Precision Garage Door of San Jose
Has Received 284 Reviews in:
San Jose
Average Rating: 4.71
Garage Door Opener Install
San Jose, CA
Hi We requested your services yesterday and your technicians arrived as scheduled. The solution to our garage door problem was not what we anticipated; but long term wise, their recommendations will be better for us. The technicians worked tirelessly and compledted the tasks in a very timely manner. My wife and I are quite satisfied with their services. I'm having a problem listing the invoice pages on my printer. Will you please mail us copies of the invoice. Thank you. Glenn Kozumi
Glen & ida Kozumi
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
San Jose, CA
I was in need of having my investment property's garage doos spring repaired. Because I often seek Diamond Certified contractors to do the work, namely because of their reliability and quality of work. However, this time when the repair was near completion, the garage door was not entirely working properly, I called OHPDS and informed them to come back to determine what the issue was. They responded that afternoon and adjustments and corrected the problem, only took the technician no more than 20 minutes. correction well done. I'm very happy with the response and work. VHC
Victor Chin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
San Jose, CA
Pablo called well in advance of arrival and was on time. Determined issue very quickly and explained options. I will be purchasing a new door and motor, but he temporarily fixed the extant system to hold me over until the new system can be installed. He was courteous, knowledgeable, and efficient.
Will Dawes
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
San Jose, CA
The technician was pushy with an attitude and got the scare tactic that my garage door was going to fail if I didn't do an overhaul he suggested, all I wanted was to replace the springs!
Javier Rojas
Response:
Hi Mr. Rojas, We appreciate you reaching out to us. We're sorry to hear about your customer experience. If you'd like to discuss please feel free to give us a call as we like to have happy customers. 510-785-9195. Ask for Freddy. Thank you! Freddy Cespedes General Manager Precision Garage Door
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
San Jose, CA
My compliments to Precision Garage Door Service and their wonderful technician Joel. He called when he was on his way and got to my address on time. His work was excellent, very neat and organized. He knew what he was doing. Also, I would like to compliment the customer service techs that answered my call, questions and setting up my appointment. Very professional and pleasant to speak with. I am pleased to recommend Precision Garage Door Service.
Dave Lavezzo
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
San Jose, CA
Paulino B Mejia, my technician, did a really great job. He called and gave me a notice when he was 25 minutes away. He assessed the job and gave me a couple of options. I went with the one that included a new motor as he said it would make it run even smoother. He replace every part that needed changing. Finished the job in two hours and I can’t be happier with his work. The garage door now opens Very smooth and without the loud noises.
Doug Gardner
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
San Jose, CA
I thought your service was good. You contacted me quickly and set up service. You informed me of all that was going on but the price was excruciating. I assumed you would replace the garage door opener with a similar model and didn’t realize it was going to cost over $900. You did not inform me of options for a new garage door opener, instead your put in one that is way more expensive and does things that I don’t think are necessary. So, overall yes your service was good, but I feel like you decided on the model of garage door opener and didn’t give me any options. I would not have picked one that expensive. $3100.00 was very steep.
Martha Dias-linn
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
San Jose, CA
The installer was very good explaining the process. He covered all the items that needed to be replaced and lubricated items that were necessary. I highly recommend him to anyone who needs work done to their garage door. Thanks, Casey
Casey Sullivan
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
San Jose, CA
Words cannot fully express my appreciation for the excellent service that I received from Phillip Nguyen with Precision. I was in such a panic when my garage door failed to close properly and felt unsafe in my home. Philip called an hour before my appointment to let me know his timeline and was so kind and professional during his entire visit. He communicated every detail on what repairs were needed, the cost and estimated time the repair would take. The entire experience was 5 star and I will not hesitate to recommend and call them for any future garage door needs. Philip Nguyen is a wonderful representative for Precision!
Susan (Suzee) Hays
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
San Jose, CA
My garage door opener had locked up in the closed position. When activated it would just buzz, buck for a second and shutdown. Precision sent a technician who immediately declared I needed a new opener. The ones he could sell me had all kinds of unnecessary bells and whistles (including a camera) and cost approximately $1000. I declined and instead ordered one from Lowe's for $350 installed. Out of curiosity I took down the old opener and saw that the only problem was that the cable connected to the chain had slipped off of its wheel. This could have been put right in approximately 5 minutes. I don't know if this was attempt at thievery or simply incompetence but either way I'm extremely disappointed.
Mike Sexter
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
San Jose, CA
Known company with pro technicians.
Ricardo Tajan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
San Jose, CA
Excellent service, very professional and knowledgeble
Miguel Pinillos
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
San Jose, CA
I had a really old garage door opener that quit working. Your tech Lorenzo recommended a mid-price replacement model commensurate with my one car garage condo door. He did not try to up-sell me the deluxe models which were more expensive. Lorenzo was courteous, knowledgeable, and a pleasure to work with. A true professional. Bill Seto
Bill Seto
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
San Jose, CA
Very pleased with the services performed by Mr. Paul Brinkman.
Alejandro Montoya
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
San Jose, CA
Lorenzo called before he showed up gave us the information regarding replacing our garage door opener. He installed the door that day. Cleaned up and left everything in working order. Very pleased with everything. Highly recommend.
Lucette Zanardi
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
San Jose, CA
Thru advertisement
Patricia Dvorak
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
San Jose, CA
Mario is an excellent technician! I’m very impressed with his punctuality , he actually arrived before the promised time . He is very patient in explaining and answering all my questions. Overall , he did an amazing job installing a new garage door opener and replacing the springs that broke . Very happy with the service and will recommend him to friends and family!
Melanie Baldoz
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Garage Door Repair
San Jose, CA
Was quoted $280 to replace a center tension spring, when the tech cam out hw wanted double so i told them to leave...
Daniel Artea
Response:
Hello Mr. Areta, I'm sorry to hear about your customer experience. We like to have a happy customer so I would love to chat with you and see if we can make this right. We always provide 3 quotes, at different price ranges as options, and we leave the option open to check with other companies if you're not 100% comfortable with the cost. We are not the cheapest company out there, or the most expensive, but we do try and be very professional and stand behind out work. Please feel free to give me a call when you have a chance and I can see if I can help you out with the service fee. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Freddy Cespedes
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
San Jose, CA
The technician arrived on time and clearly communicated the repairs and costs.
Mary Townes
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
San Jose, CA
Your technician arrived precisely in time promised. he knew immediately how to solve the problem. my garage door is now working properly and I will not hesitaye to recommend your company to everybody I know. Thanks a lot to Ismael who did a good professional job.
Lydia Lombardo
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
San Jose, CA
The technician arrived as scheduled, informed me of all that he was doing, repaired what needed to be repaired and all in all did a very professional job.
Tom Desmond
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
San Jose, CA
Great Excellent service from start to finish! ????
Irene Lopez
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Opener Install
San Jose, CA
Outstanding workmanship and professionalism. Ismael Lopez is great. Thank you for job well Done!
Shawn Mokhtari
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
San Jose, CA
NOT Happy with the service at all was told my Craftsman garage door was 22 years old and could not be repaired that I had to get a new one because of the new law about battery back up what a crock of crap and still had to pay for the service what a RIPOFF never again I’ll make sure I write a review online about the experience.
Victor Artache
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
San Jose, CA
Precision installed a new motor a few years ago but it needed to be replaced and it was done promptly. Joel worked hard to find the problem and eventually determined it was in the motor. He determined another issue with the wall-mount opener. Left the entire decision of whether to replace or attempt to fix the opener I had up to me and explained the various ones as I asked questions. He was kind and helpful. I couldn’t have asked for a better experience, except of course the door was working when he arrived:).
Trudi Harger
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
San Jose, CA
I chose Precision based on an ad I saw in the SJ Mercury News and because of the many positive reviews I saw on Yelp. The technician Paul Brinkman was excellent! Paul did an inspection of all the components of my garage door and opener, he was very knowledgeable, and gave me various options to consider but without pressure and still being conscientious about costs for me given my budget. Would highly recommend Paul and Precision for any future repairs and servicing.
Robert Rocco
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
San Jose, CA
Excellent job !! Thank you so much
Sam Lavaro
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
San Jose, CA
Absolutely pleased with the repair work done on our garage door.It needed a new spring but we decided to also upgrade including getting an up-to- code new opener. What a difference it makes! The door opens quietly now and we like the automatic motion detector light! The light on our old opener never worked! Service man was prompt, in fact early so we didn't have to wait around. Very please with the work.
Nelson Tandoc
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
San Jose, CA
I am a Diamond Certified customer and I needed someone to come and survey my garage door and make the necessary repairs. Paul B arrived after 10 am and I told him what I needed. He assessed the situation and informed me of the best options to take care of the problem. We went over the cost, I agreed with the assessment, and Paul did the work. He did a great job on that old garage door and he helped with a couple of other issues I had in the garage. Paul tested the door several times after completing the work and I was able to test it also. He is easy to work with and thank you for sending him out. I look forward to my door providing more years of service now.
D Brown
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
San Jose, CA
Purchase of new back up battery and install Tec on time and did a good job I am happy with the service No service listed was performed
Sue Batt
Service Provided:
Garage Door Repair
Product:
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Pat Prendergast
Precision Door Service of San Jose
License: #993539