Precision Garage Door of Columbus
Has Received 43 Reviews in:
Blacklick
Average Rating: 4.84
Garage Door Opener Install
Blacklick, OH
Alex called me right at the start of my appointment window, and said he'd arrive within 10-15 minutes. 10 minutes later he rang my doorbell. He tolerated my stupid dogs and went to work replacing my crappy door opener. He finished within his estimated time and perfectly explained all the features of our new system. Completely professional and super courteous. I couldn't ask for a better experience!
Todd Smith
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Blacklick, OH
Good job. 5 stars
George Shehata
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Blacklick, OH
Garage was very polite and came on time. He was honest and review all my options. He did the work very quickly and left on time. I appreciate his work.
Sheida Shirvani
Response:
Sheida Shirvani, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Blacklick, OH
Great service on time very courteous & finished in less than an hour! Garage door runs smoother & quieter than before!!!!
Lois Clark
Response:
Lois Clark, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Blacklick, OH
Alex, did a great job in a very timely manner.
David Nelson
Response:
David Nelson, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Alex and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Blacklick, OH
Keypad isn't working. They came but didn't even try to fix it. They claimed it was an old model that's "obsolete" and tried to sell us a new system instead. Did I mention they didn't even try to fix it? Won't be ever calling them again.
BH
Response:
Bob - Thanks for the recent review. We apologize for your experience yesterday. As a family owned small business we take our customer satisfaction very seriously. When our technician came to your house yesterday he diagnosed the issue as a faulty keypad. Unfortunately, with equipment and technology that is almost 25 years old, we are unable to get replacement parts, or even compatible parts, for this model. Our technician waived the service fee and offered a “free estimate” on replacing the openers, which is something we do not traditionally offer. Our business model is to offer ultimate solutions to our customers, with an outstanding warranty to back that. We regret that our efforts were not sufficient. We have tried to reach out to you by phone to help resolve the issue. We would like a chance to discuss any of our options in more detail, and also answer any lingering concerns.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Blacklick, OH
We chose Precision because they were BBB accredited. Your technician was prompt, courteous and tidy. Tim was great! You deserve the 5 star rating.
Joe Gaskella
Response:
Joe Gaskella, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Tim.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Blacklick, OH
We came home from dinner on Friday night and the garage door would not open! I called a place I had used before and no one called me back, I knew we could not wait until Monday for someone to fix the door so I found your company online. With 24/7 service and no extra charge for weekend service I made the call. Your people were friendly and quick! Garage door was repaired by 11:30 that day. Thank you and I will recommend your company to everyone.
Kathy Bowman
Response:
Kathy Bowman, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Blacklick, OH
Prompt service, had to ask the technician for an estimate, thought the $150 price for a single door spring was pretty high. $125 for service call/labor for less than a 45 minute job also a bit pricey...hopefully the work done will be worth it....
Elaine Haynes
Response:
Thanks for your honest opinion of our services. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We also start all jobs with the highest quality parts backed by the industries best warranties. We appreciate your business.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Blacklick, OH
Mike did a great job and provided many options without ever pushing me in one direction. He also left me with a lot more knowledge regarding proper upkeep and maintenance. I would highly recommend his service.
Joey
Response:
Joey, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Blacklick, OH
Garage door came off its track. Called Precision Door. Greg showed up in just over an hour. Had the door repaired and new springs installed in less than a hour. I will highly recommend this company to anyone that needs their door repaired.
Keith Caulkins
Response:
Keith Caulkins, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Blacklick, OH
The tech John was very helpful in explaining what happened to the garage door, and how the springs wore out due to age.. (13 years old) He was efficient in his work and got everything to work in short order.
Anthony Cacchillo
Response:
Anthony Cacchillo, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with John.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Blacklick, OH
The price is up there considering I tend to be a DIY person. That said, it was worth it to me given 1)the quality and speed of work, 2)the upgrade from original builder materials (1 spring to 2), 3)the speed, preparedness, and punctuality of response (Saturday contact, Sunday service), the good warranty (5 yr for an overhaul package in my case), and the friendliness and professionalism of the installer. My only reservation to recommending this company is price... but I made the choice to go above and beyond a simple spring replacement (based on recommendations) with my eyes open. Everything else about this experience was extremely positive. The end result is that my door is working and properly balanced (probably for the first time ever) and it's the quietest and smoothest it's ever been...all in less than 12 hours from first contact and in about 1 hour or so after arrival. Thanks, Gregg. Good work.
Brian Holbrook
Response:
Brian Holbrook, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Gregg.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Carlos Morales
Precision Garage Door of Columbus
1111 Stimmel RdColumbus OH, 43223
