Precision Garage Door of Riverside & San Bernardino County

Has Received 36 Reviews in:

The Hemet, San Jacinto Area

Average Rating: 4.69


Garage Door Repair

12/05/2017

Hemet, CA

Review:

Mike did a very professional job for us. Our door works beautifully once again.

Sharon Collier


Response:

Sharon Collier, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

11/13/2017

Hemet, CA

Review:

Your service rep was very knowledge able and pleasant was satisfied with his work very much my husband was a construction foreman and he would have hired him in a minute thank you again for good work and service

Virginia Sharlette


Response:

Virginia Sharlette, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

10/24/2017

Hemet, CA

Review:

My service technician Jose Perea did an outstanding job! He was honest, obviously skilled, and full of knowledge. He assessed the problem immediately and quickly resolved the issue while at the same time teaching my son important basic points for upkeep. I am so very grateful for his advice and expert work. Thank you!

Luisa Ruiz


Response:

Luisa Ruiz, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Jose and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Install

09/23/2017

Hemet, CA

Review:

Our service required 2 visits. Bill was on time for both days. He was professional and friendly. We will continue to use Precision Garage Doors in the future.

Julie Weidemann


Response:

Julie Weidemann, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

07/20/2017

Hemet, CA

Review:

Just going over our invoice. Repairman got here at 2pm and finished at 4:30 and charged $250:00 labor. Thats $100 an hour. Pretty steep i"d say. My Cardiologist is as cheap. I purchase new track rollers at $4.25 each but he uses new ones at $20.00 each. Probably much better but do think he should have asked first as to which ones i wanted to install. Bill came to $950.00 while my neighbor got a brand new door installed for $999.00. But what can you do after he has it installed already.

Dan Griffith

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

06/09/2017

Hemet, CA

Review:

Jeff was very professional and punctual. Also great email communication with the company office.

Kevin


Response:

Kevin, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jeff.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

05/09/2017

Hemet, CA

Review:

Prompt, very professional Billy was great!

Danny Anderson


Response:

Danny Anderson, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Billy.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

05/08/2017

Hemet, CA

Review:

Please advise about my down payment

Mary Sylvester

Service Provided:

Install Garage Doors

Product:

Garage Door Opener Repair

04/14/2017

Hemet, CA

Review:

thank jose and shane for their help they fix my door opener after 4 months of calling they came to fix my door thanks to them

George and joy Lewis


Response:

George and Joy Lewis, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Repair

03/15/2017

Indian Wells, CA

Review:

Five Star Great Service Professional Pleasant

Howard Levy


Response:

Howard Levy, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

02/14/2017

Indian Wells, CA

Review:

They were prompt, honest, and professional.

Mary O'Boyle


Response:

Mary O'Boyle, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

02/12/2017

Hemet, CA

Review:

I'd give Jeff 5 stars. He was pleasant, informative, helpful, funny and very personable. He called in advance, which was great. Good Job!!

Roxanne and paul Raver


Response:

Roxanne and Paul Raver, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jeff.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

01/23/2017

Hemet, CA

Review:

Justin was the technician who came out on my call and I was extremely happy with his service. He took extra time to explain the problem to me, was very friendly and courteous. I would not hesitate to call in the future should I need assistance. You have an excellent employee in Justin.

Mary Viall


Response:

Mary Viall, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Justin.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

12/01/2016

Indian Wells, CA

Review:

I purchased a new garage door opener 2 years ago with Precision. Now, I noticed an issue with the door itself and they came right down and worked on it and made it much better, even though the issue wasn't with their garage door opener, but with my old garage door. Still he came, worked on it and didn't charge me a thing. My technician was so nice and I will be purchasing my door from them in the near future. I was extremely happy with the service from this company

Dianne Kawamura


Response:

Dianne Kawamura, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Doors

Garage Door Repair

11/17/2016

Hemet, CA

Review:

We Hoffman's have called on Precision several times for maintaining and repairing the garage door. It now needs replacing and this company does that as well or better than most I believe. I've lived in Riverside County 45 years and each time these maintenance technicians kept it running. They do their best, it's simply obvious by the work ethic and instructions given. The office staff are pleasant and helpful too. We are loyal customers for sure and recommend Precision as heads above the others.

Eugene Hoffman


Response:

Julie Hoffman, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

11/02/2016

Hemet, CA

Review:

Arrived on time and ready to do the work. Same tech as had 2 years before who did a very good job then and his work has only improved. Serviced, inspected and adjusted the door as required for a great fit at the bottom. Also the door now sounds great moving in both directions. The tech also lubed the door and tract assembly. I am very pleased with the work performed and I told the tech I will see him again in 2 years.

Robert Daniel


Response:

Robert Daniel, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

10/20/2016

Hemet, CA

Review:

Not satisfied with follow up from salesman, Dean after the sale!! Have not seen or talked to him after order was placed? Had and still have questions about my new door, have called his cell phone and left messages, with no response!! Installer was great, but communication within the company is lacking considerably!!

Leon Price


Response:

Leon - Thanks for taking the time to review our recent repair. While we constantly strive to reach 100% customer satisfaction, we occasionally stump our toe. We will use this instance as a learning tool for our team as well as strive to communicate more effectively.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

10/12/2016

Hemet, CA

Review:

Bill called and said he would be here in 20 minutes that he did. Right on schedule for an 8am appointment. He got the job done in a very professional manner and was done in 40 minutes. I will definitely use Precision Garage Doors again, if needed. Very prompt next day service!

Rick Cargo


Response:

Rick Cargo, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

09/23/2016

Hemet, CA

Review:

Bill was great. He gave us all options with pricing and then we decided to repair the door. He was quick and the door works perfectly. We would recommend the company anytime.

James Stumpfel


Response:

James Stumpfel, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

09/15/2016

Hemet, CA

Review:

Jordan Greene performed the repairs on our garage door today. I give him & your company a 5 Star rating. He called before he came over giving me an approx. time of his arrival. He arrived shortly after & asked several questions about my door. He then went right to work replacing the worn out parts. He had all the right tools & the knowledge to complete the job. I liked your ad in our phone directory because you not only offered same day service, but where licensed, bonded & insured. You also displayed the BBB emblem. Our garage door is old & no doubt will have to be replaced in time. But the main thing is it opens & closes for now. Thank you!!

Robert Dichiro


Response:

Robert Dichiro, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jordan.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

09/14/2016

Hemet, CA

Review:

Installer was early and called to find out if it was OK. He was courteous, knowledgeable, thorough, and did a good explanation of the new opener. I would recommend Precision to anyone. They earned their 5 stars today.

Charles Parzick


Response:

Charles Parzick, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

07/28/2016

Hemet, CA

Review:

I had Precision come out on Thursday 7/21/16 for an estimate on a garage door and Mike Napolitano gave me exactly what I wanted with good explanations on the quality of Precision doors. he was very informative and answered every questions I asked. He got my door ready for installation on Saturday 7/23/16. Also the installer Adan Gonzales did an awesome job installing my garage door. He knew exactly what had to be done and he made sure everything was cleaned up before he left. I like the idea of Precision calls you ahead and informs you who is coming to help you followed up with a picture of the employee coming to your house. I hope Precision makes a photo available of Mr. Gonzales very soon. Excellent job from Precision!

Richard Carrera


Response:

Richard Carrera, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

06/03/2016

Hemet, CA

Review:

Would like to thank your technician Michael for his professional attitude and his promptness. We had an emergency come up and he really saved the day! (Had to get relatives to the airport). Thank you soooo much.

Dale Hummel


Response:

Dale Hummel, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Michael.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

05/26/2016

Hemet, CA

Review:

Prompt and courteous service. Offered options to repair (replace, repair, upgrade) and had the job completed to our satisfaction. Would definitely recommend their services.

Lucy S.


Response:

Lucy S., thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

05/24/2016

Hemet, CA

Review:

Jose P was awesome, he answered my questions about the door and explained everything. Very professional and informed about the product.

Jacquline Gordon


Response:

Jacquline Gordon, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jose.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Repair

05/18/2016

Hemet, CA

Review:

Technician was courteous and very knowledgeable. I am still waiting for a copy of my warranty that I purchased in 2009. I need another service call before my 30 days is up because the garage door is very noisy when it opens and closes. Please call as soon as possible to set up another appointment!

Patricia Wilson


Response:

Thank you for your review of your experience with Precision. We appreciate your patience while we get you your warranty. Additionally, you should have one attached to the original emailed invoice.Thank you for your continued business.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Springs

Broken Garage Door Spring Repair

02/24/2016

Winchester, CA

Review:

Absolutely stellar service! Was able to make appointment within 4 hours of calling, and very competitive price. Quick and knowledgeable technician was in and out within 45 minutes. Highly recommend!

Joseph Bernal


Response:

Joseph Bernal, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

02/24/2016

Hemet, CA

Review:

Jose Perea installed a garage door opener and rollers in a timely manner. He was pleasant, respectful, well organized, knows his trade well. Jose is an asset to your company. Thank you Precision for your service.

Clarence Venable


Response:

Clarence Venable, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Jose.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Rollers

Garage Door Opener Install

01/29/2016

Hemet, CA

Review:

It's great to have a new, quieter door opener. The lifetime guarantee and internet access are a bonus.

Tom Wright, for Sybil Wright


Response:

Tom Wright (for Sybil Wright), thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

01/04/2016

Hemet, CA

Review:

We feel ripped off. 45 min for a sales pitch and 15-20 min to "service the door" and it cost us $200.00. I am NOT blaming technician, I'm sure he was doing his job just as he was taught. Very disappointed in lack of value for our money. We feel like dupes. By the way, nothing was really "repaired."

Kathy Jordan


Response:

We are sorry you were not completely satisfied with the service you received from our technician. At Precision Door Service we strive for 100% customer satisfaction. When we cannot achieve this we evaluate the service experience and use it to learn from. We appreciate your feedback and we hope you will give us another chance to service your door and exceed your expectations. Thank you.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Our Average Rating

With 31554 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

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Moreno Valley (951) 801-5468 10 Reviews
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Riverside (951) 254-3901 124 Reviews
San Bernardino (909) 277-6300 25 Reviews
Sun City, Menifee (951) 795-4834 16 Reviews
Temecula, Murrieta (951) 324-6505 48 Reviews
Yucaipa (909) 918-4010 22 Reviews

Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Don Taylor

Precision Door Service

6236 River Crest Dr, Ste G
Riverside CA, 92507
License: 809067
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