Precision Garage Door of Greater Seattle
Has Received 9 Reviews in:
Puyallup
Average Rating: 4.44
Garage Door Repair
Puyallup, WA
Technician was not thorough, tried to upset elements not needed, did not adjust force after replacement parts put in place and blamed unrelated issues for lack of operation after installation. Price was four times original quote with additional work to address ourselves. Never will use again nor will I recommend.
Darbi Krumpos
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Puyallup, WA
Technician was very knowledgeable and prompt. He fixed my garage door and gave me info on how to maintain it.
Virginia Stiles
Response:
Virginia Stiles, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Puyallup, WA
Good service
Jim Jones
Response:
Jim Jones, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Puyallup, WA
Tech called to see if it was OK to come early as he was ahead of schedule, was pleased that he did. He offered two differant fixes and prices with a good explanation of both. Told me what to expect when completed. He was polite but friendly. Both springs and rollers were among the repair.
Karen Haire
Response:
Karen Haire, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Puyallup, WA
Everything was great! Installation was quick and on time. Only problem was some confusion about the cost.
Keith Howard
Response:
Keith Howard, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Puyallup, WA
Hello, I am very unsatisfied with the service I received yesterday. First of all the technician was early, which would be fine if I didn't have to work. I made my appointment for the time of 4 - 6, I received a call from the tech at 2:30 saying that he was available. I told him that I would arrive home a little before 4 and would call him when I got there. When I pulled up to my house the tech was parked in my driveway waiting, I find this quite unprofessional. The diagnosis of the problem with my garage door opener he states is due to "mis-use" because my garage door is "too heavy". That garage door opener has been in working condition for 20 years with no problems, they don't last forever. The door isn't "too heavy" he was just trying to upsell me. I didn't feel that the technician was being truthful in his diagnosis. After further consultations with neighbors with the same door and opener for the same length of time they felt that I was being mis-led also. Because of his diagnosis, which he obtained without even thoroughly looking at the garage door opener my insurance denied the claim to have it fixed. Because of this I am going to pay to have a second opinion with a more reputable company and will in no way recommend your company to any of my family and friends. I tried to give you the opportunity to respond but your email at info@precisiondoor.net kept coming back. Sincerely, Nikki Taylor
Nikki Taylor
Response:
Nikki - Thanks for taking the time to review your experience with Precision. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We also inspect all aspect of the door and opener. Most of the time, a symptom with an opener is typically due to a greater problem with a door. We're sorry that you took this as a move.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Puyallup, WA
Craig (with assistance from Jim) did a very professional job and were very understanding when I got upset with the insurance company and took some of it out on them. They were both very courteous and efficient in their work and I would recommend them to anyone in need of similar services.
Richard Bunn
Response:
Richard Bunn, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Cables
Garage Door Repair
Puyallup, WA
Thank you very much for not only getting me on the schedule today, but the technician called stating he could come earlier. Arrived on time and repaired the door quickly. Thank you so much. I rate my service today 10/10
Laura Krippaehne
Response:
Laura Krippaehne, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Puyallup, WA
Technician, Eric, was on time, pleasant, and efficiently repaired the wall switch.
Joanne Iverson
Response:
Joanne Iverson, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Eric.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Kevin Spratt
Precision Door Service of Greater Seattle
14660 NE North Woodinville Way, Suite 11Woodinville WA, 98072 License: # PRECIDS970KG