Precision Garage Door of Rochester
Has Received 60 Reviews in:
Victor
Average Rating: 4.87
Garage Door Repair
Victor, NY
The Service Team at Precision is outstanding! Very fast, friendly and professional. Extremely satisfied!
Leslie Summerson
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Victor, NY
Know what you feel when Ron shows up at 6pm in the dark a day ahead of your scheduled time...and solves your problem by replacing your ancient garage door opener? Joy! Ron made the whole experience great. Thank you!
Wanda Edgcomb
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Victor, NY
Every time we’ve used Precision, we have been so pleased with our service.
Kelsey Callin
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Victor, NY
Mr. Cosmic was a true professional. Helpful on all fronts. Work was done in a timely fashion. I would use him again.
Marie Evans
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Victor, NY
My technician was very knowledgeable and fair. Explained everything to me and gave me all suggestions, however did not force me to do any repairs that were not required. A very fair company to deal with.
Janet Bardeen
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Victor, NY
5 stars. Professional, courteous, honest
Karen Duffy
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Victor, NY
Service was prompt and painless. Ron came in, looked at the problem ( broken spring ) and quickly set to work replacing it. In a relative short time he was done, we talked over another question I had about the door, he made a adjustment to hopefully correct it, all at his original quoted price. I used Precision as my son had used them and is very happy with the service. As am I.
Mike Riley
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Victor, NY
Previous customer excellent service and price
Steve Jokinen
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
Victor, NY
I have interacted with Precision multiple times - always a pleasure to work with. Ron and his staff are great and everyone communicates very well. Installation is top notch and the staff is very knowledgeable. I'd highly recommend Precision to anyone!
Ben Briggs
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Install Garage Doors
Victor, NY
All team members are very knowledgeable and friendly. They are always prompt and we love their text communications with photo and background of tech who will be coming to the house! We highly recommend this company for any garage door needs!
Joanne Thomas
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Victor, NY
Technician did a quality job and had excellent interpersonal skills.
Jack Clarcq
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Victor, NY
Precision doors provided excellent service! Repairman arrived a bit early was extremely knowledgable, very pleasant, provided a very accurate assessment of the problem without attempting to add unnecessary services, made repairs very quickly. The entire experience was practically painless. Would never consider any other repair service. Thank you so much!!!!
Helen Dennison
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Garage Door Repair
Victor, NY
Called for service on replacement of rubber seal at the bottom of door. Showed up and realized it was a door they don’t repair and gave an estimate for replacement of door. What a waste of my time and money to have them out, receptionist for appointment only had to ask what maker of door I had to save me time and money for their service. Don’t recommend
Ken White
Response:
Thank you for your review. We are sorry that you were not satisfied with our service; we will gladly send you a refund of your service call fee. Here are the notes that our Technician made after completing the safety inspection of your garage door: Bottom rubber worn, retainer screws removed, retainer sagging. Weather stripping worn. Wayne dalton door, bottom corners rusted, would not recommend removing bottom brackets to change out bottom rubber retainer, panel too rusty. Recommend new door. Our Technician also took 2 photos of the bottom section of the garage door clearly detailing the amount of Rust; our Technician determined that the garage door is not in repairable condition. Also while our Technician was there, he did perform these tasks to your garage door: PERFORM SAFETY INSPECTION, LUBE ALL HARDWARE, SCREW BOTTOM RETAINER BACK IN. We are sorry you feel our service was a waste of your money. This scenario is definitely not one that we will be diagnosing over the phone; we always quote our Service Call Fee before booking service. We can replace Wayne Dalton Bottom Retainers and Bottom Rubber if the garage door is repairable condition.
The Precision Team
Comment:
Thank you for the description above, I will consider your services next time.
Ken White
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Victor, NY
The folks at Precision get my highest marks. Their communication is wonderful, they show up on time, and they get the job done!
Greg Franklin
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Victor, NY
Great and friendly service. My door was fixed quickly and the cost was very reasonable.
Bob Enck
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Victor, NY
The service man was very polite,
William Mcpherson
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Victor, NY
5 stars for sure! Excellent communication informing us of arrival time, technician’s name, estimated job time, etc. Our new garage door looks awesome and we’ve received complimentary comments from neighbors expressing their approval of the “new look”!
Brenda Bundy
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Victor, NY
Both the owner and installers are very knowledgeable and provide honest feedback on the options and costs. The installers were polite and did a quality job. They walked through the operation of the new doors and the required maintenance. Overall, an excellent experience.
Joe Kontur
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Victor, NY
I would highly recommend the team from Precision! After my garage door broke, Ron came out for an estimate and went above and beyond during the visit. He treated me with respect and gave me options to think about (not just a sales pitch), which let me feel confident that this was the company to go with. Mark Sherman installed the door and you could not ask for a better professional. Thank you Precision for making this such an easy process!
Jessica Sheridan
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Victor, NY
They did a wonderful job - great communication, knowledgeable staff and great install. I would highly recommend Precision!
Ben Briggs
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Garage Door Repair
Victor, NY
Mark Sherman did a grea job. Showed up on time and replaced components quickly and efficiently. Also, he is very personableas well as good mechanically.
Mile Kordovski
Response:
Mile Kordovski, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Victor, NY
Precision consistently delivers a quality product and workmanship for me which is why i have been using them for years and have referred several friends and family. My most recent experience was a broken door spring with my wife's car stranded in the garage. A call to Precision and they arrived quickly to repair. Outstanding customer service!
Steve Blake
Response:
Steve Blake, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Victor, NY
Mark is the best !! Honest and makes 1 feel very taken care of !! Thank u all so much ;)
Joseph and jennifer Valenti
Response:
Joseph and jennifer Valenti, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Mark.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Victor, NY
I am pleased with the service.
Cheryl Labrake
Response:
Cheryl Labrake, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
Victor, NY
On time, friendly and professional. Eric did a great job installing a new opener and took time to talk to me about the new product and overall upkeep of the garage door to keep it running smoothly.
Janet
Response:
Janet, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Eric.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Victor, NY
Mark was great about showing me what was wrong with our garage door, and what to do to avoid future issues.
Tracy Debruyn
Response:
Tracy Debruyn, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mark.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Victor, NY
Felix was on time, did a great job explaining and offering options for my repair, then completed the job quickly. the door works great now! I was also very happy to have my repair done on a Saturday with no weekend service charge.
Rich B
Response:
Rich B, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Felix and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Victor, NY
The service Tech was right on time and the Tech was knowledgeable and friendly. We were impressed and would definitely use them again.
Tony Barbato
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Victor, NY
Ron came out on New Years Eve to fix our balky garage door when probably no other company would have been working! Very quick and professional resolution to the problem in 5 degree weather!! Highly recommended!!
Wayne Conner
Response:
Wayne Conner, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Cables
Garage Door Repair
Victor, NY
Smooth service !
Marcio Legrady
Response:
Marcio Legrady, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 110,536 Reviews
For this location's local site visit:
This location is owned and operated by:
Ron Kull
Precision Door Service
650 Mile Crossing Blvd, Suite 2Rochester NY, 14624
