Precision Garage Door of Riverside & San Bernardino County

Has Received 35 Reviews in:

The Temecula, Murrieta Area

Average Rating: 4.66


Garage Door Opener Repair

04/25/2017

Temecula, CA

Review:

Excellent service; prompt and thorough. New key pad. Remotes. Rollers. Tuneup.

Rudolph & lynn Rentie


Response:

Rudolph & Lynn Rentie, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Rollers

Garage Door Repair

03/20/2017

Temecula, CA

Review:

Very professional rate 5 my son worked there yrs ago

Robert Zellner


Response:

Robert Zellner, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Opener Repair

03/19/2017

Temecula, CA

Review:

I've been a Precision customer twice before and rate their technical skills, and customer service at 5 stars. Unfortunately their hardware prices, on average, represent a 100%+ markup over retail which makes their price quotes non-competitive. The technician who came out today was excellent, quality of care from my previous service calls was excellent, they are always on-time, it's just the pricing of the parts that's unrealistic.

Steven Sopher

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

03/07/2017

Temecula, CA

Review:

When I first called, the rep was sympathetic to my situation and immediately worked on getting someone to me within my requested time frame. Jose arrived early. He assessed the problem and we discussed the best solution for my needs. His work was excellent and his knowledge above average. I would only use Precision in the future!!!

Jackie Dylla


Response:

Jackie Dylla, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

02/09/2017

Temecula, CA

Review:

Quick, efficient and polite service. Thank you.

Denise Colston


Response:

Denise Colston, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

11/08/2016

Temecula, CA

Review:

Jeff arrived early, quickly diagnosed the problem, and repaired the mechanism efficiently. I rarely have to use your services as the garage door you installed more than a decade ago has worked flawlessly till now, but I will continue to use and recommend Precision for their products and services. Thanks!

Richard and Linda Stone


Response:

Richard and Linda Stone, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

10/28/2016

Temecula, CA

Review:

BEWARE!!!! A 15 minute repair cost us $436.95. Our door was in perfect condition but it wasn't opening and closing properly. We called them out and within 5 minutes of arriving the service tech had 3 options for us ranging from $400 to over $2000. He replaced the rollers and lubed the track for an astonishing $377, ten minutes of his time!!! We were charged $99 for labor fee, $79.95 for lube (a little squirt of grease!), $19.90 per roller (10 rollers), and $59 for a garage door opener. The exact same garage door opener can be bought on line for $16 including shipping. The rollers, same size and description, can be bought for $25 for a set of 10. We paid almost that much for 1 roller! This is price gauging at it's worst! They are crooks that take advantage of people including seniors! We didn't realize the rip off until it was too late. Nothing in writing, everything done on a tablet and email. Don't be their next victim! We have tried to contact them to see if they would give us a break on the bill. They won't return our calls.

Bob Linderholm


Response:

Bob - Thank you for taking the time to review our recent service. Although you disagree with our pricing, we are pleased that you got the opportunity to experience one of the best techs in the industry. He is so efficient and fast with his work that he may come across as too swift from time to time. Our goal is 100% customer satisfaction so we have returned $150.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

09/30/2016

Temecula, CA

Review:

I would recommend Precision for anyone who needs repair with a garage door. I called them to replace a broken spring on my garage door and received great customer service from the first phone call. On the day of service the technician called and informed me that he would be at my house within 15 minutes and he certainly was. He reviewed the problem with my door with me and let me know the approximate cost before work was complete. All in all I'm very satisfied with the work and the service that I received! Don't hesitate to call Precision!!

Denise S.


Response:

Denise S., thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

09/29/2016

Temecula, CA

Review:

Your personnel were on time, professional, and well prepared. Thank you for your excellent service.

James Peterson


Response:

James Peterson, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

09/11/2016

Temecula, CA

Review:

The repair work was completed in a timely and professional manner. The garage door operates better and quieter than when it was new. If we experience anymore problems with the door, Precision will get the call. Thank you!

Joe Matkovich


Response:

Joe Matkovich, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

08/29/2016

Temecula, CA

Review:

On time. Very professional. Had all parts required on their van. Worked fast and finished on time. Bet all expectations, would highly recommend.

Stanley Levine


Response:

Stanley Levine, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

07/11/2016

Temecula, CA

Review:

The service could not have been better. Thank you so much for being on time and listening to my concerns.

Lucinda Murray


Response:

Lucinda Murray, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

07/06/2016

Temecula, CA

Review:

5. I did not have a chance to call for other garage repair company, not sure what I paid for was a good deal, but they allowed me to pay 3 installments which helped me a lot and got it fix within an hour. Mike was great in explaining what happened to the garage and what need to be done.

Grace


Response:

Grace, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Cables

Install Garage Doors

07/03/2016

Temecula, CA

Review:

Thank you very much for the new garage doors; they look great! They have made my house look completely different. My friends and neighbors have all commented on how good they look.

Barry Sasse


Response:

Barry Sasse, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

06/20/2016

Temecula, CA

Review:

I was charged for a Service Charge and for a Residential Service for this work. Normally, if you have the work done, one of the charges is waived - or both. Since he was there, and I couldn't get my car out of the garage, I had the work done. I would not call again because of the charges.

Kathleen Kasitz


Response:

Kathleen - Thanks for your honest assessment of your experience with Precision. We do our best to be upfront about our charges on the initial call . When I listened back at your call, I was pleased to hear our operator let you know that we charge a service fee to diagnose the issues plus parts and labor. It is difficult go give away our services when we are properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. These are characteristics are foreign to many competing in our industry. We appreciate your business and trust that this instance has not tarnished the opportunity to serve you in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

06/10/2016

Temecula, CA

Review:

The service was great. The gentleman that came out was very knowledgeable, polite, and explained everything in detail. I would recommend Precision to all my friends and neighbors. Mike was great.

Kathy Perdomo


Response:

Kathy Perdomo, Thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Opener Repair

05/14/2016

Temecula, CA

Review:

Excellent service, friendly and professionally approached. My garage door was set for maximum force. If he had not corrected it, I do not want to think what could've happened to my baby. Thanks Bill for the tuneup.

Tim Davis


Response:

Tim Davis, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Doors

Garage Door Repair

04/21/2016

Temecula, CA

Review:

A couple of years ago we had two doors and openers install. We have been very happy with them. Jose was at our house in a couple of hours to make repairs to the vinyl seal on one of the doors. The work was done promptly and efficiently. Once again we were very impressed with the professionalism of Jose in particular and the company in general.

Curt Lyon


Response:

Curt Lyon, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jose.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

04/21/2016

Temecula, CA

Review:

Jose my repair tech was knowledgeable, punctual, and all around it was very easy I would use them all the time

Steve Trapp


Response:

Steve Trapp, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jose.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Opener Repair

04/11/2016

Temecula, CA

Review:

Fixed a non-responding opener and did a much needed tune-up Wonderful experience. Jose Perea contacted the company for more info about fixing the opener. This helped add to the professionalism and intent to repair everything right. He also communicated everything that was being done.

Lucinda Murray


Response:

Lucinda Murray, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Broken Garage Door Spring Repair

04/04/2016

Temecula, CA

Review:

Jose was an excellent and friendly Tech who was very professional. Showed up earlier than requested, and called to inform us he was on his way.

Thomas Henritze


Response:

Thomas Henritze, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jose.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/02/2016

Temecula, CA

Review:

VERY professional from my initial call to completed work. No extra fee for Saturday response. Got it fixed in record time. I have already recommended them to a friend.

Sandy B


Response:

Sandy B, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

02/27/2016

Temecula, CA

Review:

I called the same day and they sent Mr. Bill who was great. My garage door was making a strange noise. He immediately found the issue which was a broken hinge. Fixed it right away. Didn't try to sell me anything I did not need. This is the second time I have used this company. I highly recommend them.

Gale


Response:

Gale, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

02/22/2016

Temecula, CA

Review:

5 Very good

Richard Tossetti


Response:

Richard Tossetti, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

02/20/2016

Temecula, CA

Review:

I was happy when Bill called to say he was on his way. It allowed me to mentally prepare for the visit. Sometimes when the doorbell rings for a service call, I have to drop what I'm doing and it feels disruptive. He was quick and efficient in his work and took the time from the get-go to ask about the history of the door, and then took a look at all the parts, rather than just doing what was obviously needed (a spring was broken). He gave me options and didn't pressure me into the higher priced service, which I appreciate. I felt good with my choice. Bill was clean, neat and efficient. I'd be happy to have him back.

James Mclaughlin


Response:

James Mclaughlin, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Bill.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

02/18/2016

Temecula, CA

Review:

Although the price to replace the opener was a lot higher than I anticipated, I agreed to have the work done. I give the technician, Jose, 5 stars as he was very helpful and professional. He programmed my car too. He finished when he said he would and left my garage just as clean as when he arrived. I will recommend Precision door to anyone who needs work on their garage door. I just give four stars because of the price to replace the opener.

Robert Mohn


Response:

Robert Mohn, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

01/19/2016

Temecula, CA

Review:

Mike Napolitano just left our home. I was very impressed with his HONEST APPROACH. Instead of charging me a couple hundred dollars for nothing, he showed me in detail what I would need to do to get our door fixed. I appreciate his honesty. We will call him to replace our doors in the very near future! Clean, courteous, knowledgeable, friendly, honest!!!!

Kevin Burns


Response:

Kevin Burns, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Mike.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

12/16/2015

Temecula, CA

Review:

Outstanding service! Within 30 minutes of calling, I had the tech, Jose, calling me to tell me he was on his way. He arrived 30 minutes later and promptly fixed the door. He was very courteous and professional, an obvious master at his trade. Garage springs shouldn't be messed with unless you are a pro, and if you need a pro, these results the guys!

Vail


Response:

Vail, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jose.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

11/16/2015

Temecula, CA

Review:

Installer on time, very professional. Really seemed to enjoy his job.

Steve Miller


Response:

Steve Miller, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

10/13/2015

Temecula, CA

Review:

I HAD A METAL PART THAT HOLDS THE DOOR PIECES TOGETHER, COME APART. THE TECH REMOVED TWO BROKEN RIBETS AND INSTALLED TWO SCREWS. FOR THAT I WAS CHARGED A TOTAL OF $114.00. IT IS SIMPLY RIDICULOUS. I PAID, BUT I SURELY WILL NOT USE THEM AGAIN

Ralph Martinez


Response:

Ralph Martinez, Thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. At Precision Door Service we strive for 100% Customer Satisfaction. We not only provide our customers with the highest quality parts, but we also have the best warranties in the business. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Our Average Rating

With 24803 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

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Lake Arrowhead Area (909) 584-2980 3 Reviews
Lake Elsinore (951) 291-0800 34 Reviews
Moreno Valley (951) 801-5468 10 Reviews
Redlands, Loma Linda (909) 521-1820 10 Reviews
Rialto, Fontana (909) 877-1114 8 Reviews
Riverside (951) 254-3901 96 Reviews
San Bernardino (909) 277-6300 18 Reviews
Sun City, Menifee (951) 795-4834 13 Reviews
Temecula, Murrieta (951) 324-6505 35 Reviews
Yucaipa (909) 918-4010 17 Reviews

Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Don Taylor

Precision Door Service

6236 River Crest Dr, Ste G
Riverside CA, 92507
License: 809067
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