Precision Garage Door of Dallas
Has Received 13 Reviews in:
The Plano Area
Average Rating: 4.54
Garage Door Repair
Nevada, TX
Honestly, I chose Precision Garage Door because they answered their phone. The company I dealt with before answered their phone with a recording, then wait time, then just hung up, twice, so they lost about $1600. I am very happy that I called Precision. They offered same-day service, but I had to go to work, so they came out early the next day (today). I thought they would look around, poke at a few things, then give me some outrageous take-it-or-leave-it quote. I am a 73 YO female homeowner who is used to businesses trying to scam me, so I was on alert. But a very nice Nick came out within the 2-hour time frame. He was respectful, not condescending. He showed me what was wrong, inspected the entire system, took pics, then gave me 4 options on how to proceed (I took Opt #3). I am very impressed. Precision Garage will be my go-to company from now on. Just as long as they answer their phone with a real person. One more very important thing, they come to Nevada, TX where most companies fear to tread. Keep up the good work, guys/gals. And keep Nick.
Shirley S
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Plano, TX
Representative was professional and helpful!
Lyle Cox
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Lavon, TX
Ian did a great job. Quick and professional
Jeff Wilson
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Wylie, TX
Technician was knowledgeable and honest with my situation. I appreciated his honesty. Thank you Yolanda Morton
Yolanda Morton
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Plano, TX
Tryton was my repair technician and he was extremely helpful, polite, and very efficient. This was a great customer experience and he was patient enough to answer all of my questions. Very appreciative.
Simon Desmond
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Repair
Plano, TX
Andrew helped us with the replacement of the electronic sensor for our back sliding gate. He was very pleasant, knowledgable and helpful. We truly appreciated his help. Though the price of the replacement sensor was pretty high. It's nice to be able to rely on our gate operating properly. Thank You!
Brad Onstad
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Plano, TX
Collin was amazing -- friendly, professional, knowledgeable, and fast!
Bradley Randall
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Plano, TX
Excellent and very professional service.
Angel Sitiriche
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Plano, TX
Precision Garage Door initially impressed me with its proactive marketing and patient dispatch staff. My need for a nearly same-day appointment was accommodated, and although any company can promise you the moon, Precision followed through at the time of appointment. The technician arrived exactly on time, repaired the work that was needed within an hour, and did not insist on upselling me with uneccessary features. Thank you very much for your work.
Michael Rhodes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Wylie, TX
Good work but the price was twice as high as comparable vendors
Terry Bridges
Response:
Thank you for your feedback. When comparing pricing we always want to make sure we are comparing apples to apples in regards to parts and warranties. We appreciate your business and the time you took to review our service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Plano, TX
Technician arrived on-time, and performed repair in a timely manner. We are very happy with the job.
Shane Seiferd
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Plano, TX
I give 5 stars for the techs friendliness, workmanship and professionalism. I give 1 star for the company’s prices. I moved forward with all quoted work as I needed the door to work but I feel I paid close to double the price of any other company. Springs, barrings, rollers and new opener for $1600.
Brad Lusk
Response:
Brad – Thank you for taking the time to review our recent service in your garage. We appreciate the kind words you’ve shared regarding our service technician. He’s a tremendous asset on our team. We aim to have fully satisfied customers and regret if we may have missed our mark. While we may not be the least expensive in town, we do continually monitor our pricing to ensure we remain competitive for the quality of parts and service we provide. We appreciate our continued dialogue and trust the resolution provided has been to your satisfaction. We appreciate your business and look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Plano, TX
The technician arrived during the appointment window and was able to complete the work while on site. The service was done in a professional manner and the results are completely satisfactory.
Claudia Taylor
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Kristy Smith
Precision Garage Door of Dallas
12021 Plano Rd. Suite 110Dallas TX, 75243
