Precision Garage Door of East Bay

Has Received 13 Reviews in:

The Antioch Area

Average Rating: 4.77


Garage Door Repair

04/05/2017

Antioch, CA

Review:

We had no prior experience with Precision. Their telephone reception was professional and prompt. Service Tech- Casey was pleasant and knowledgeable. I plan to use them for future garage door service needs.

Pearlie Ward


Response:

Pearlie Ward, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

01/31/2017

Antioch, CA

Review:

Our garage door that was installed by Precision (they did a great job) decided to act up. My call for service was answered immediately and an appointment was scheduled for a day later. The service man was here on time with a call preceding his arrival. He was polite and knew just what needed to be done. Within a few minutes the door was back to normal operation - just a minor adjustment needed. Great company and great employees!

Diane Mercer


Response:

Diane Mercer, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

12/13/2016

Antioch, CA

Review:

I liked the website very much. There is a lot of interesting information at first glance.

Carole Allen


Response:

Carole Allen, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

12/11/2016

Antioch, CA

Review:

Prompt service

Yader Bermudez


Response:

Yader Bermudez, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

09/25/2016

Antioch, CA

Review:

James was the Best!! Professional, personable, efficient and very knowledgeable. He explained everything before install began. Made suggestions. Called before he arrived. We are so happy with his work. Our Garage Door works like a dream. I just wish it wasn't so hot outside for him to work. So happy we went with Precision and so happy we got James as our Technician.

John Call


Response:

John Call, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding James.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Springs

Garage Door Opener Repair

09/08/2016

Antioch, CA

Review:

Excellent service and the gentleman Shawn that came to my home was really professional.

Thalia Woods


Response:

Thalia Woods, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Shawn.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Garage Door Opener Install

07/13/2016

Antioch, CA

Review:

Technician professional, friendly, knowledgeable. I had been having trouble with the door not wanting to close, called for service for repair. The door opener we had was older and the mother board was shot. Tech put in a new garage door opener, no pressure as to which one I wanted was very thorough insured I understood how to work it .

Randy W.


Response:

Randy W., we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

06/22/2016

Antioch, CA

Review:

Awesome service from Shawn very professional on time and very knowedgable pleasure having him out to make the repair

Larry Jarber


Response:

Larry Jarber, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Shawn.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

02/12/2016

Antioch, CA

Review:

Greetings, Have a problem with opening and closing of the garage door. I hoped to get someone to test and let me know what needed to be done to get this problem solved. Regrettably, no testing was done and I only got suggestions what could be done without knowing that this would take care of the problem(s). Needless to say,I spent $ 49.95 on information I already knew.I was looking for facts not guesswork. All the best.

Jan Nilsen


Response:

We are sorry you were not completely satisfied with the service you received from our technician. At Precision Door Service we strive for 100% customer satisfaction. When we cannot achieve this we evaluate the service experience and use it to learn from. We appreciate your feedback and we hope you will give us another chance to service your door and exceed your expectations. Thank you.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

11/24/2015

Antioch, CA

Review:

I was very pleased with their service they arrived promptly finish the work in less time than I expected and the installer was very polite and informative

George Economou


Response:

George Economou, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

09/08/2015

Antioch, CA

Review:

very polite and efficient! excellent service !

ashley Isles


Response:

Ashley Isles, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

09/01/2015

Antioch, CA

Review:

Good and fast work Left my garage like new !!

Guadalupe


Response:

Guadalupe, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

07/09/2015

Antioch, CA

Review:

The work was indeed precision and superior. The scheduling department gets a big "0". Day of 1st appointment had a 4 to 6pm window. At 6:45 I called since no one at precision can dial (more on that later). They had assigned a new tech who would be there in 10 minutes ((8:00 pm). At 8:45 a tech called, said he "just" was called. He was 45 minutes away and asdked, did we still want to keep the appointment. Yes. Couldn't fix the issue, so set an appt. at 11:30 the next day. He was "re-routed", so came at 2:15. "Didn't anyone call you to tell you?" No. They don't know how to dial or give updates. My recommendation is to avoid Precision Door Co. Techs are very nice and extremely competent. Office sucks!!! With schedules for work and time off without pay, etc., not many can afford the terrible servicing. Sadly, I've used Precision two other times to replace tension springs and both times were similar to this. Missed, rescheduled appointments, late arrival, can't fix it, you need to buy new expensive products, then excellent techs. 2 Stars.

Curtis Mcadams


Response:

We are sorry that the service you experienced from our employees was not good. At Precision Door Service we strive for 100% customer satisfaction. We investigate every instance this is not accomplished and we learn from it. We will use your experience to review our procedures and make the necessary changes to prevent this from happening in the future. Thank you for your response.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Our Average Rating

With 26893 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Alameda (510) 306-7070 21 Reviews
Antioch (925) 219-9421 13 Reviews
Berkeley (510) 423-3939 9 Reviews
Brentwood (925) 392-6066 2 Reviews
Contra Costa (925) 392-6255 57 Reviews
Danville (925) 309-7186 9 Reviews
Dublin (925) 236-2855 7 Reviews
Fremont (510) 279-4218 38 Reviews
Hayward (510) 200-8908 24 Reviews
Lafayette (925) 900-1040 10 Reviews
Livermore (925) 290-7979 32 Reviews
Oakland (510) 858-2929 19 Reviews
Pleasanton (925) 621-8055 14 Reviews
Richmond (510) 619-1144 3 Reviews
San Leandro (510) 398-4200 4 Reviews
San Ramon (925) 558-2200 15 Reviews
Tracy (209) 207-0372 1 Reviews
Walnut Creek (925) 695-1268 13 Reviews

Precision Door Service of East Bay

For this location's local site visit:

This location is owned and operated by:
Pat Prendergast

Precision Door Service of East Bay

20986 Corsair Blvd
Hayward CA, 94545
License: #993539
Franchise Opportunities

Request an Appointment

IDA
IFA
Franchise Business Review
Franchise Registry
Entrepreneur Magazine
Military Discounts