Precision Garage Door of Northern NJ
Has Received 38 Reviews in:
Verona
Average Rating: 4.76
Garage Door Repair
Verona, NJ
The technician you sent was prompt, courteous & knowledgeable. However, the work actually performed to loosen the tension & put the cable back on its pulley with a few squirts of lubricant no way justified a bill for $318.81!! I was happy to pay the $79 service call fee, but ten minutes of actual work (excluding time trying to sell me Upgrades to my door that I neither needed or wanted). Charley was very pleasant but lacked authority to reduce the bill to a reasonable amount for services rendered.
James Foran
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Verona, NJ
The service was excellent.
Ms. Pitts
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Verona, NJ
It was on time arrival. It was fast and very professional.
Jacek leznicki
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Verona, NJ
Great job very professional and courteous and helpful!
Frank Gyetvay
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Verona, NJ
Very professional and friendly. We've had Precision out to our house on many other occasions and we were very pleased. That's why when we needed a new garage door they were the only one's I called.
Chuck Molinaro
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Verona, NJ
We needed a new garage door and the team at Precision were professional, prompt, and economical. They gave us the best price quote and service experience around and had the work done more quickly than we thought possible. Our new door is wonderful, thanks Precision!
Megan Keating
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Verona, NJ
Ethan was courteous, friendly, and knowledgeable. He improved on some shoddy work left by our previous company, fixed the problem, and did it with dispatch.
Jonathan Richards
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Verona, NJ
Kevin explained everything so clearly about my future needs. AND I loved that there was no pressure to spend money on something I did not need.
Patricia Markayz
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Verona, NJ
Great friendly repair!!
Andrew
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Verona, NJ
Door spring and unacceptably broke, and needed immediate repair. Service technician, Thomas, responded and evaluated the condition of the door hardware. He gave us suggestions and choices for repair. He was thorough and knowledgeable. Within the hour the job was completed and the door worked perfectly.
Marcia Gerenstein
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Verona, NJ
Precision never lets me down. They are the best. Everyone should use them. I am old and lately everyone does shoddy work....not PRECISION James was the best...patient with this old person. Showed me a few things i did not know. He is an asset to the company. GIVE HIM A RAISE. The young lady on the phone tried to be so helpful. I wish i had her name...maybe Alli. Patient again.. She needs a raise too. KUDOS TO PRECISION
Linda Cerino
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Verona, NJ
I have not receives an email receipt for my MasterCard payment. There is a slight tear on the bottom rubber seal on the left hand door, which may or may not become worse over time.
Richard Murphy
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Verona, NJ
Kevin is awesome. Consider yourself fortunate if you get him. Great service. Professional approach. Extremely knowledgeable.
Rey Pierantoni
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Repair
Verona, NJ
Kevin Stasiak was very professional. We are very pleased with the work he did
Michael Conte
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Verona, NJ
Service tech was very nice explained all options however chose to just repair instead of whole new motor ($800). After the tech left I opened my garage with the new keypad installed however when I went to close the garage it did not work. Have since called back 3 separate times to get a resolution only to be told “we will have someone call you.” That was July 6th. Still waiting. Took my $285 and garage still doesn’t fully work. Will NEVER recommend this company to anyone.
Brian McEnerney
Response:
Good Morning Brian We received your review, and of course we wanted to address your concerns immediately.We most certainly dont want our customers to pay good money for our products and services, only to have it stop working causing more inconveniences. I did address the matter as promised via our phone conversation. I am happy that you are now 100% satisfied and we look forward to service you again in the future. We do our best everyday to provide our customers with the highest level of customer satisfaction possible.
Vince DiGerolamo, Customer Experience Manager, Precision Door Service
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Verona, NJ
Brian was very courteous and patient. He explained the reason for our garage door not closing and that appeared to be a simple solution... the safety sensor was not lined up properly. It was quickly resolved.
Anita Blomberg
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Verona, NJ
Great service! Thorough repair with recommendations and made it possible for us to hold off buying new door right now. When ready for new door we will be back!
Karen Cooney
Service Provided:
Garage Door Repair
Product:
Rollers
Install Garage Doors
Verona, NJ
The men were very professional and friendly. I enjoyed talking with them. They did a wonderful job. I would recommend them to anyone. Thanks boys. Mike G
Michael Giampapa
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Verona, NJ
Very prompt to arrive and keeping the client up to date as to the exact arrival time. Once on site, quite quick to complete the job. Bes service available
Joe Sullivan
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Install Garage Doors
Verona, NJ
We are waiting on the installation of our new garage door, but we are extremely satisfied with the customer service we received thus far. This included during our initial visit to discuss repairing the existing door and then the subsequent visit to discuss and purchase a new door instead. The texts received from the company were very helpful to remind us of our appointments and to introduce in detail who would be visiting us. The representatives sent both times were nice, professional and knowledgeable.
Matt Cocchiaro
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Verona, NJ
Kevin was professional and prompt. Service was completed in less than 30 minutes. Very satisfied with Kevin's work.
Charles Giacomazza
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Verona, NJ
Great service that installed a great product. Tech was punctual and a professional. Garage doors were delivered as scheduled . Great job.
Larry Rosenberg
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Verona, NJ
The technician (John Delpiu) that came to us was very knowledgeable and was able to rectify our issue regardless of the snow storm.
John Delpiu
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Verona, NJ
Your technician, Erik, called to let me know his approximate time of arrival. When he arrived (on time) he analyzed the situation and explained what needed to be done. The work was performed expediciously and to my satisfaction. He is certainly an asset to your company as he is professional, knowledgable, personable and patient.... a 5 STAR employee!
Anita Blomberg
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
Verona, NJ
Had a door opening problem with an old Rissland (local NJ only?) installation and was unable to get service from them. Had a discount coupon from Precision and called. This was not an emergency but service was excellent, particularly from your technician, Charles Gripenburg who was prompt, courteous and straightforward about what he could and couldn't do (i.e. he wasn't able to work on the old motor) and remained cheerful when I needed him to come back to fix a minor problem with the door closing. Altogether a very pleasant experience.
David Millen
Response:
David Millen, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Charles .
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Verona, NJ
I rate the service a 5 as well as the two technicians Lou and Matt that performed the service. They were professional and knowledgeable about the work that needed to be done. Options were presented as well as pricing and I was not pressured into purchasing something that I did not need.
Janetta Thomas
Response:
Janetta Thomas, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Verona, NJ
Excellent service came right out after the request was made.
Suzanne Alworth
Response:
Suzanne Alworth, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Verona, NJ
Great service as always!
Ana Takahashi
Response:
Ana Takahashi, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Verona, NJ
Great experience all around. The technician was knowledgeable and did a great job upgrading my garage door. Would recommend Precision to others.
John Meyer
Response:
John Meyer, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Verona, NJ
George Miranda installed a new garage door motor at our home on 2/15/17. His professionalism, knowledge and politeness was very much appreciated. It was a pleasure doing business with him.
Janet Stoppiello
Response:
Janet Stoppiello, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with George.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
With 110,511 Reviews
For this location's local site visit:
This location is owned and operated by:
Doug Bencsko
Precision Overhead Garage Door
220 West Parkway, Suite 9Pompton Plains NJ, 07444 License: 13VH03118600
