Precision Garage Door of East Bay

Has Received 20 Reviews in:

The Alameda Area

Average Rating: 4.60


Garage Door Opener Repair

04/06/2017

Emeryville, CA

Review:

I called Precision after another garage door repair person told me there was somehing wrong with the gears and the motor would need to be replaced ($395). Casper came over the same day and repaired the motor and oiled the door for $189. Good work!

Linda Meldman

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

02/15/2017

Felton, CA

Review:

Cory was very informative, found the problem an fixed it fast, also did some routine maintenance on the door. Very happy with his work. Thank you

Pete Logan


Response:

Pete Logan, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Cory and his work.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

02/02/2017

Novato, CA

Review:

Excellent work with a very competent repair person . He explained about all the repairs and new equipment .

Julie Bernardini


Response:

Julie Bernardini, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

01/16/2017

Alameda, CA

Review:

Very good worker. Was patient with me because it was hard to decide which option I should go with. Work was completed in a short period of time.

Donna Adams


Response:

Donna - Thanks for reviewing our recent service. We strive for 100% customer satisfaction. We appreciate your business and will look forward to serving you in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

01/03/2017

Saratoga, CA

Review:

Repair person called, identified himself, was very polite, arrived as stated, checked the problem, corrected it and politely wished us well. Couldn't be more punctual or pleasant. First class.

William Yetter


Response:

William Yetter, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

12/30/2016

Soquel, CA

Review:

Your ad was what caught my eye, and being diamond certified. I can't tell you how professional your whole team is, from phone call to next day service! Your repairman John was excellent, did a great job and was very professional .. you are definitely a five star company!!

Myra Boyd Myra boyd


Response:

Myra Boyd, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

11/11/2016

Alameda, CA

Review:

yes, you did a good job. thank you.

Tu Huynh


Response:

Tu Huynh, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

09/23/2016

Pebble Beach, CA

Review:

Cory installed 3 garage door openers for us this week. One at our home & the other 2 at our beach house. He was very professional, even took extra time to program all of our cars. These are the quietest openers ever, we don't wake up our neighbors now when we arrive home late at night!

Mehdi Siadat


Response:

Lorraine - Thank you for taking the time to review our recent service. We appreciate your kind words Cory and our openers. We strive to reach 100% customer satisfaction. We appreciate your business and will look forward to serving you in the future if needed.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

09/21/2016

Greenbrae, CA

Review:

Our garage door stopped opening and closing automatically. I called Precision Overhead Garage Door Service that sent someone out who tried to charge me $50 just to come out. The man was not able to fix the problem but said putting in new springs and rollers would probably help - for $1800! Then I called Ace Garage Doors who sent someone out the same day to give me a free quote. He knew just what we needed - a new and stronger garage door opener ($420 installed), new rollers installed ($150) and no new springs. He sent his foreman Gene Brown, with 25 years experience. Mr. Brown spent 1.5 hours installing the new opener and rollers, installed two new pads, one inside the garage and one outside with a code, and two new remotes for our cars. He really knew what he was doing. I am so grateful and happy I called Ace Garage Doors Inc.

Beverly Dresden


Response:

Beverly - Thank you for reviewing our recent service call. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We appreciate the opportunity to serve you and appreciate your patience while we refund your service fee.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

09/20/2016

Felton, CA

Review:

Your ad in yellow pages & web site gave me hope.Mike R. represented you very well . He was on time and got to work. Excellent employee. Thank you for a job well done.

Judy Grace


Response:

Judy - Thanks for reviewing our recent visit to your home. We strive for 100% customer satisfaction. We are glad that you had the opportunity to experience Mike. He is a true asset to our organization. We appreciate your business and will look forward to serving you in the future.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/30/2016

Saratoga, CA

Review:

My garage door was out of whack due to a bad service call from another company. Cory came in and did an excellent job of identifying the problem and fixing it for a reasonable service charge. I liked his "personal skills" as a technician and appreciate a job well done.

Gene Carter


Response:

Gene Carter, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Cory.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

08/02/2016

Capitola, CA

Review:

Our older garage door became stuck in the open position on a Saturday night. We called Precision, based on their ranking on a website. Surprisingly, I spoke to someone when I called, and the appointment was set for the next day--Sunday, from 8-12. the technician, Cory Wickstrom, called at 8:00 and was at our house at 9. He explained the problems thoroughly, provided options, and answered all of our questions. He didn't try to scare us into taking the most expensive option. Rather, he went over the pros and cons, and let us make up our mind. We did choose the comprehensive replacement of motor, springs, rollers and bearings. Cory did a great job installing, and working around other work that was going on at the same time. We are extremely pleased with the results. Other than the panel itself, which was fine, we have a brand new door that operates smoothly and quietly. I would wholeheartedly recommend Precision Door Service.

Arthur Sullivan


Response:

Arthur Sullivan, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

07/27/2016

Tracy, CA

Review:

Five star without a doubt. Our service tech Joseph kept us updated as to his expected arrival. Once here his professional and quick assessment assured us his recommendations were correct. We will continue to use this company as our maintenance door company.

Aaron Gonzales


Response:

Aaron - Thank you for your review of our service. We strive to hire only the best technicians in the business. We appreciate your business and will look forward to serving you in the future if the need arises.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

07/17/2016

Novato, CA

Review:

Excellent Service. James W was professional and very friendly. He thoroughly explained what we needed to repair our garage door. It was GREAT getting same day service late on a Sunday!

Mike Mohawk


Response:

Mike - Than you for your review and the kind words. We strive for 100% customer satisfaction at Precision. We are glad that we could assist you in your time of need. We appreciate your bisiness and will look forward to serving you in the future if the need arises.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

07/02/2016

Capitola, CA

Review:

Wow! So I backed out of my garage with the back of my SUV still up. Oops. My garage door was so old anyway, I might have unconsciously rammed it just to get one of those beautiful new ones. I have worked in construction for over 30 years and use to know every contractor around... but no more. So I took to the internet. The first company up was Precision Garage Doors- with a beautiful website and an online build your own garage door spot! Fantastic. Still checked out at least 5 or 6 other companies but knew I was going back to Precision. I bought the most BEAUTIFUL garage door ever!!! I absolutely LOVE it. If I could give it a hundred stars I would! So, I ordered it, and the day after that it was installed. How is THAT for service? I am still in shock over how quick it all went!!! I was honored to have THE BEST installation team possible. David Gonzales, along with Chris Valdez whom David was training, not only showed up when they said they would, they were very professional, cordial, and knew their job!!! Both guys were very pleasant to talk to and though they weren't chewing gum you just knew they could and walk at the same time! It is hard in the construction field to get a job to run that smoothly but they were sailing as they put that spectacular door up! Precision Garage Doors, David Gonzales, and Chris Valez, know that you are loved and oh so appreciated! I don't take anything for granite these days but boy was I ever blessed with this experience! Thank you so much !!! Diane S. in Capitola

Diane Stapes


Response:

Diane Stapes, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

06/12/2016

San Martin, CA

Review:

I called Precision after an Internet search that said they had same day service. The gear box on our garage door opener was broken and needed replacing. I had originally called the company that installed it, but they didn't return my calls, so I was looking for a reliable company to do the repair. I scheduled an appt between 4-8pm the next day. The next day we were visiting relatives, planning to be home by 4:00, when I received a call from the repairman asking if he could come 2 hours early. (It was very difficult to understand his English because of his heavy accent.) I explained that we wouldn't be home until 4:00 but he said he needed to come early so I asked our adult son if he would be able to handle it for us. As we were driving home the repairman called to say it needed more than just a new gear box. Again, it was very difficult to understand him so I asked him to explain it to our son and have him call us. When our son called us back, trying to relay the repairs and price, the costs kept increasing. After a frustrating conversation we decided to just pay the service charge and take our business elsewhere.

Nancy Murphy


Response:

Nancy - Thanks for your honest assessment of your experience with Precision. I apologize that our schedule allowed us to potentially arrive earlier. We do our best to be as efficient as possible and to be in constant communication with our customers. I do hate that the extent of repairs was larger than you expected or budgeted. We do our best to provide long lasting solutions to all of our clients. We hate that we frustrated you so that you went to a competitor. We would love for another opportunity to serve you in the future.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/26/2016

Stanford, CA

Review:

I chose Precision because I had used them successfully in the past. I called late in the afternoon in a panic because the garage door had stuck open!! From the person who took my call to the wonderful young man who came and repaired the door I could not be happier. They were prompt in response, efficient, and an excellent repair had the door fixed promptly. It was incredible that they were able to get a technician out to fix the door at such a late hour. Great company and so appreciated!!!!!

Anne Vosti


Response:

Anne Vosti, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

05/11/2016

Soquel, CA

Review:

Thanks for the great service things work great. Could you please send me an Invoice brake down of my total cost parts, labor etc. Thank you Marc Grossman

Marc Grossman


Response:

Marc Grossman, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. We have emailed you the requested invoice.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

05/05/2016

Capitola, CA

Review:

We usually call Sears who were the original installers of our door but after getting the run around, we called Precision. They were prompt, upfront with the cost, professional, and knowledgeable. Cory and Ahrash had our garage door repaired plus suggested two design improvements to increase longevity which was included in the original quote for just the repair. I highly recommend their services.

John Harris


Response:

John Harris, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

04/19/2016

Petaluma, CA

Review:

My garage door all of a sudden stopped working. James arrived and found the problem immediately. He was cheerful, courteous, and efficient. He changed the worn-out rollers, oiled some parts, and showed me how to operate the door manually. The door now works smoothly and quietly.

Jane Merryman


Response:

Thank you for your business and the review of your experience with Precision Door. James is the best and we appreciate your kind words.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Rollers

Our Average Rating

With 24803 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Alameda (510) 306-7070 20 Reviews
Antioch (925) 219-9421 13 Reviews
Berkeley (510) 423-3939 9 Reviews
Brentwood (925) 392-6066 2 Reviews
Contra Costa (925) 392-6255 55 Reviews
Danville (925) 309-7186 9 Reviews
Dublin (925) 236-2855 7 Reviews
Fremont (510) 279-4218 36 Reviews
Hayward (510) 200-8908 23 Reviews
Lafayette (925) 900-1040 8 Reviews
Livermore (925) 290-7979 30 Reviews
Oakland (510) 858-2929 19 Reviews
Pleasanton (925) 621-8055 12 Reviews
Richmond (510) 619-1144 3 Reviews
San Leandro (510) 398-4200 4 Reviews
San Ramon (925) 558-2200 13 Reviews
Tracy (209) 207-0372 1 Reviews
Walnut Creek (925) 695-1268 12 Reviews

Precision Door Service of East Bay

For this location's local site visit:

This location is owned and operated by:
Pat Prendergast

Precision Door Service of East Bay

20986 Corsair Blvd
Hayward CA, 94545
License: #993539
Franchise Opportunities

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