PRECISION GARAGE DOOR SERVICE OF JACKSONVILLE

I was very happy with the technicians work and knowledge of the building code requirements. He was efficient and the quality was top notch. He didn't try to up sell or scare me into buying something I didn't need. I will definitely use Precision Garage Door again for all of my garage door needs.

Bruce Tappmeyer

Thank you for being there for us when we needed you. Cameron did a great job with diagnosing and replacing our broken spring as well as other worn out parts. Your company has always been there for us promptly and have first rate technicians. Cameron was outstanding.

Robert Musselwhite

Very efficient came on time and fixed the issue quickly.

Zahid Ahsan

Chad was prompt, efficient, honest, and friendly.

J. Stuart

What a great company! There are not many companies today that provide quality services through employees that are in every aspect of term, “professionals”. Professionals in advising on product, quality of installation and standing behind their product and service afterward. I had my original 16ft wooden garage door from 1980 finally replaced in Feb 2024. I did not want to provide any immediate reviews until I had enough time to evaluate the new door, opener and all the new features that came with it. Besides, how can anyone give an honest review on anything the day after the work is done. I have to say, I am impressed and pleased with the quality of the product and the service provided by the folks at Precision Door serving the Mandarin area of Jacksonville. I had a HAAS metal insulated door with a new Genie belt driven opener installed. One of the objectives was to have a door that would offer sound suppression, not sound like a tin can and double metal skin door with polyurethane insulation to suppress most of the radiant heat through the metal door. Door had to have panels the provided weather tight tongue and grove seams between panels along with a quiet opening and closing action. After multiple visits and quotes from various door providers, the Precision Door folks were able to provide what I needed. HAAS was the door of my choice. It is a popular door up north, had to be ordered. When Mark came out to look at what I had, we were able to decide what door would be best to meet my desires and still meet the current Florida building code for hurricane ratings. Although, I still had a perfectly fine chain driven Overhead door opener with dual lock frequencies that was 44 years old, Mark recommended it get replaced with a Genie opener with belt drive and WiFi connectivity. It would meet the current safety requirements. It took a few weeks to get the door from HAAS, but on the day it was received at Precision, Michele, the scheduler, gave me a call and worked with me to get the install scheduled based on my availability. On the day of installation, a three-man crew showed up with the door and all the material they needed to remove my 44-year-old wooden door and bring the door up to the current building code. Dan, Jerimiah and another team member (sorry I cannot remember the name) are employees of Precision and not third-party subcontractors the job got handed off to. These guys were true ambassadors of the company they worked for and it really came through. I asked if I could watch them work. It was like watching a pit crew at a NASCAR race or a great UF Gator football team. Each person took a different position and assignment. All three dismantled and removed the old door and opener to get it out of the way. Then, one was unboxing and laying out all the bit piece parts and hardware required for the door installation as well as preassembling some of the parts for both the door and opener. The other two were preparing the door frame and rail system and torsion springs. Everything had its place and there was never a situation where things were scattered and in the way. Thus, allowing the crew to work safely and efficiently. After finishing, the area was cleaned and left cleaner than they found it. All the controls were demonstrated and I was instructed on how to program vehicle openers and WiFi. All seemed straight forward until I had problem with programming the vehicles and realized I need to be able to push the button on the opener. Due to a mobility issue, I was unable to reach the control panel on the opener. That is when I called Precision and asked for some help. No questions asked, they immediately sent Michael by who helped me get both our vehicles and WiFi connectivity resolved. Now door opens, closes or can be checked by the control button, remote code panel, cell phone app and/or WiFi even with Alexa voice command. All is secured with either lock-out buttons or codes being required for activation to open. I love the new technology and yet I can still open and close the door the old fashion way. After calling yesterday afternoon, this morning Chad came by to take care of a minor issue of a trim seal board on the exterior beginning to pull away. There were a few brad nails pulling through the trim causing it to loosen. Although a problem I could of fixed myself with a few finish nails or trim screws, I thought I would have Precision take care of it under their warranty. No problem. Chad was very polite and accommodating and took care of it. Very nice and pleasant young man. Thanks Precision, job well done by people who care about how your company is portrayed. Kudo’s to all. Success is not by one, but that of the many that make up the team. Jim Hughes, Mandarin

Jim Hughes

We have had Precision Garage Door Service to our home twice now for repairs. The installers/techs are polite, professional, knowledgeable, and efficient. Precision is a customer oriented business that is quick to respond and gets the job done right the first time.

Tena Grisham

Tim and Dustin are absolutely the most professional master technicians in their field. My garage door went from old and creaky to new and silent, operating better than ever before. We are truly grateful for the high level of workmanship and for kindly helping understand the issues that needed immediate attention. 6 stars if possible!!!!!!

Jose & Jennifer Batista

Kyle was an outstanding professional young man. I was more than happy with his service. Thank you very much.

Gene Johnson

We have done business with Precision Garage Door in the past in replacing our garage doors and have been happy with the service so we contacted them for maintenance work that was needed to be done and they came out the same day. The work was done by a professional and very courteous technician in a timely matter.

Janice Bogle

The young man was really awesome! He changed out my keypad and was on time, courteous and very efficient ! Will call Precision for all my garage door needs in the future. Thank you Great service!

Wendy Larkin

Due to a power surge my sensors got fried. Precision was referred to me by a neighbor, so I called and they were out that afternoon. The tech, Wesley, was very knowledgeable and after reviewing the options, and considering the age of my current opener, I decided to replace it. I thought I would need to schedule another appointment but it was done that same afternoon! The new Genie is so quiet and smooth! It was a good decision and the install went without a hitch. I highly recommend Precision and Wesley.

Pat Caruso

Great customer service. Awesome service.

Garret Kelly

Great job fixing the issue and replacing parts. Timely and professional.

Robert

I had an incredible experience with Precision and my Tech, Nate Lewis. Nate came out and throughly explained the issues I had with my 22 year old garage door opener and the other parts that were no longer working. He prepared an itemized list of what was needed to repair everything and the total cost. I asked him how long it would be until I could get it repaired and operational and I was completely surprised when he told me he had the parts on his truck and could get it done in 2- 3 hours. I was totally impressed with the entire process and would highly recommend Nate Lewis to anyone!

Denzel Smith

They arrived on time and recommended the services that I needed to complete on my garage door. I have used them many times before on different homes of mine and I’ve never been more happy. Great company!

Raquel Hyatt

Have had issues with my Liftmaster opening on its own. Nate was sent out and proved to be knowledgeable, thorough, and affable - probably the best experience I've had with a service technician of any sort. Outstanding!

Joseph Conlon

my experience was well above what i was expecting. The technician named Nate was very informative and helpful with his inspection of my existing door. He went over everything that he said needed replacing and even answered my questions on things i asked about replacing. All in all I was very well pleased with the work that was done and I would absolutely recommend Precision Garage Door to anyone needing repairs or just purchasing a new one. Your technician Nate is very well versed in the product and makes sure you are pleased before he leaves. He replajobced everything but the door and the dood rails. Super job done by Nate

Jimmy Hale

The installation was seamless. The installer was respectful and shared all information required. I'm having some difficulty discerning WiFi setup however will call customer service to determine which buttons to select for completion. Overall satisfied.

Stephanie Napier

Beautiful new door expertly installed by Dan. Thank you so much!

Sherri Mikell

Dalton called to see if he can come earlier than scheduled. He was very informative and gave me various options for the needed repair. Very professional, knowledgeable, and clean. He completed the job in the time frame promised. A bit pricey but I was very happy with the service. Would definitely recommend to my family and friends.

George Haddad

This company is wonderful. Woke up to not being able to open my garage. Spring had snapped last night (was not aware). Called and they had someone out to my home within 2 hours. The technician was absolutely a delight. Told me everything he was doing and what had happened to my spring. He had replaced everything that needed to be replaced within a hour. Would recommend to anyone that is in need of a garage repair.

Desiree Liberacki

Called Precision Door regarding my garage door issues. Kalen & Hoyle came to save the day! The communication, experience and work ethic truly showed! 5 star work done by some 5 star employees! Much appreciated and THANK YOU for taking care of my garage door issues. KJM

Kurt Meyer

Very pleased with the service. Door is topnotch material and Jeremiah was professional and explained everything about the installation in a friendly manner. Would definitely recommend.

Van Fiser

Michael, a knowledgeable and courteous professional, came to help with the misaligned sensor and replacement of a keypad.

Li-Wen Ko

We have your firm in the past, we very impressed with your service and professionalism.

James Benton

Chad was great. New spring, cables and rollers were installed.

James Gass

Same day service after making a call to schedule a garage door repair. Michael (technician) was professional, yet very personable, establishing a great rapport. He was very knowledgeable, quickly diagnosing the problem and making the repair. The excellent reputation for Precision Door Service was definitely evident today, and well deserved.

Lou Turecky

Wes was outstanding all around

Chris & Erin Roman

Jeff was super helpful He replaced what was broken and gave us proper information to upkeep it for future use

Chris Bricker

Our garage door opener was working only intermittently. I made 1 phone call. It was to Precision Garage Door. They not only came out the same day, but they replaced the entire unit (old unit was 16 years old), The technician was excellent, thorough and polite.

Ron Galy