Precision Garage Door of Simi Valley
Has Received 66 Reviews in:
Simi Valley
Average Rating: 4.73
Garage Door Repair
Simi Valley, CA
Evan did a great job and understanding that the original instal was lag bolt in the drywall was not acceptable.he did a great job recognizing it fixing the door tract and making it right. Thanks for helping me out in these hard times. Thanks
Bill Luna
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Simi Valley, CA
Fast, excellent service by a Evan. The repair he provided was exactly what I needed and on a scale of 10, I would give Evan a 20. Thank you so much for sending such an outstanding technician !
Richard
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Simi Valley, CA
Both gentlemen were polite, informative, and did a great job for us. We love our new garage doors. Thank you!
Tim Geisbauer
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Simi Valley, CA
Thank you. Technician Eric Padilla showed up at time arranged and proceeded to do the work we agreed to and explained the cost based on the work needed to be done. Work was completed quite quickly and to an excellent standard.
Bill Spruill
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Simi Valley, CA
Jason did a fantastic job repairing our door. We had a rare repair and Jason went out of his way to get our door back in working order.
Duane Fornof
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Simi Valley, CA
Courtesy plus,prompt service,communication great , service best, problem cured
Fred Klein
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Simi Valley, CA
Great job fast and on time a bit pricey but quality is spot on.. I would recommend them for your repair.. Ernest
Ernest Swayney
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Simi Valley, CA
I liked that you would be here in a short period of time. The technician was sooooooooo nice, he explained everything to me and was a pleasure to have him do the work. He represents your Company very well!!!!!!!!!
Sharon Harman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Simi Valley, CA
I used your company before.
Frank Tessel
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Simi Valley, CA
Russ T. Went above and beyond for me. I really appreciated his kindness and efficiency. Thank you very much for your help Russ. Annette Duncan
Annette Duncan
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Simi Valley, CA
Russ Trumpy and his trainee did an excellent job. Russ is a very good trainer. New springs and rollers.
Jim Glavey
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Simi Valley, CA
Victor is THE Precision Guy. While I am sure all the techs are great, Victor is our Go To guy!!!! He is very professional, personable and kind with great advice and loaded with experience! Any questions-Ask Victor!!!
Lori Pond
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Simi Valley, CA
Victor was very friendly and professional . 5 stars !!!
Victoria Ricci
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Simi Valley, CA
We were very impressed with this company. Victor, the technician called twice to advise us when he was coming. He was very personable and honest. We would definitely use Precision again and recommend them to family and friends.
Helene V
Response:
Helene V, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Victor and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Simi Valley, CA
did not receive copy of invoice yet its been a week
Robert Aiani
Response:
Robert Aiani, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. We apologize for the delay in the receipt of your invoice. We will look into this right away.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Simi Valley, CA
They fixed the garage door over the holidays. One of the only companies open during such a busy week with family visiting. Our technician Victor was extremely professional and called us and updated when he would be expected. Once at the house he was very friendly and repaired the garage in less than an hour. This is the type of service expected and provided by our technician.
Ritchie Lew
Response:
Ritchie Lew, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Simi Valley, CA
Quick response, clearly explained. Done good job
Vinh Nguyen
Response:
Vinh Nguyen thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Simi Valley, CA
Victor Jimenez gave 5 star service in repairing my garage door today. He called me 20 minutes before arriving within an hour of me making the appointment for repair by phone. He was very professional and fun to chat with as he focused on repairing my garage door. If I have a problem in the future, I will request Victor. Great to do business with this Simi Valley Company.
Floyd Martin
Response:
Floyd Martin, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Victor.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Simi Valley, CA
Door was not repaired--Tech said it needed different springs. Springs were installed last year by another company and have been working fine. The company was called back and said they were fine. Left many messages to speak to a supervisor or manager and was NEVER called back! The last girl said the manager was driving back and was definitely given the message; other messages were left beforehand. Rafael from billing called twice and repeatedly said I did not call for the door to be fixed and that I paid for the work done. Ridiculous--$200 for a door that was left in the same broken condition as when he came. The other company repaired the problem tightening everything and performed cleaning and lubricating which is suppose to be included in Option 1.
Sandra Blank
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Simi Valley, CA
local company picked out of internet service rates a 5 star rating we thought the price was a little high
Steve Thomson
Response:
Steve Thomson, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Simi Valley, CA
They came during the window quoted, they did a great job, cleaned up, very pleasant. Great experience
Dwight Odland
Response:
Dwight Odland, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Simi Valley, CA
When I called I explained what I needed, a two button remote for a gate and a garage door. When the service man showed up he said he could not do that but still wanted $ 29.99 for showing up. Maybe your sales person could actually listen to what I was saying. I am very disappointed
Matt Wong
Response:
Matt - Thank you for reviewing our recent service. We regret that we didn't have acess to your gate. We hate that your HOA will not grant us access to serve you and that they require us to conduct any reprogramming through them. We'd be happy to serve you if we could.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Simi Valley, CA
Thank you for sending Victor. He was professional, respectful, prompt and did a great job.
Lee Shapiro
Response:
Lee Shapiro, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Victor and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Simi Valley, CA
Victor just came out to give us an estimate and we were highly impressed. He was courteous and explained everything that needs to be done. We are still in the decision-making process but Precision is at the top of our list. Great experience thus far!
Kat M
Response:
Kat M, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Victor.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Simi Valley, CA
Russ came out the same day I called for service and had my garage door fixed within 30 minutes! Very impressed with Precision Garage Door! I will always use them for all of my garage door needs in the future!
Tamie Holder
Response:
Tamie Holder, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Simi Valley, CA
Wanted to support Simi Valley business. Victor was great to work with.
Rick Corradini
Response:
Rick Corradini, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Victor.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Simi Valley, CA
5 star rating!! Doors are beautiful and the garage door opener is amazing. You can not even hear the door go up or down. The two men that installed it were awesome.. Your company is lucky to have such professional people working for them. I would highly recommend your company to my friends and family.
Scott Safford
Response:
Scott Safford, Thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Simi Valley, CA
Mike is an absolute down to earth honest person. He installed my garage door spring three years ago. Mike did a service call today, and told us the spring is just as it should be. Thank you again for your honesty and great service. Sincerely, Dave and Randee Caudillo
David Caudillo
Response:
David Caudillo, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mike.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Simi Valley, CA
Great service! My technician arrived within the window we had agreed on and even called to let me know where he was beforehand. Very professional.
Tracy M
Response:
Tracy M, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Repair
Simi Valley, CA
I called to schedule an appointment. My garage door was derailed because my daughter ran into it. The damage was minimal. They were able to come the same day even though the situation was not an emergency. The technician was there for approximately 50 minutes if that. No parts were replaced. The charge was $275 for a job that took less than an hour. $275 for labor only. Even if they charged by the hour, $275 an hour?? That cost is outrageous! I called to complain and after actually having an argument with the customer service employee on the phone (what ever happened to listening to the customer?), the company begrudgingly gave me a $50 refund. Now I paid $225 for a job done in less than an hour with no parts replaced. Overcharged still!
Lulu Means
Response:
Lulu - Thanks for your honest opinion of your experience. We do provide free repair estimates before beginning any work and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. Our records also indicate that the technician was onsite for nearly 2 hours.
The Precision Team
Service Provided:
Garage Door Repair
Product:
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Chuck White
Precision Overhead Garage Door Service
Simi ValleyArea CA, 93062 License: 993555