Precision Garage Door of East Bay

Has Received 4 Reviews in:

San Leandro

Average Rating: 3.00


Garage Door Opener Repair

12/16/2015

San Leandro, CA

Review:

I give you guys 1 stars because the customer service from this technician Cory is not acceptable( I am still waiting for the part he suppose to install in my house) . My garage still with the problem and nobody in your company care but for collect the $89.99 flat fee your company was good. I think was a robbery!!!!

Victor Martinez


Response:

Victor - Thank you for your patience while we received your part. We do our best to have fully stocked trucks. Unfortunately, we run into a part that we rarely need. Again, thank you for your patience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

11/03/2015

San Leandro, CA

Review:

I have not received receipt or invoice Mynor King 510 614 0324 856 Dolores Ave, San Leandroes CA 9435

Mynor King


Response:

Mynor King, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. A copy has been mailed from the local office.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

08/04/2015

San Leandro, CA

Review:

I called you because you installed my motor last September. You came. Two hours after you said you would and I had to call twice to find that out. But worse you charged $400 to fix the problem. My door opened but wouldn't close because one of the little boxes on either side of the door had cone off the wall. It only needed to be repositioned. You told me o needed new rollers too, that the ones I had would soon be shot. I didn't believe any of it but needed to close my door before dark so I accepted the verdict. I'm very disappointed in your company.

Ellen Mccarthy


Response:

Ellen, thank you for taking the time to fill out the customer satisfaction survey. We are sorry to hear you were not completely satisfied with your experience with Precision Door Service. We are reviewing this invoice with our management staff to find out what happened. We hope you will give us the opportunity to rectify the situation. Someone from our office will contact you to discuss this in more detail. Thank you again for your feedback. We strive for 100% customer satisfaction and we take every complaint very seriously.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Broken Garage Door Spring Repair

07/23/2015

San Leandro, CA

Review:

Not satisfied with the technician. I wouldn't recommend him and Precision Overdoors.

Virginia Delacruz


Response:

Virginia, we are sorry you were not completely satisfied with the service you received from our technician. At Precision Door Service we strive for 100% customer satisfaction. When we can not achieve this we evaluate the service experience and use it to learn from. We appreciate your feedback and we hope you will give us another chance to service your door and exceed your expectations. Thank you...

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Our Average Rating

With 31716 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

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Antioch (925) 219-9421 17 Reviews
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Contra Costa (925) 392-6255 76 Reviews
Danville (925) 309-7186 10 Reviews
Dublin (925) 236-2855 8 Reviews
Fremont (510) 279-4218 41 Reviews
Hayward (510) 200-8908 28 Reviews
Lafayette (925) 900-1040 12 Reviews
Livermore (925) 290-7979 38 Reviews
Oakland (510) 858-2929 21 Reviews
Pleasanton (925) 621-8055 15 Reviews
Richmond (510) 619-1144 4 Reviews
San Leandro (510) 398-4200 4 Reviews
San Ramon (925) 558-2200 17 Reviews
Tracy (209) 207-0372 1 Reviews
Walnut Creek (925) 695-1268 16 Reviews

Precision Door Service of East Bay

For this location's local site visit:

This location is owned and operated by:
Pat Prendergast

Precision Door Service of East Bay

20986 Corsair Blvd
Hayward CA, 94545
License: #993539
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