PRECISION GARAGE DOOR SERVICE OF SAN JOSE

Paulino B Mejia, my technician, did a really great job. He called and gave me a notice when he was 25 minutes away. He assessed the job and gave me a couple of options. I went with the one that included a new motor as he said it would make it run even smoother. He replace every part that needed changing. Finished the job in two hours and I can’t be happier with his work. The garage door now opens Very smooth and without the loud noises.

Doug Gardner

Outstanding response and workmanship. Phillip, our technician was very professional and was very thorough.

SAE

I thought your service was good. You contacted me quickly and set up service. You informed me of all that was going on but the price was excruciating. I assumed you would replace the garage door opener with a similar model and didn’t realize it was going to cost over $900. You did not inform me of options for a new garage door opener, instead your put in one that is way more expensive and does things that I don’t think are necessary. So, overall yes your service was good, but I feel like you decided on the model of garage door opener and didn’t give me any options. I would not have picked one that expensive. $3100.00 was very steep.

Martha Dias-linn

My garage door was making noise and not rolling smoothly. The bracket torn apart from the garage door after a week of noisy operations. I was happy to see a well mannered young gentlemen from Precision at my door step as they've promised. My technician, Antonio explained what needed to be done and showed me how to maintain my garage door so that it can operate smoothly for many more years. I had new rollers, drum, bearing plates, etc. He was very professional and appeared to really know what he was doing. I was also able to use the Precision discount coupons for the services. I have used Precision for my garage door many years ago. I highly recommend them because they responded to my needs promptly.

Shirley Chin

Paul was very professional and knowledgeable in solving my garage door problem. He explained all my options clearly and honestly. I was very satisfied and would recommend your company to my friends.

Irene Shapiro

The installer was very good explaining the process. He covered all the items that needed to be replaced and lubricated items that were necessary. I highly recommend him to anyone who needs work done to their garage door. Thanks, Casey

Casey Sullivan

Joel did an amazing job on the spring repair and tension cables. He was very informative and technical. Very nice and helpful attitude. He was here on time and explained the issues and repairs to be done. He patiently helped me to configure my phone for MyQ app. I definitely recommend Precision.

Rajesh Udani

Words cannot fully express my appreciation for the excellent service that I received from Phillip Nguyen with Precision. I was in such a panic when my garage door failed to close properly and felt unsafe in my home. Philip called an hour before my appointment to let me know his timeline and was so kind and professional during his entire visit. He communicated every detail on what repairs were needed, the cost and estimated time the repair would take. The entire experience was 5 star and I will not hesitate to recommend and call them for any future garage door needs. Philip Nguyen is a wonderful representative for Precision!

Susan (Suzee) Hays

Your company just ripped me off , they charge me $ 1010 just to change the spring, bearings and cables… All of this parts cost less than $200.00 in Home Depot or Lowe”s . The work was done in less than an hour, and I was charge $692

Joey Edquid

Hi Mr. Edquid, We like to have happy customers, please feel free to reach out at 510-785-9195 and ask for Freddy if you would like to discuss and see if we can improve on your customer experience in anyway. Thank you! Freddy Cespedes General Manager Precision Garage Door

The Precision Team

My garage door opener had locked up in the closed position. When activated it would just buzz, buck for a second and shutdown. Precision sent a technician who immediately declared I needed a new opener. The ones he could sell me had all kinds of unnecessary bells and whistles (including a camera) and cost approximately $1000. I declined and instead ordered one from Lowe's for $350 installed. Out of curiosity I took down the old opener and saw that the only problem was that the cable connected to the chain had slipped off of its wheel. This could have been put right in approximately 5 minutes. I don't know if this was attempt at thievery or simply incompetence but either way I'm extremely disappointed.

Mike Sexter

I am giving 5 star because of the installer Moises. He has been my installer for several garage door projects and has always been excellent. I would give 4 stars for communication about pending delivery of material and lack of call backs. I may have been using the wrong contact number.

Bob Morgan

James and his helper Antonio did a great job repairing my garage door. They were courteous and polite and very efficient. I have nothing but praise for their work.

Pat Blumenthal

Technician "Paul" diagnosed problem with 30+ year old automatic garage door opener. He explained four options to remedy situation and was specific as to how much each choice would cost. Paul completed the job, reviewed the "how-to's" in one visit. I highly recommend Precsion Door Service for same-day and excellent service. Terri G

Terri Goldberg

Known company with pro technicians.

Ricardo Tajan

Excellent service, very professional and knowledgeble

Miguel Pinillos

I had a really old garage door opener that quit working. Your tech Lorenzo recommended a mid-price replacement model commensurate with my one car garage condo door. He did not try to up-sell me the deluxe models which were more expensive. Lorenzo was courteous, knowledgeable, and a pleasure to work with. A true professional. Bill Seto

Bill Seto

I hadn’t been able to use my garage door in years - problem solved! Prompt and professional service. I would recommend your company to anyone.

Robin Hill

Service satisfactory. Paul was professional and helpful.

Don Shrank

Lorenzo was very respectful & kind! He was quick & explained everything thoroughly. I highly recommend them!

Alejandra Cardenas

Phillip was very helpful in helping me to decide which would be the best devise for me. He was very pleasant to work with.

Carole Johannes

Very pleased with the services performed by Mr. Paul Brinkman.

Alejandro Montoya

Lorenzo called before he showed up gave us the information regarding replacing our garage door opener. He installed the door that day. Cleaned up and left everything in working order. Very pleased with everything. Highly recommend.

Lucette Zanardi

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Patricia Dvorak

Mario is an excellent technician! I’m very impressed with his punctuality , he actually arrived before the promised time . He is very patient in explaining and answering all my questions. Overall , he did an amazing job installing a new garage door opener and replacing the springs that broke . Very happy with the service and will recommend him to friends and family!

Melanie Baldoz

We have a rental unit. When the tenant called and told us that the garage door stooped working, we contacted Precision. They were very responsive in scheduling the service. I was unable to be present, but they assured us that it was no problem as long as the tenant is present. The technician arrived on time, and called me after diagnosing the issue. He is professional and knowledgeable, clearly explaining his findings and recommended services. The work was completed to the satisfaction of the tenant, and the payment was processed smoothly over the phone. I will use them again.

Eugene Ding

Was quoted $280 to replace a center tension spring, when the tech cam out hw wanted double so i told them to leave...

Daniel Artea

Hello Mr. Areta, I'm sorry to hear about your customer experience. We like to have a happy customer so I would love to chat with you and see if we can make this right. We always provide 3 quotes, at different price ranges as options, and we leave the option open to check with other companies if you're not 100% comfortable with the cost. We are not the cheapest company out there, or the most expensive, but we do try and be very professional and stand behind out work. Please feel free to give me a call when you have a chance and I can see if I can help you out with the service fee. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Freddy Cespedes

The technician arrived on time and clearly communicated the repairs and costs.

Mary Townes

On time, excellent product and excellent work

Jim Hughes

Your technician arrived precisely in time promised. he knew immediately how to solve the problem. my garage door is now working properly and I will not hesitaye to recommend your company to everybody I know. Thanks a lot to Ismael who did a good professional job.

Lydia Lombardo

The technician arrived as scheduled, informed me of all that he was doing, repaired what needed to be repaired and all in all did a very professional job.

Tom Desmond