PRECISION GARAGE DOOR SERVICE OF SAN ANTONIO

Very good representative. He presented what we need and was great with us.

Donald Sweet

Hi Donald! Thanks so much for giving us a little feedback! We appreciate your business and look forward to working with you for the installation of your new garage door! Thank you for choosing Precision Overhead!

The Precision Team

We called precision after not feeling satisfied with our call for service from the original installer. They were prompt and efficient. They will be my first contact for future needs.

John Casey

Hi John! We love to hear about the service our awesome technicians provide and so happy to know we will be your first call going forward! Thank you for choosing Precision Overhead we look forward to working with you again!

The Precision Team

I chose Precision because of their high rated reviews.

Adelene Manka

Hi Adelene! Thanks for choosing Precision Overhead, we hope we made you a happy customer and look forward to working with you in the future!

The Precision Team

This is second time I have use precision garage doors. This time for a repair of garage door that blew a spring ( original From the 70s) they were on time, I received a call in advance, gave different options on the repair, he had everything he needed with him. Even tho he was working with older doors. It seemed to go without an issue. I would use them again!

Carla

Hi Carla! Thank you for that detailed review and for the five stars! Our highly skilled techs always arrive with fully loaded trucks and ready to tackle any garage door issue and we are available 24/7 for emergencies! Thank you for choosing Precision Overhead for all your garage door service needs!

The Precision Team

Precision has serviced our doors a few times over the last 7 years. They have been prompt, professional and knowledgeable. I recommend Precision for sure.

RM

Thank you for the feedback and the referral! We appreciate your business abs thank you for choosing Precision Overhead for all your garage door service needs. Happy Holidays!!

The Precision Team

Our technician was knowledgable, helpful, friendly, no pressure, quick and efficient. We purchased items for the “overhaul” - springs, rollers, spools, and cable. He adjusted the garage door opener as well - all within an hour.

Bryan May

Hi Bryan! Thanks so very much for taking the time out to give us that excellent review! We are happy to hear that you were pleased with the service and the technician too! We look forward to working with you in the future. We appreciate your business ,and thank you for choosing Precision Overhead!

The Precision Team

Installer did a great job hooking up the new opener. Wish he would have lubed the rollers but I guess that’s not part of the service. I should’ve done more research on the product before buying over the phone but it is better than what we had before.

C. Wade

Thank you for taking the time out to give us that feedback we appreciate learning about our customers needs so we can improve our service. Thank you for choosing Precision Overhead garage doors!

The Precision Team

Brendt arrived right on time. He assessed my situation and got my door working like a charm in no time. He was polite and professional and very knowledgeable. I truly appreciated his help.

Dana Sommers

Thank you for a great review! Brent is truly one of our best! All our technicians strive to be the most knowledgeable and professional techs in the industry. We take pride in our team! Thank you for your business and for choosing Precision Door!

The Precision Team

Precision installed this door in 2022, i think. Brent has come out a couple times to help us with issues and adjustments.

Rusty Marshall

Thank you for choosing Precision Garage Door of San Antonio! We value our customers! Please know we are always here to help with your future garage door service needs.

The Precision Team

Our garage door motor died on us and we immediately called the company that had installed and serviced it over the years. A week later and we still had not heard back from them even after placing several follow up calls and leaving voicemail. I finally decided to look elsewhere and called Precision Door on Friday late afternoon and they had us scheduled with their technician Brent for the next morning, a Saturday, with no "after hours" or "weekend" upcharges. Brent called Saturday morning to let us know he was on his way and he arrived as scheduled. He immediately got to work and had us up and running again in less than 2 hours. Brent was professional, friendly, and knowledgeable. Bonus is that the new motor comes with a lifetime warranty. I will be calling Precision from on and recommending them to anyone that should ask.

Joanne De Santiago

What a very descriptive way to explain your situation!! We love earning those lifetime referrals as well!

The Precision Team

good workmanship and informative thank you for quit response Bob Huggler

Robert Huggler

Good workmanship is a hiring demand we require here at Precision. We pride ourselves in a job well done and that starts with a dedicated worker. We are grateful you the customer notices!

The Precision Team

Overpriced and know it. They charged twice as much to reset the door as the company I used before. Refused to give an estimate over the phone knowing they would hold the service charge over you. I still haven't gotten a receipt for the service despite 2 phone calls and 2 emails.

Robert Trobaugh

Thank you for your feedback. We are unable to give estimates until we see the problem on the garage door itself. At that point we can give an accurate estimate. Approval before work begins is MANDATORY for every customer, every time. You are given the chance to decline, discuss, or move forward. We do that to avoid exactly this. In your case specifically we never charged you the service charge so its not possible for us to hold it over you. The copy of your invoice you were given both through mail and email reflects this. We will happily issue you another if you would like. We would still like to remain your garage door company in the future.

The Precision Team

Very quick same day response and Luis Navarrete was both courteous and efficient on replacing old opener with new one in time for me to pick up grandson from school. Thank you !

Sharon Harris

Your time is very important to us. These techs train very hard to be so capable and in such a short amount of time

The Precision Team

I have had this company since 2009, they are great, always friendly. Problems are always solved in minutes. And their prices is reasonable. Shirley Lewis

Cornelius Lewis

YES! We love that you have stayed a loyal client for so many years. It speaks volumes to our company and technicians both. Your satisfaction is what we are after, from service to pricing to all of it. We are so grateful to our long term and brand new clients both. Kindest THANKS from us to you Shirley for taking a minute to post!

The Precision Team

Brent Huffman did an excellent job helping with our garage door. Thank you for an easy visit!

Nicole & james Moore

"An easy visit" is absolutely our goal here at Precison. Life is hard. Your garage door shouldn't be....

The Precision Team

Prompt, efficient, friendly service. Less than 2 hours front first call the problem was fixed. Will definitely use again wherever we are. Thanks!!!

Susan Bell

Hi. Ms. Bell, we are very pleased to learn you had a great experience w/ us and will continue allowing us to service your future garage door needs. Your business is much appreciated!

The Precision Team

I originally wrote a review the day of my service giving 5 stars for outstanding service. I want everyone to be aware of what happen to me. I have a home warranty service which unfortunately did not cover service with Precision Doors. I needed my garage door to come down right away as I already had went a night with my house unsecured. Brent explained that I needed to replace the entire tension bar which cost me 1400.00. He said my motor was also inoperable, but I decided to have the home warranty send some out. Brent did not even hook the garage door back up as he said the motor was broken. I paid 70.00 for someone else to show up two days later. I was with the guy when he simply hooked the bar back on and pushed the garage door button for it to work perfectly fine. So not only did I waste an additional 70.00 but it also makes me feel like Precision Door was not honest and maybe took advantage of me in the whole deal. Had I not had the home warranty I would have bought a motor from Precision. I will never use this company again just due to not knowing if they are being honest and just trying to get you buy things that may not be needed.

Karen Neal

Miss Neal, thank you for taking the time to write a review. At Precision Overhead Door, we strive for 100% customer satisfaction and unfortunately, it seems we missed the mark. We would like to speak to you regarding this matter and how we may redeem your faith in us and retain you as a customer in the future. Please give us a call at your earliest convenience at 210-930-5021. We appreciate your business and look forward to speaking with you.

The Precision Team

First one I encounter on the website (online). I've tried to call O-Brien garage door repair no response, so I pick Precision. Also, with the brochure and or with Military discount. Dave Huffman did good job, with the exception that he could repair the opening & closing of the garage. several options that he provided me. Thanks.

Jose Castro

Hello Mr. Castro thank you for taking the time to leave us a review. We would love to hear from you regarding your experience and how we may be better able to increase your level of satisfaction with the service provided. Please feel free to contact us directly at 210-930-5021. We appreciate your business!

The Precision Team

Caleb came out the same day as we called, did a great job in fixing our problem and even asked he I would like him to change out the burned out light in our motor. He was so friendly, professional and informed me on the best long term approach quoting prices for all options with no pressure. I will keep his business card!

Sandy Durnford

Hello Ms. Durnford, we are very happy to hear Caleb took good care of you. We always strive to make sure all our customers are always satisfied with our customer service. Thank you for leaving us a review.

The Precision Team

Caleb Skags promptly found the problem and fixed it. He is truly a knowledgeable professional. He is also a very personable individual who loves to chat while performing his job. He answers all questions with gusto and absolute knowledge. It was great to watch him and his new helpmate in action.

Ashley Holtam

Your feedback and experience is invaluable to us. We are so proud of the standard of professionalism and superior customer service that Caleb demonstrates on a daily basis.

The Precision Team

Although the initial fix did not completely fix the problem, because it recurred, Caleb came back and determined that the motor was intermittent and was going bad. In this condition, it could do its job one day and the next day, not. He recommended and I agreed that a new motor was called for. He outlined the best course of action and completely fixed the problem. Caleb is a true professional, no doubt about it. Thanks to him and to Precision, my door is functioning as it should.

Ashley Holtam

Called 15 minutes before arriving. Arrived in branded auto with uniform. Very informative and not pushy. Very considerate of my time.

Anne Pittman

We appreciate your review!

The Precision Team

Caleb was punctual, professional and did a great job repairing our garage door.

Bart Stoepler

Caleb is awesome, we love to have him as part of the team. Thank you for your review Bart!

The Precision Team

Exceptional service. Technician thoroughly explained all repair options needed to get my garage system back in operation

Lynn Bauer

Mrs Bauer, We are always happy to take the time to explain all of your options. Please don't hesitate to ask any questions you have may have. Thank you for taking the time to leave us a review. We look forward to doing business with you in the future.

The Precision Team

Jason with Precision door did a great job! He replaced the springs and rollers on our door and did full service. Very knowledgeable and great customer service.

James Kucherka

Mr. Kucherka, Jason has been with Precision Door for many years, and strives to provide each customer with quality customer service. Thank you for taking the time to send in your review and we look forward to doing business with you in the future.

The Precision Team

Wayland repaired my garage door so it would open. He explained everything as he went and was very polite .

Ladonna Smith

Very professional and thorough.

Craig Stephens

Fantastic. Monty is very informative and professional.

William Manneckee

The repair was done in a very excellent manner. Electric eye was defective, new one installed.

Ronald Dunlap

now the door opens and closes silently and smoothly. Thanks!

Antonio Perez

Great service! They were on time, explaining completely what needed to be done. Monte seemed very knowledgeable. They cleaned up, and were very efficient.

Estella Rangel