Precision Garage Door of Rochester
Has Received 2 Reviews in:
Naples
Average Rating: 3.50
Install Garage Doors
Naples, NY
These guys were professional, motivated and tidy! Thanks so much Precision Door, what a great decision to go with Precision!
Jeff Emerling
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Garage Door Repair
Naples, NY
Precision Door did a nice job of fixing my problem, The door works better than when it was installed 17 years ago. Two issues I have was the price and the quote. I was quoted $170 and accepted as I needed the door repaired. After I received my receipt (next day) I learned that the quote did not include tax. Generally when someone is quoting a job such as car repairs, it includes parts labor and taxes and provides an itemized document.. The total time for repairs was less than 30 minutes. And included a small cable and two bolts. I guess I would have to think twice before calling Precison again. .
Michael Boggs
Response:
Michael - Thank you for your previous message.We have reviewed your job with our Technician Dave Ackley who performed the work at your home.He did confirm that he did verbally give you a round number quote for your repair cost, and that he then also did show you on his tablet all of your repair options, parts, and prices.He did also confirm that he pointed out each repair option with the subtotal and New York State sales tax.Our invoice is itemized, as you can see below. As well as the original copy you did receive on Saturday the 22nd.You then accepted the work order agreement to be completed, and did sign our work order in agreement to have Dave complete the work.Since you have sent your complaint and feel there was a discrepancy we have refunded the total amount of $183.60 to your Visa card.We do apologize for any confusion or discrepancy on our part.
The Precision Team
Service Provided:
Garage Door Repair
Product:
With 110,511 Reviews
For this location's local site visit:
This location is owned and operated by:
Ron Kull
Precision Door Service
650 Mile Crossing Blvd, Suite 2Rochester NY, 14624
