Precision Garage Door Umatilla , FL | Garage Doors & Repair

Precision Garage Door of North Central FL

Has Received 1 Review in:

Umatilla

Average Rating: 3.00

Garage Door Opener Install

11/27/2022

Umatilla, FL

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Review:

I'd love to give them a five-star rating but trying to get any semblance of customer service has been tough. I will give this caveat: when the say they will take away everything, they mean it - whether it works or not. They replaced the wall switch for the new garage door opener they installed, which makes sense. What didn't make sense is them carting off my Wi-Fi enabled wall switch. I didn't realize they did it until after closing on Wednesday and of course yesterday was Thanksgiving. Called this morning and got "we throw out whatever is broken" and after I got escalated, I was told 'we already ran the compactor on Wednesday night'. Shucks, bad timing on my part. The entire 2-piece unit was $124 dollars and now all I have is half of a useless unit. Being retired, things like this matter to me.

Robert Santuci

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Our Average Rating