Precision Garage Door of San Jose
Has Received 11 Reviews in:
Cupertino
Average Rating: 4.91
Garage Door Repair
Cupertino, CA
Solved our garage problem in a timely, professional manner at a reasonable cost. Thank you Mike for your great service.
Richard Mcgrath
Response:
Richard Mcgrath, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Cupertino, CA
Cory is very knowledgeable and got the work done quickly. He is very nice and answered all my questions. He called about 20 mins ahead before he arrived and he arrived within the provided time frame.
Veronica Young
Response:
Veronica Young, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Cory.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Cupertino, CA
Remote wouldn't work if more than a few feet from opener, got a new remote and same issue. John R came out and reprogrammed both remotes proving he is an honest technician. Works great again.
Donald Ewing
Response:
Donald Ewing, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Cupertino, CA
Precision was recommended by my neighbor. The service provided was fast and efficient. I called in the morning and was given a time window of 12:30 - 4:30 on the same day. Paulino arrived at 12:45! Now that's service! With the 9+ years of experience, he quickly identified my issues. Several parts were replaced. Worn rollers, low quality torsion springs, drums, cables and hinges. The door was then balanced. I was thrilled that the repair could be done immediately. In less than 1-1/2 hrs. from the time of arrival, the job was done! Paulino assured me my door and opener were in good condition. Really appreciated that there was no up-sale of service. I highly recommend Precision.
Kathy Chole
Response:
Kathy C, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Paulino and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Cupertino, CA
I needed my garage door fixed on my day off and called Precision after the company I have used in the past offered me an appointment two weeks down the road. I was offered a same day appointment, as advertised, to my surprise. Rafael came out within two hours and had my door repaired with new springs and rollers in short order; neat, painless, and efficient. He was sure to give me a proper estimate beforehand and stuck to it! This is a good company! Five stars and thanks
Cliff Coolidge
Response:
Cliff Coolidge, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Cupertino, CA
Our remote Control for the Garage Door was not working. We called your Company, because we are your customers from 2012. The technician came today is knowledgeable and solved our problem. He gave a new programmed Remote and explained in detail. Thanks Rajeswari
Raji Medicherla
Response:
Raji Medicherla, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Cupertino, CA
Thanks Cory W for the great job!
Ernest Bonelli
Response:
Ernest Bonelli, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Cory and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Broken Garage Door Spring Repair
Cupertino, CA
Friendly workers, informative, knowledgeable. On time. My only complaint is that I wasn't given a cost estimate before work was started. I thinks this would be standard procedure.
Greg Schaffer
Response:
Thanks for your valued opinion of Precision Door. We appreciate the nice comments about the workers and their knowledge but they are certainly supposed to provide you with a quote before beginning work/ We will use this instance as a teaching moment so we provide better service in the future.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Cupertino, CA
Prompt service, as advertised led me to this company. Started out with just broken spring replacement, but further investigation required new motor and track. Technician was excellent, on time and reviewed all procedures. would highly recommend - *****
Paul Dias
Response:
Paul Dias, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Garage Door Opener Install
Cupertino, CA
Garage door opener failed Friday afternoon. Wanted it fixed before the weekend. Called up the company, technician (Ricky) arrived promptly, was very competent, did an excellent job. However, I believe the price was way too high. The reason I say this is that the technician wanted $190 to install 10 new rollers and then dropped it to$150. Assuming a labor rate of 100/hr, that the labor took ½ hour, that means $100 for 10 rollers or $10 per roller. Way too high! Look on the internet. The total cost of the job with the rollers was about $840. If it wasn’t for the weekend, I would have gotten several bids and saved myself a significant amount to money. At least when I open the garage door now, it does so very quietly. Before it was noisy.
Kosta Achin
Response:
Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. We not only provide our customers with the highest quality parts, but we also have the best warranties in the business. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Cupertino, CA
Mike R arrived on time (also gave me a call 20 minutes prior to the appt time) and once he looked the issue, he walked me through all the options . He also explained what needs to be fixed immediately and other maintenance work that needs to be done later. He completed the work on time.
Praveen Mohanan
Response:
Praveen, thank you for your kind review of Mike and our company!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 36993 Reviews
- 5 Star (95.6%)
- 4 Star (2.1%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
Locations
For this location's local site visit:
This location is owned and operated by:
Pat Prendergast
Precision Door Service of San Jose
2007 W Hedding Street Suite 203San Jose CA, 95128 License: #993539

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