Precision Garage Door of Milwaukee

Has Received 4 Reviews in:

Port Washington

Average Rating: 4.75


Garage Door Opener Repair

03/29/2017

Port Washington, WI

Review:

Prompt, courteous service!

Robert Roob


Response:

Robert Roob, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

11/09/2016

Port Washington, WI

Review:

While I understand the existing Taylor overhead door is no longer manufactured, I am disappointed Dan was unwilling or unable to suggest a practical repair. He prepared to sell a door, then stated his verbal misquote due to fact he neglected to base it upon 18' size. Increased quote delivered later via email. He inquired about the existing LiftMaster opener - when was it installed? He neglected to look at the date stamp on the nameplate to reveal the answer. Dan was unable to repair the door during the Friday appointment. I do appreciate the call which was at no charge to me. The garage door remained cocked open the weekend. I chose to make an appointment with a competitor who arrived Monday morning. He was happy to try and brilliantly succeeded in repairing the Taylor 18' door. I inquired about the finicky push button inside the garage. I learned that it is the original Genie button which doesn't communicate properly with the LiftMaster opener installed by Precision Overhead Door. Sadly, Precision Overhead Door did not replace the button in 2005/6 when they installed the LiftMaster. I suggest that would be sloppy, negligent, and deceptive business practice. Perhaps Precision Overhead Door would like to make that right for me? I am willing and open to your response or dialogue. As an aside, the gentleman who repaired and readjusted the door was working on premises for approximately 1.5 hr. Total cost to me was under $200 vs. the amount for a new door. Is it possible that Dan is misrepresenting Precision Overhead Door, or is that how Precision Overhead Door trains their technicians to upsell unknowing former, current, or prospective customers?

Francine Barclay


Response:

Francine - Thank you for taking the time to communicate your thoughts. We do our best to provide all customers long lasting solutions to their garage door needs. Occasionally, we can not repair a faulty door due to age or proprietary parts. We do not allow our technicians to rig doors due to the liable nature of those actions. We regret that those prudent actions caused you to speculate on our integrity. Feel free to research our record against our competitors. We will continue to evaluate our processes and pricing so that we minimize these instances. We appreciate your feedback and wish you well with your door.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/09/2016

Port Washington, WI

Review:

We had to have service on our garage door on Mother's Day. We called Precision Garage Door and got someone immediately to answer our call. They scheduled the technician to arrive between 2:00 - 4:00pm. Stu arrived around 3:00 and explained to us what needed to be done. We have a new spring system installed with a lifetime warranty as long as we own the house. The new system is a much beefier system than what was installed. Stu was able to get the job done in less than 45 minutes. He explained everything to us. We told him that he has a new customer now based on the service we received. Thank you for the great response time.

Richard & diane Reinthaler


Response:

Richard & Diane Reinthaler, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

12/14/2015

Port Washington, WI

Review:

Awesome job, done in a timely manner with professional advice.

Greg & christy Loeffler


Response:

Greg & Christy Loeffler, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Our Average Rating

With 24803 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

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Ozaukee County (262) 375-8672 13 Reviews
Pewaukee (262) 695-2655 6 Reviews
Racine, Kenosha (262) 833-0524 37 Reviews
Washington County (262) 695-2655 40 Reviews
Waukesha (262) 832-0228 55 Reviews

Precision Door Service of Milwaukee

For this location's local site visit:

This location is owned and operated by:
Brian Hennings

Precision Door Service of Milwaukee

N57W13556 Reichert Ave
Menomonee Falls WI, 53051
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