Precision Garage Door of Atlanta
Has Received 96 Reviews in:
Cumming
Average Rating: 4.84
Broken Garage Door Spring Repair
Cumming, GA
Great service!! Very professional and knowledgeable technician! Thanks so much for a job very well done!!
Danna Sears
Response:
Danna Sears, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Cumming, GA
Precision Door was able to come out, same day as my call, and replace my garage door opener. They also identified other issues with my garage door itself which they corrected. They worked with me to identify the best solution, not the most expensive. They were on time and the technician, Guido Valerio was courteous and professional.
Bob Despriet
Response:
Bob Despriet, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Cumming, GA
The service was first rate, no doubt. I called, and had a Technician (Shawn) who was very knowledgeable, professional, and prompt. I was in a bad way, though, and now I realize I paid a really exorbitant amount of money for the parts delivered. One motor head, 3 springs (for 2 doors), rollers, bearings....and $1,800 later, the doors work great, but I feel major buyer's remorse when I'm now seeing that the mark-up on the parts is over 100% compared to retail (which I know they don't pay). I can recommend these guys, but would tell anyone shopping to make sure you are knowledgeable about the price for parts required.
Lee Grice
Response:
Lee Grice, Thank you for taking the time to respond to our customer satisfaction survey, and for the kind words about Shawn and his service. At Precision Door Service we strive for 100% customer satisfaction. When this is not achieved we review all aspects of the customer's experience to see what we could have done differently. . We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Cumming, GA
Today's business experience with your technician Brandon was a great one, indeed! He was prompt, very knowledgeable and kind. Your business has a wonderful gem to have him a part of your team!! His expertise enabled us to make the best decision in repairing our garage. We will definitely recommend your business to our neighbors and we will consider your business for any future repair work regarding our garage. Many blessings and well wishes to you and your entire team. Sincerely, Walter and Gladys
Walter Davison
Response:
So glad Brandon was able to help. Thank you for the kind words about him and our company!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Cumming, GA
I want to thank Precision door service for it's prompt response to my call for my service call and for actually standing behind their work. Our service rep. replaced 4 springs at NO cost to me because he stated they should have been replaced on my previous service call. I would recommend Precision Door Service to any home owner who wants quality service.
Scott Hinrichs
Response:
Scott, thank you for the kind words! We pride ourselves in standing behind our work as in this case. Please call us if you have any needs in the future!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Cumming, GA
Sean was our technician. He was very professional, showed up on time and kept good communication. Our garage motors were hit by lightening during a recent storm and the circuits were fried. I called Precision and they were on it right away. The board we needed had to be ordered but Sean put in a temp board to help during the week. Having (4) little ones you get used to being hands free.
Sabrina Malave
Response:
Sabrina - we appreciate hearing from you, and delighted to know you were pleased with Sean and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
With 103,703 Reviews
For this location's local site visit:
This location is owned and operated by:
Shirin Kanji
Precision Garage Door Service
6550 McDonough DrNorcross GA, 30093
