Precision Garage Door of Cleveland
Has Received 14 Reviews in:
Wickliffe
Average Rating: 4.07
Install Garage Doors
Wickliffe, OH
I was looking to have my springs replaced that had broken during the terrible storm we had that passed through Cleveland and left a lot of us without power for days. Called Precision and they came out right away to take a look. After a consultation, it made more sense for me to replace my entire door with new hardware. A week later they installed a beautiful insulated door with windows, made it affordable, and my service technician, Tom, was the best I could have ever asked for. Treated my insulation as if it was his own home. Inspected and cleaned up the job site before he left, and made sure he went over everything with me before he left. Thank you Precision!
Gina Battaglia
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Wickliffe, OH
Spent less than 15 minutes at my house and cost nearly $200. Completely scammed, wouldn’t recommend at these prices.
Shawn Galla
Response:
We have reached out to this customer regarding his review and have attached the response to the resolution: Brad, I appreciate the response back and follow up to this concern. I am well aware that the individual came out on a Sunday and had years of experience, and for that I am grateful. I’m glad that he wasn’t stuck at my hour for hours on end while having a family back home. At the time of repair I didn’t question the bill because I wanted him to be on his way because of this. I was $5 short of that $75 charge falling off my bill and would have paid him to do another lube or spray to have that $75 fall off but I never said an itemized chart of the bill. I greatly appreciate you having that charge removed and will recommend your company in the future for quick response times and repairs Shawn Galla
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Wickliffe, OH
5 stars always. I have used Precision before and was so satisfied with the performance and the last employee that I called again. I got Zoran this time. Also, I did call the shop this morning about him too and left a message before I saw this. He is wonderful -- so nice, so honest, very respectful and he did a super job on my garage door repair. You don't want to lose Zoran; he puts Precision in a great light. Very, very nice guy who understands what it is to be a working person.
Barb Bonfiglio
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Wickliffe, OH
Our garage door broke on a Friday night. I called Precision and was scheduled for an appointment the following morning. Mr. Jovanovic called prior to arriving and came right at the start of our 2-hour appointment window. He was very pleasant and knowledgeable and completed the repairs within 75 minutes of arriving. I was very satisfied and would definitely call Precision again. Thank you!
Elaine D.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Wickliffe, OH
A new keypad was installed quickly the day after I called for an appointment. The technician was friendly, knowledgeable, and explained the operation of the new key pad clearly.
anonymous
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Wickliffe, OH
John was very professional and let me know of other issues with the garage that put added stress on the spring and opener. He was done with everything in less than an hour! They are a little more expensive but I feel you get what you pay for.
Steve Molek
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Wickliffe, OH
Will was very knowledgeable and very pleasant to talk with.
Kevin and Terri Cantrell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Wickliffe, OH
Not happy at all. I had you guys come and repair my garage door. However, I wasn’t informed that if the entire thing needed replaced and you couldn’t do anything I would still have to pay you $65. The only positive experience was the personality of the serviceman. He was knowledgeable and did a good job explaining himself. Your pricing was insanely high. I called a different company who came and gave me a much, much lower price for a new Copley door and Liftmaster motor with the ability to install the next day. You over priced your quote and charged me $65 to do so. I will not hesitate to share my disatisfaction with others.
Johnny Farrar
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Wickliffe, OH
Picked for location, service personnel very friendly and availability was spot on.
Greg Robertson
Response:
Greg Robertson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Wickliffe, OH
Your Technician, Bill Adanini did a great job. He was very professional, informative and a great customer sales representative for your company. I'm completely satisfied with the work performed. Thank you!
Loron Williams
Response:
Loron Williams, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Bill and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Wickliffe, OH
This company overcharges for their repairs. They told me the service fee would be $39.95, but this guy said that fee was just for coming there. He then charged me $200.00 for 35 minutes of work. Then they said their work would be guaranteed, until he was finished adjusting my garage door. He then said that the work was guaranteed but it would still cost a service fee if he had to come back to fix what he just fixed.
Cindy Garrett
Response:
Cindy Garrett, Thank you for taking the time to respond to our customer satisfaction survey. We apologize for any confusion, but you do have a 1 year warranty on the work performed. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Wickliffe, OH
Technician Zoran explained in detail what was going on with my door springs, rollers and cables. He completed the work in a timely manner and was very polite.
Patricia Azusenis
Response:
Patricia Azusenis, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Zoran.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Wickliffe, OH
Anthony fixed my door opener in minutes. He explained the problem and showed me what to do if the problem occurred again. Great service.
anonymous
Response:
Connie, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Wickliffe, OH
Excellent Service Zoran explained things very well and went over all options. He helped me to decide on the right one for my situation. I truly appreciate the fact that he would not leave until he felt everything was right. I would highly recommend Precision to all my family and friends.
Ray Morris
Response:
Ray Morris, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Zoran and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Jim Boland
Precision Door Service of Cleveland
9545 Midwest Avenue, Unit CGarfield Heights OH, 44125
