PRECISION GARAGE DOOR SERVICE OF JACKSONVILLE

Pin pad. Chad was amazing and represented your company in a professional manner. I would like to follow up on some of the recommendations.

Tabitha Howard

On time, great service, the technician gave good maintenance advice after a safety check and Precision honored a product warranty. I was very pleased.

Bill Weldon

Professional and fast! Highly recommend!

Angeli Rodriguez

I felt as if I was being overpriced for the service. Other garage repair companies gave quotes half the price I was billed. Needed door fixed, but definitely did not feel the price was fair.

Kevin Neal

Once again, quality service and quality installer... This is the second time I've used you guys and quality each time...

Tom Watt

Wes was terrific. On time and the complete professional.

Thomas Kimble

The tech was very helpful and accommodating, told him I’ve told there was no charge for the visit and he proceeded to change the control minus the service call . It’s my second experience with this tech and he’s honest and skillful !!

LUIS rodriguez

We've had three interactions with Precision Garage Door of Jacksonville. All three have exceeded our expectations. Their techs are prompt, courteous, and professional. The service is always top notch with the tech likely to do more than expected. Should we need garage door service in the future, they can be sure we will call them.

Glenn Marble

Doing business with Precision Garage Doors was a pleasure. Very knowledgeable and courteous staff. That is why I called them back for service. Highly recommend them.

Bob Hundevadt

Very professional and personable. Excellent representative for your Company. Thanks!

William Smith

I am very happy and satisfied with the service provided by Mr Nate Lewis. He is not only courteous and polite; he is also very professional and knowledgeable in troubleshooting the problem with my garage door. Excellent technician, highly recommended.

Maria Dedios

They responded within a few hours of my call. Repaired the door and cleaned up. Did a good job. I would certainly recommend.

James P

The technician Dalton was very professional and nice in which he explained thoroughly the problem that I was having with my door and that he was able to resolve the matter. Dalton is a very knowledgeable person and knows what he’s talking about, and for that I am very grateful to encounter such a wonderful person.

Tywan Hood

Exceptional service. Tim, the technician, was polite, professional, and helpful in answering all my questions. He arrived the same day I called, bringing all the materials needed to do the job. Without pressuring me to add extra options to the spring repair, he showed me other issues with my old system that would require more work soon, allowing me to avoid another service call in the near future. Tim thoroughly cleaned up after his work and hauled away all the old parts and materials. Thanks for a great job!

Gene Madding

Today Precision Garage Door responded to my call about my garage keypad not working.. They honored their warranty and replaced the keypad. Everything is now working. My experience with Precision has always been great Thank you very much Precision Garage Door.

Penny Sanders

Great install very good job neat and clean very nice young mani will recommend your company

Bill Simpson

Needed a new garage door and motor. Friends spoke highly of you so called. Mark came to the house and guided me thru the options working within my budget. Dan and Aidan came today to install, they are friendly, professional and very hard workers. They did an excellent job, the new system looks and works great! They left my garage very clean and answered my questions with patience. Couldn’t be more pleased. Thank you

Lynn Gilmour

I would like to take this moment to compliment Mark and Chance for their professionalism, they did a very good job in the estimate and installation of my brand new garage door in which I am so grateful and happy to have.Thank you again so much Precision Garage Door company.

Michael Hill

I have used Precision Garage Door Service a few times and they have always been top notch. Chad installed a new garage door opener for me, helped me change my password on the new exterior keypad, and programmed the new opener in my car. The entire experience took not even 2 hours and I now have the quietest garage door opener in the universe! This company is always on time, efficient, and very professional!

Lisa

Best in the business.....great response....perfect repair....

JAMES BABCOCK

Woke to find that we could not open our garage door either electronically or manually. Both of our cars were stuck inside. We called Precision and they had a repairman, Cameron, at our door within 30 minutes. Cameron was personable and showed me what the problems were and what needed to be done to fix them. I would not hesitate to call Precision again if the need arises,

Ernie Speed

What a positive experience I has with Precision today, called around 9:35, technician arrived around 10:15???, finished around 12/45. Dalton was a very professional, positive and polite person, we talked about what I wanted, he went over what he suggested, never tried to oversell items I did not need, answered all my questions without talking down to me or overselling, I liked that he was very positive when I asked about the company, it’s nice to see how a company trains their employees to respect and inform their customers. I am 100% satisfied with my service today, Thank you for being available on such short notice

Joan Niewold

Very prompt service!!! Hayden was outstanding!!! Very knowledgeable, professional, and thorough. I greatly appreciated the extent of trouble shooting he did to identify and address the issue so I no longer had any concerns. His work made the door operate as if it were brand new—much quieter with a great, smooth glide. You folks are outstanding in your knowledge and service! Thank you so very much!!!!

Denise Cortese

I chose Precision for a new garage door because I thought they would back the products they sold. Not True! My garage door was under a 15 year paint warranty. I had the door installed six years ago; however, the door's paint is now fading in areas and the door is rusting. I was also told it was a hurricane door. Believing that Precision would guarantee the door, I contacted them, but I was told that the warranty was held by a company called Ammar, and that it would be difficult to have Ammar repair the door. I contacted Ammar and was told that the door's rust would have to cause holes before they were going to do anything. I then contacted Precision again, and again I was told they just install the doors; they are not responsible for defects. The hurricane door??? Two inspections says it is not! I requested Precision to send me a letter stating they put in a hurricane proof door, and they agreed. There has been NO letter to support what I paid for. Precision's story has changed now that I need them to follow through on what I was originally told by them when they were selling me the door.

Maureen Mccullough

Maureen, Thank you for your feedback. I truly do apologize that Amarr is not covering this under warranty. Unfortunately, they have guidelines that we have to follow and always try to be fully transparent with customers when purchasing a door what warranties are through us and what warranties are through the manufacturer. All new doors we install meet or exceed the local building code requirements. The door we installed is hurricane rated to 130 MPH. This door was permitted and approved by the City of Atlantic Beach. Please double check your spam folder for an email sent from mabraham@precisiondoorfl.com as our records show we sent it on 5/24/24 at 3:32pm. Again, I am truly sorry about the experience you are going through and wish there was more in our control.

The Precision Team

Same day response. On time and completed work. Chad is a hard working courteous young man.

Donna Smith

Great job. Installers were courteous and professional. I would recommend!

Dale Dubberly

This is the second time I have used Precision Garage Door Service and I am very pleased with their service. Today, Nate was very methodical in his troubleshooting and I believe he diagnosed the problem correctly and made the appropriate repairs.

Allen Ness

Great service! Friendly technicians!

Benjamin Allianic

The services were very prompt, professional, and courteous.

Doris Rutledge

A great new garage opener and repair by Tim. We appreciated the time he took with us to explain the repairs needed and even set up or car to the new electronics. Thank you Tim.

Thomas Kotheimer