protective) idea this is! He called beforehand and, (unlike most service providers), came ON TIME! Pete expertly added 2 new springs after explaining exactly what needed to be done. This man is a definite asset to your company and I know that no other garage door service could have pleased me more! If I could award Pete 10 stars, I definitely would. Sadly, you only allow me 5, which of course, I gladly give him! Thank you!
Marie Grey
Response:
Marie Grey, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Pete and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Roseland, NJ
Lou was our technician who replaced a broken spring and installed new rollers. Can't say enough how congenial and professional he was. Explained everything and did a super job. It was my second time using Precision and I would not hesitate to use them again.
Richard Tull
Response:
Richard Tull, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Roseland, NJ
Kevin arrived at 9:00 am. Pulled my car out and went right to work. He was professional, efficient and courteous!
Jeanne Goldberg
Response:
Jeanne Goldberg, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kevin.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Doug Bencsko
Precision Overhead Garage Door
220 West Parkway, Suite 9Pompton Plains NJ, 07444 License: 13VH03118600
