Precision Garage Door of Atlanta

Has Received 5 Reviews in:

Gainesville

Average Rating: 4.60


Install Garage Doors

01/22/2017

Gainesville, GA

Review:

This is the third garage door precision has installed for us. First 2 on our rentals and this is our home. The quality of the people is the best experience we have worked with. The quality of the doors is the best we could find. It is so easy to design on their website. You get to see how it will look ahead of time so no surprises. My advice, go with the best quality door and motor you can afford. There are plenty of "cheap" doors you can find with other companies, but if you want the best all around experience, you cant beat Precision.

Derald Wilkes


Response:

Derald Wilkes, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

06/06/2016

Gainesville, GA

Review:

My neighbor told me about you, and I saw your ad on TV. Another friend called me also and told me they had used you when their garage door springs broke....she had only good things to say about your service and technician.

Susan Childs


Response:

Susan Childs, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

03/29/2016

Gainesville, GA

Review:

Just had our new doors and garage door openers installed and we could not be happier! From initial consult and estimate to installation, everyone was professional and thorough. The doors look and function beautifully! We were very happy with the options available to us, the knowledge of the staff, and the completion of the installation. Thank you Precision Doors! We will recommend you to all our friends!

Patti Reulbach


Response:

Patti Reulbach, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

11/03/2015

Gainesville, GA

Review:

Service Tech Jeff was very informative and explain everything that he was going to do and did a great job. They delivered on every aspect of the job from the start to the finish.

Jay Rubinson


Response:

Jay Rubinson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

08/12/2015

Gainesville, GA

Review:

The positives were the tech "Al" was on time and called in advance to let us know of arrival time. He conducted his inspection, repaired spring and cleaned up his mess. The reason for the rating of 3 is due to the billing. I was quoted $88-160 for replacement spring. I specifically asked if there was a service call fee and was told no by the scheduling representative. However, on the invoice that was emailed to me (well after the tech left) there was a $59.00 service call fee added to my invoice. This is completely the opposite of what I was told when scheduling the appointment. I would have questioned the charge with the tech, but I was not able to see copy (or not shown by the tech) of the invoice, only able to electronically sign the work order. It was only after the tech left that the invoice was emailed and there was the service call that had been added. As a business owner, myself, I always so my clients a completed invoice before having them sign any documentation or before asking them for payment. That is a suggestion I would recommend for your company so that your customers can question the tech while there. Both my husband and I assumed the slightly higher amount paid was because the spring didn't fall into $180 category and was a bit higher, along with taxes added to the bill. It is very misleading and I question why your scheduling staff states there is no service call fee for coming out.

Ann Ashley


Response:

Ann Ashley, Thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. At Precision Door Service we strive for 100% customer satisfaction. When we cannot achieve this we evaluate the service experience and use it to learn from. We appreciate your feedback and we hope you will give us another chance to service your door and exceed your expectations. Thank you...

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Rollers


Our Average Rating

With 22641 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

Locations

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Precision Garage Door Service

For this location's local site visit:

This location is owned and operated by:
Tim Yeager

Precision Garage Door Service

3095 Early St. NW
Atlanta GA, 30305
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