Precision Garage Door of San Antonio
Has Received 2 Reviews in:
Poteet
Average Rating: 5.00
Install Garage Doors
Poteet, TX
Overall your team did a good job. However, the initial visit with your representative and installation team revealed the following problem. The initial person who visited our home told us we would have to provide wooden boards on either side of the garage doors for build-up so the surface could be level and the installers could attach the new garage doors. We were told that the installers would attach the required boards. All we had to do was to provide the boards. We provided the boards but when the installer arrived he stated he did not have the tools to install boards and in fact he was not informed he would be required to do this work, obviously a communication breakdown between the initial person who did the assessment and job requirements flowing down to the installer. Luckily we were able to install the boards ourselves. But you need to fix this issue so you do not promise homeowners one thing and fall short on delivery.
Christine Reyes
Response:
Thank you for taking the time to write a review. It does appear that a breakdown in communication occurred. I have addressed this breakdown with the Technicians involved as well as the remaining staff.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Garage Door Repair
Poteet, TX
I gave him 5 (five stars) Monty Morales is very professional and nice person. Thank you I will definitely call Precision again if I need to and will recommend him to my neighbors.
Rosalinda Garcia
Response:
Rosalinda Garcia, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Monty.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Martin Behrens
Precision Overhead Garage Door Service
10113 BroadwaySan Antonio TX, 78217
