Precision Garage Door of Charleston
Has Received 161 Reviews in:
Summerville
Average Rating: 4.92
Garage Door Opener Repair
Summerville, SC
The service engineer arrived on time and explained what needed to be done. He was polite and did a good job.
Pam Gordon
Response:
Pam Gordon, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Summerville, SC
We chose Precision because of a mailer and they were very professional and did a great job.
Dana Alves
Response:
Norman Alves, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Summerville, SC
Had the pleasure of dealing with Jeremy NG. Found his knowledge reassuring and his attention to detail a great plus. No one wants to spend extra money but this was needed and I will ask for Jeremy in the future and recommend him and Precision to anyone who needs the repair. Mark Bishop
Mark Bishop
Response:
Mark Bishop, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jeremy.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Summerville, SC
Through Angies List I ordered the special garage door tune up and install keypad. James was most professional and had outstanding knowledge of his job. I have to say James goes above and beyond in representing the Precision Door services. Thank you James and Precision.
Frank Dillingham
Response:
Frank Dillingham, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with James.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Summerville, SC
Just found out that we were ripped off. Paid $300 to much for the repair. Do not use this company.
Linda Hawkins
Response:
Thank you for your review of your experience with Precision. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We stand behind everything that we do and are committed to 100% customer satisfaction. We will still honor the lifetime warranty of the products in your home and the $300 was refunded completely.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Summerville, SC
Saw your ad in the yellow pages and because you offered 24 hr service decided to give you a try. Kenny came out and fixed my door in no time. He gave me good advice on replacing the hardware on my doors as they are outdated and will start to fail in the future. Kenny was very knowledgeable and a real gentlemen. I will be using you in the future for my repairs!
Donna Record
Response:
Donna Record, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kenny.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Summerville, SC
Service tech was very kind and price was excellent for weekend service.
Troy Gunnells
Response:
Troy Gunnells, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Summerville, SC
5 Stars! We called at 9:45am today and scheduled the installation between 12-2pm. Justin did an amazing job in under two hours. He was early, professional, and super knowledgeable. He helped us set up our keypad and remotes for the cars. He even had to customize the door opener for our short garage. Fantastic work and I would highly recommend.
Brigid Creeden
Response:
B. Creed, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Summerville, SC
fast service/ excellent work/ pros at the job
Alice Richards
Response:
Alice Richards, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Summerville, SC
Kenny was first class all the way. True professional and I appreciate his help immensely.
Josh Barkey
Response:
Josh Barkey, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kenny.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Summerville, SC
5 star rating! Ken was the technician who provided me with an estimate for new garage doors with openers. I cannot say enough great things about him! He was punctual, personable, knowledgeable, very thorough in explaining everything and answering all of my questions. It was a great experience!! 5 stars!
Lori Crilley-jones
Response:
Lori Crilley-jones, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Ken.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Broken Garage Door Spring Repair
Summerville, SC
Excellent, fast and friendly service.
Micheal Fagan
Response:
Micheal Fagan, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Summerville, SC
Professional installation! Explained well! Very pleased!
Beverly Brockman
Response:
Beverly Brockman, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Summerville, SC
Repairman was extremely knowledgeable came on time and finished repair in reasonable time.
Marvin Yarborough
Response:
Marvin Yarborough, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Summerville, SC
I have used Precision in the past so it was an easy decision to call them recently to have my garage door tuned up and the rollers changed. The service rep arrived on time and completed a thorough tuneup of my door. He even answered a question I had unrelated to the service visit which I appreciated. The work was completed quickly and to my complete satisfaction.
Roy Mcmillian
Response:
Roy Mcmillian, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Summerville, SC
Awesome experience. Jeremy fixed my door quickly and was very professional. Highly recommend them. I had a door but everything else was damaged.
Sherri Johnson
Response:
Sherri Johnson, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Summerville, SC
We had our pulley system break on an old door stranding a car in the garage. Precision came out that morning and helped us remove the car while installing a whole new opener and equipment. Professional and very pleased.
Melissa Moore
Response:
Melissa Moore, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Garage Door Opener Repair
Summerville, SC
Our technician Jeremy was so nice and courteous and told us every thing that we needed to know. Thanks for having such a great person in your employment.
Jimmy Williams
Response:
Jimmy Williams, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jeremy.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Summerville, SC
GREAT REPAIR. UP AND WORKING WITHIN AN HOUR
Paul Ponder
Response:
Paul Ponder, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Summerville, SC
Called Precision because one of the tension springs broke on one of our garage doors. We had double doors with 2 springs per door. The team arrived on time and called ahead before they came. I originally wanted to just replace the springs to prevent future issues. After discussions with Jeremy we decided to replace the 4 springs with 2 x torsion springs, added all new rollers and 2 x new motors. The doors are so much quieter and smoother than before with a simpler spring arrangement and new motors. Installation was quick and the team did a good job explaining operations and general maintenance. Recommending Precision Door for anyone looking at repairing, updating, adding or replacing electric garage door opener system. Lifetime warranty included (except for remote key pad and power surges).
Bob Richards
Response:
Bob Richards, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Summerville, SC
I was really impressed on how fast I was contacted after requesting an appointment online. Frank, our service technician, was on time, very knowledgeable and gave us outstanding service while also giving us tips on properly maintaining our garage door. I would highly recommend this company.
Gary R.
Response:
Gary R., thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Summerville, SC
I chose Precision Door Service from the Yellow pages. Your service was very fast. Your service tech was very good. He knew right away what my problem was. He gave me two price choices. I picked the more expensive one because of the lifetime service that was included. Your man was very good at his job. I would recommend your company to all my friends.
Don Burke
Response:
Don Burke, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Summerville, SC
The techecnican was knowledgeable and courteous. Thanks
Roger Francis
Response:
Roger Francis, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Summerville, SC
Great, polite, knowledgeable,professional tech.
Chip Thower
Response:
Chip Thower, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Summerville, SC
I'm a repeat customer that had a door that began to operate improperly. I called Precision Door and the technician was there less than 2 hours later! He immediately diagnosed the problem, made the repairs, and all I had to pay for was the service call. Everything else was covered under their Lifetime warranty! Great company to do business with.
Ryan Wheat
Response:
Ryan Wheat, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Summerville, SC
Excellent service. Showed up on time and completed the work very efficiently. Would recommend Precision to anyone needing garage door repair or installation.
John Johnson
Response:
John Johnson, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Summerville, SC
Showed up early, looked at the situation and went to work. Will be using again.
George Unsinger
Response:
George Unsinger, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Summerville, SC
I chose your service from the ad in yellow pages because the ad says we can fix it today and because your business is local in Summerville. I give 5 stars for the service provided and 5 stars for the technician who was pleasant, explained what my options were and provided information on a new door in the future. Thank you for your service. Shirley Crowley
Shirley Crowley
Response:
Shirley Crowley, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Summerville, SC
I think your ad is misleading and you still charge a service fee of $65.00 vs a free estimate and free diagnostic. It appears that you are taking advance of the public. I have heard stories from other people that was in my situation and they ended up going with another company. Believe me I was excited that I had a coupon but totally disappointed when I was charged. For every $65.00 that you take how many calls do you get back. Forever forgiving,
Evelyn Falls
Response:
Evelyn Falls, Thank you for responding to our customer satisfaction survey. At Precision Door Service we pride ourselves on excellent customer service with the best parts and warranties in the business. We do charge a very fair service call fee to ensure we can continue to provide our customers with great, timely service. We will review this invoice and make sure we are staying competitive. Thank you again for your business.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Summerville, SC
I appreciated the fast service and the professional technician who came. I would definitely recommend your company to my friends.
Joanne Phillips
Response:
Joanne Phillips, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 103,838 Reviews
For this location's local site visit:
www.garagedoorscharlestonsc.com/
This location is owned and operated by:
Doug Kale
Precision Overhead Garage Door Service of Charleston
7275 Cross County RoadNo. Charleston SC, 29418 License: RBS 51634