Precision Garage Door of Raleigh
Has Received 1044 Reviews
Average Rating: 4.86
Garage Door Opener Repair
Raleigh, NC
The repairman came late in the evening at 6:00 and I was so glad to see that he would work that late and he replaced the belt and it was good as new when he finished. Great work and a nice man. I will continue to use your people to take care of my garage doors.
Scherry Branson
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Raleigh, NC
Just installed today, but the belt vs. my old chain opener is 100 times quieter. Scotty did my installation, very knowledgeable and takes great pride in his work. Very pleased with my experience thus far! Thank you!
Mary Snyder
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Apex, NC
The technician showed up ahead of schedule. He was able to troubleshoot and tried to reprogram the keypad unsuccessfully. Had a matching keypad on his truck and was able to install and successfully get the garage to open with the selected PIN number. He exceeded my expectations in resolving my issue. Kudos to Michael.
Greg Carl
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Raleigh, NC
Evan Kopel with PGD was our service provider. He solved our problem, yes. He was also on time, worked quickly, was a great communicator and easy to deal with, in other words a professional.
Carolyn Meiners
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Broken Garage Door Spring Repair
Raleigh, NC
Precision Garage door was able to come to my home to repair a broken spring the day it broke! Grateful for that. The customer service phone people (both times I called) were very helpful and customer service centric. They also took the time to verify my info, and verify the time my tech would arrive. Devon, our service tech, assessed the situation, gave me a full detail of the cost, and then got all the work done in approx 30 minutes! He explained the mechanics behind what he was doing - while not making me feel stupid. He was friendly and conversational.
Kim Crawford
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Durham, NC
Precision Door Service came out the same day I scheduled an online appointment to install a new garage opener. Richard explained the process thoroughly and was finished within an hour. Door works great and the service was fantastic.
David Karg
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Louisburg, NC
4/25/24 Thursday morning, Michael your main technician came out to service and fixed my garage door, he was absolutely fantastic, considerate, kind, and very, very acknowledgeable!!!! I have my own business also and I know how hard it is to find quality awesome help and he is his type of man, and honestly because of him, I would use you all again in a heartbeat, and I will tell others about you!!!!!! truly appreciated Michael’s help, and also Desiree the operator when I called Wednesday evening about my situation, very, very helpful she was!!!!! thank you precision, most of all again thank you Michael, superburb technician!!! thank you again….
David Campbell
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Durham, NC
Michael Ottosen came to check and then install a new garage door opener for us.. He was very courteous, polite and did an excellent job. Raymond C. Steuart Durham, NC
Ray Raymond
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Chapel Hill, NC
Our technician, Michael O. was very knowledgeable and professional. He fixed and replaced the broken spring on our garage door quickly. Extremely happy with his work and this company. Thank you.
Katie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Durham, NC
Called on a Sunday afternoon needing repairs to my garage door. Precision had a technician out the next morning. He communicated my options clearly, was knowledgeable about the equipment and quickly replaced what was needed.
Mark Paulson
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Holly Springs, NC
We had the spring on our garage door fixed along with 2 cables replaced. The gentleman who came did a good job of letting us know what was needed and what the choices were. He was efficient and got the job done quickly.
Charles Erwin
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Cary, NC
Very timely service. Came within 2 hours of call for service! Technician knowledgeable, professional and skilled. Highly recommend
Frannie Joseph
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Wake Forest, NC
I had a main spring break on the door. A call to Custom door had a repairman out within 2 hours. The person doing the work was very knowledgeable and gave me several price options in repairing the door. All would work. I am another satified customer.
Nick Turner
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Cary, NC
Mike Ottosen was absolutely excellent! He was professional, skilled, and conscientious. Mike took time to explain the details of the work he was doing to update my garage door opener. I highly recommend him and Precision Garage Door for outstanding service. Sincerely, Sandra Van Almen
Sandra Van Almen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Cary, NC
Our service rep was awesome & helpful and trusting!!
Robert and kelli Parrott
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Pittsboro, NC
I had my garage door repaired by your company about a year ago. Recently, the door became hung and I requested your help to correct the problem. The tech sent was Greg Gray. He was prompt and is very polite and pleasant to be with. He quickly surveyed the situation and fixed the hung door. He checked every component to insure this problem won't return. He deserves this five star review.
Christian Schmidt
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Clayton, NC
John was the initial person I spoke with very nice very personable. Can you tell me what would be Dawn and it was. On the fourth of April my door was fixed. I am very pleased. Everyone is very nice thank you very much.
Diane Dolese
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Chapel Hill, NC
Excellent work on the repair of my garage door. Evan was great and the service was excellent in every regard
Francis Mcnee
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Raleigh, NC
Scotty Johnson showed on time and did an excellent job replacing the spring and rollers
Louis Pittard
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Raleigh, NC
Justin did a great job Explained the repairs and got to WORK!
Millard Douglas
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Garner, NC
Christ C was professional and efficient and resolved our garage door timely.
Melissa Reeder
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Holly Springs, NC
I submitted a service request online at 7:06am, and by 8:30am a technician was at my house. Spring was replaced within 30 minutes. Thank you Precision!
Bruce Friend
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Durham, NC
Richard performed a prevenentative maintenance and troubleshooting on my garage door and garage door opener. It was evident that Richard was extremely knowledgeable, experienced and professional about my situation. I was very happy with the end result Richard left me with. I will definitely be reaching out to Richard and Precision again if I have any other issues with my garage door.
Ken Griffin
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Raleigh, NC
Michael O provided excellent service. He was knowledgeable, able to diagnose our issue instantly and quick to perform the repair. We will certainly use Precision again!
Ryan McAward
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Raleigh, NC
The tech Andy was great! He took care of all of the issues with my door and it is working perfect again. Thanks
Michael Schweitzer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Durham, NC
IT WAS GOOD, EVEN IN THE RAIN!
Jan Gwyer
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Fuquay Varina, NC
We were in an emergency situation and the response time and service were fantastic. The phone dispatch person was cordial and caring, while the installer was highly experienced. We were well taken care of and the problem was fully solved. I thought we would have to wait a few days but he did the repair work on the spot. Our door went from an always noisy operation to smooth and quiet. We were 100 per cent satisfied.
Jon F
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Cary, NC
We had our control panel replaced because it was old but then the installer suggested that our springs for the door opener were inadequate for the size of our door. He recommended replacing the springs for $1500. However our door springs were already replaced by Precision not long ago with heavy duty quality springs and work just fine. I feel he tried to sell us something we did not need and I have lost confidence in this company. I’m not sure I trust them with our business in the future. As far as we are concerned, the time to replace the springs is when our door won’t open. Then we will get them replaced.
Marge Wolfram
Response:
Hi, thank you for providing feedback about your experience. While we strive to provide 5 star service, we can assure you the technician wasn't trying to up sale you on new springs. We have reviewed your previous invoices to see if we in fact installed springs at your home, and we have not. The highest invoice of the three you've used our services for was $201.16. Per his inspection of the door he recommended new springs because your springs were the wrong size for your door and the torsion shaft was bending on one side which was causing the door to be off balance and off the ground. We will be happy to help with your springs in the future if you choose to have us come back out.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Repair
Apex, NC
Very professional and knowledgeable.
Warren Green
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Raleigh, NC
I have been watching the Precision Garage Door commercial on TV for quite awhile. When I arrived home on Saturday and the spring in my garage door snapped into, I went to the Precision website and reviewed customers reviews, I gave you a call. After Brandon arrived and evaluated my garage door, other items were found that needed to be replaced. This was done and now the door opens and closes a lot Quiter now.
James Langston
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Chad Aspinwall
Precision Door Service of Raleigh
300 Dominion Dr Suite 201Morrisville NC, 27560
