Precision Garage Door of Simi Valley

Has Received 4 Reviews in:

Valencia

Average Rating: 5.00


Broken Garage Door Spring Repair

06/02/2016

Valencia, CA

Review:

Quick and knowledgeable service. Price is on the high side.

Carl Porter


Response:

Carl Porter, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

05/21/2016

Valencia, CA

Review:

Insurance recommended to me! A local tech, nice, pleasant, friendly Took care of the problem so easy. He seems knowledgeable about the service they provide! Strongly recommend for sure 5 stars!!!

Myrna Gray


Response:

Myrna Gray, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

04/27/2016

Valencia, CA

Review:

I got screwed by your company. The technician (Trevor Jones) arrived at 5:40 pm. I was promised that the tech will arrived between 1 & 4 pm. The quotation for the fix was too much for me. I asked for a lower cost material and he said he doesn't have it and cannot get today and only have 15 more minutes to work. He forced me to pay the $29.95 service fee.

Luz Rivera


Response:

Thank you for your review of your experience with Precision. I apologize that our technician was running late. Our techs are required to inspect the entire door system for problems. I hate that the quality of our parts was more than you wanted to spend. We pride ourselves on providing long term solutions to our clients. We typically don't carry cheap quality parts. Thank you for your patience while we refunded your service fee. We appreciate your business.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

08/30/2015

Valencia, CA

Review:

Started out fine. Tec. called and said he was running late. Than called and asked if he could come on Monday because he had to pick his Daughter up. I told him this would be OK. He thanked me and said he would waive the service call fee for my being understanding to his problem. Sunday morning at 0800 I get a call from my renter that the Garage door Tec. was there and needed to talk to me. It was a different Tec. than the one I talked to on Friday. He said the call center people must of messed it up and next time I shouldn't call that # He gave me a $800 est. I told him I needed to get two more est. because that sounded high to me. The next garage door guy quoted me $165. Just to be sure I called a third contractor his quote was $250. Are you guys a rip off a contractor or maybe the other guys don't know what there doing. I don't know. I'm going to tell this story to the BBB and the local TV station consumer advocate, maybe they can make sense of it. Ken Plumb

Ken Plumb 661 904 6426


Response:

Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. We not only provide our customers with the highest quality parts, but we also have the best warranties in the business. We will review this estimate and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Our Average Rating

With 27656 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

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Precision Overhead Garage Door Service

For this location's local site visit:

This location is owned and operated by:
Chuck White

Precision Overhead Garage Door Service

Simi Valley
Area CA, 93062
License: 993555
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