My old garage door wouldn’t open or close anymore and they sent out Joey to asses what was wrong with it. He answered all my questions and got a new motor installed quickly. He walked me through getting a new garage door as well and what features and parts I needed. I felt like I knew exactly what I was getting and didn’t feel pressured to buy anything I didn’t need. The next day T.J. came out to install the new garage door. I was so happy that I didn’t have to wait but just a day to get the door installed. T.J. Worked quickly to get the new door up and functioning. He walked me through all I needed to know about the new garage door and pointed out some structural issues of my garage that may be of concern. My overall experience was wonderful! Both employees were nice and personable. I also like how the company sends out pictures and info about their employees before they show up to your home. That made me feel so much more comfortable with the employee.
The customer service, communication and QUALITY of this company is extraordinary. First - the jingle you hear when you call the toll free number. Absolutely amazing. It was catchy and upbeat, LOVED IT. After a short wait (and this was after 5:30pm) Tony greeted me warmly and was very professional as he quickly got me scheduled for the next morning for service. I got text updates with the appointment times, and then letting me know who my technician was when he was enroute to my home. WITH A SHORT BIO FOR THE TECH! How fun! Tyler was very professional and explained all my options very clearly. Will certainly do business with Precision again.
Tyler came to install our garage door opener and did a fantastic job. He was prompt, communicative, & did great work. At the end he cleaned up & walked me through setup, maintenance, & troubleshooting. We would definitely hire Precision for future garage door needs & recommend them family/friends/neighbors.
Franklin OH, 45005
Precision installs a weather resistant powder coated spring to prevent corrosion and friction. We believe in our springs, so we put our name on them and we back them up with the industry's best warranty.
