Precision Garage Door of Akron
Has Received 67 Reviews in:
The Portage Lakes Area
Average Rating: 4.79
Install Garage Doors
Streetsboro, OH
Great service, beautiful door and friendly knowledgeable technicians
Anthony Chambers
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Aurora, OH
First of all - great ongoing communication via email and text. Second - the honest service was somewhat unexpected with standard services charges and such in today's small business. But Precision is different- the technician did a safety check, listened to my concerns, shared feedback, and quickly assessed the issue and resolved it. My door is over 25 years old and good as new ... $70 service call. Easy recommendation for anyone needing quality door services. Thank you-
Greg Pollock
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Aurora, OH
The Precision tech, Tyler, was courteous, knowledgeable, efficient, and friendly. I appreciated his advice.
Gail Nickel
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Streetsboro, OH
Used there services before. Always very professional. Needed door replacement and called them. Tyler was excellent. Honest about my bad door. Very professional and a really nice guy. Happy he could help me with the right decision. A very excellent employee!!!!!!
Helen Snyder
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Deerfield, OH
was looking for estimates on repairing my garage door through home advisor in my area. They contacted me immediately that evening. Sent Steven out the next day. He was able to fix everything within an hour. He was very knowledgeable about what needed fixed and did an excellent. Would definitely recommend him.
Doreen Dudgeon
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Aurora, OH
Not happy that my garage door broke in less than one week after installation. Just got my car out in time before the screw came out and the door was mot functional. Called for service and was told no tech was available for 2 days. Advertising is deceiving. Sounds like evening service that does not exist. Called Paul who sold me the $3,700.00 garage doors and he was able to repair it the next day.
Mary Woodworth
Response:
First of all, I would like to thank you for choosing Precision Garage Doors for the opportunity to be your garage door company. We truly appreciate your business in times like these that are unprecedented. The ability to stay staffed is a challenge during these times, and unfortunately that means our technicians availability has suffered. I'm sorry that this incident happened and that we were not available that day to come out to rectify the issue, but I am glad that Paul was able to come out the next day to get your door fully functional and safe. My hope is that you give Precision Garage Door a chance to earn your trust again, and maintain your business.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Mogadore, OH
Got your name in phonebook. your technician was friendly and knowledgeable. Looked at the BBB approval in phonebook and the discount for seniors {which I forgot to mention} Fixed my door so that it will last for a time.
Cherrril Yoho
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Aurora, OH
Efficient service! Excellent product!
Kaybeth Calabria
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Streetsboro, OH
Great company to work with. Love my new door.
Wendy Petersen
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Garrettsville, OH
Representative was very professional, very polite and called ahead of arrival and showed up on time. As a senior citizen that is very important to me. Presented a very detailed quote to me.
Rodger Pettit
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Aurora, OH
The cam charged $819 for garage door spring replacement. Then I spoke with others and got to know he looted me. It should.not cost more than 300 is what I got to know.
Sanjeeth Sambangi
Response:
Mr. Sambangi, First, I would like to thank you for the opportunity to service your garage door. We appreciate your business. Unfortunately, the type of spring system you had left us no choice but to replace all operational parts of the spring system. You originally had a Torquemaster system, which is designed and manufactured by Wayne Dalton (now known as Nation Serve), and we have always replaced the entire spring system for a couple of reasons. First, the replacement parts available for the Torquemaster are only available through Wayne Dalton and do not come with any warranty through the manufacturer, and usually only come with a 30 day warranty on the labor, depending on who installs the parts. Second, we install torsion spring systems with a Lifetime Warranty on all of the parts installed PLUS the labor. That warranty stays with the current door, and all future doors, for as long as you live in the home. We use parts that are designed to Precision Door specifications for serviceability and longevity so that we are not charging our customer every time we are called out. We train our technicians so that there is total transparency when dealing with a Torquemaster system, and to give the customer all of the options that are available to them to fix their problem, even if it isn't through Precision Door. I talked to Craig about this, and he assured me that he did vocalize an option that it could be repaired by another company for right around $300.00. Every one of my technicians have been trained to say the exact same thing. I'm sorry for any confusion that may have occurred during the service appointment that led to the need to submit your review, but our intent is to provide the best service PERIOD. Obviously we fell short, and for that I apologize.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Mogadore, OH
Not sure who the young was who installed our garage door today 6/10 but he was great explained about how to take care of door. Told us the life time warranty on door. Husband stayed out watching n asking question n was polite in answering him. Would recommend your business to all who ask about the door. Thank you so much. Patricia n Ron Evans.
Ronald Evans
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Mogadore, OH
Max, the technician, arrived exactly as scheduled. He was friendly, courteous and respectful. He did the work efficiently and skillfully. I was very pleased with the professionalism of Max and your office staff.
Donald Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Aurora, OH
I was not present but my mom said the installer was polite. The house is white, but Precision installed a grey door. Why didn't Precision call to let us know the door was not going to match the color of the house?
Marylou Keglovic
Response:
Marylou – Thank you for taking the time to review our recent service at your home. We appreciate the kind words you’ve shared regarding our installer, Josh. He’s a tremendous asset on our team. We certainly aim to have fully satisfied customers and we regret if we may have missed our mark. We have since left you a message in an effort to connect with you and address your concerns. Please feel free to return our call on the number we provided. We appreciate your business and look hope to hear from you soon.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Mogadore, OH
I had garage door repaired and also bought new garage door servey is just on repair
Karen Kline
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Windham, OH
Josh came and gave me a great review of services needed. He was on time and open and honest with me about what needs to be done. Definitely will recommend him to anyone that asks.
Jennifer L.
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Mogadore, OH
Precision's technician was very professional, efficient and did an excellent job of installing our door. We have already recommended Precision to our neighbor.
Don Cooper
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Aurora, OH
The Service Technician, Max, was on time, very courteous and very capable. The problems were quickly diagnosed and repaired. Very budget friendly!
Peter Scocos
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
Aurora, OH
Professional Punctual A pleasure to do business FIVE STAR
Kent Maas
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Aurora, OH
John was nice guy. Did a maintenance check and he fixed some of minor issues. I appreciate this company. They are super responsive and efficient.
Bob Sustar
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Aurora, OH
Joshua was very professional and efficient. Very pleased with the service. The garage opener itself looks and operates quietly and effectively. Thank you.
Marilyn Schneider
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Streetsboro, OH
he did a great job. showing how all works and showing us how to use our the door. very professional
Dean Hido
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Rootstown, OH
Professional technician, on time, quick, clean, polite, outstanding workmanship.
Melvin Mcdaniels
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Streetsboro, OH
Best thing I ever did, any issues with my garage door since I started it has been no charge Thank you
Regis Faivre
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
Streetsboro, OH
Thanks to Josh for a job well done!! Explained the advantages and workings to me along the installation process!!
Donna O'brien
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Aurora, OH
I did an internet search, I recall doing business in the past years ago, anyway, Aurelio Santucci did a great job. I have over 45 years of maintenance experience so I recognized his thought process, his experience was obvious by performing his approach and steps to repair, I agreed with not only replacing the broken spring and added a second spring, replacing the roller, shaft bearings, cables, and the final adjustment of chain tension. Tom Pituch
Tom Pituch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Mogadore, OH
great service the tech did a outstanding job.
Edward Bolger
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Aurora, OH
Really professional installer and knew his work well. The installation went without hiccups and the technician (Aurelio) is great at communicating about progress and making sure the installation was going as planned and to my satisfaction. The old rotten wood door was removed cleanly and with no damage to the garage or litter lying around. The new door was installed with no issues and cleanup was practically flawless. I did have to pick up a few electrical line holders (the little fanged things that hold the electrical wire on the ceiling). I was warned to take a second look which was helpful since it brought my attention to a few of these small items that flew off into the corner of the garage. There was absolutely no trace of the debris or old door when the installation was complete. The opener and remotes were explained to me and everything was really smooth.
Aurora Resident
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Streetsboro, OH
Mr. Aurelio Santucci job performance was excellent. He was on time - calling ahead giving the time he would arrive. Mr. Santuccie explained all aspects of the new garage door opener including the wall control, 2 remotes, and wireless key pad. He took the old open and left the area clean. Last year we used Precision Door Service for a tune up but the unit died after years. The new one operate great and is silent. Like all the features it has.
Steve Oleary
Response:
Steve Oleary, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Aurelio and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Rootstown, OH
OUR TECH WAS RIGHT ON TIME AND DID A GREAT JOB!
Rick Atkins
Response:
Rick Atkins, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Opener
With 108,268 Reviews
For this location's local site visit:
This location is owned and operated by:
Steve Freitas
Precision Door Service of Akron
1197 George Washington BlvdAkron OH, 44312
