Precision Garage Door of Knoxville

Has Received 4 Reviews in:

Dandridge

Average Rating: 4.50


Garage Door Repair

10/20/2016

Dandridge, TN

Review:

I was very pleased with the way I was treated on the phone and also by my repair man whose name was James. He was very professional and had a great attitude. I would recommend Precision to anyone. Thank you.

Dallas Crusenberry


Response:

Dallas Crusenberry, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

01/08/2016

Dandridge, TN

Review:

James gave me a call and time to arrive. He was on time to the Second. I found him very friendly, professional and courteous. He inspected my garage door gave an in depth report on parts worn out. He gave me the option to have a full overhaul and all new parts, or fix the broken parts. I chose the full with a 5 year warranty. I had a little sticker shock, but price was not out of line and reasonable. Over all very pleased. I found Precision door on the net. I called 10 am, Heather gave me same day appointment and repair. Thank you James. 5 star rating.

Michael Sledge


Response:

Michael Sledge, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

01/05/2016

Dandridge, TN

Review:

Excellent service! Very quick response. Technician was knowledgeable and very polite. Would highly recommend. Thanks Precision!

Ron Poole


Response:

Ron Poole, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

09/03/2015

Dandridge, TN

Review:

The tech that came out was very helpful and deserves 5 stars, however, I should have asked more questions with the dispatcher who made my appointment time for within a half hour of me calling and the time was later moved to the end of the day due to the tech not able to make that time. I felt rushed into the appointment and I had no idea I already owed $75 for the appointment and additional charges for any work done. Really disappointed I did not know ahead of time.

Lindsay Ranly


Response:

Lindsay Ranly, We are sorry to hear that you were not completely satisfied with your Precision Door experience. At Precision Door Service we strive for 100% customer satisfaction. When we cannot achieve this we evaluate the service experience and use it to learn from. We appreciate your feedback and we hope you will give us another chance to service your door and exceed your expectations. Thank you...

The Precision Team

Service Provided:

Garage Door Repair

Product:

Our Average Rating

With 25751 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

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Precision Door Service of Knoxville

For this location's local site visit:

This location is owned and operated by:
Chuck Gatlin

Precision Door Service of Knoxville

10525 Kingston Pike, Ste C
Knoxville TN, 37922
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