PRECISION GARAGE DOOR SERVICE OF JACKSONVILLE

Kyle did an excellent job updating our garage door. He replaced the springs and rollers to make it more efficient.

Del Angelo

Chance Ramey did a great job removing old door & associated hardware and then installing new garage door with new hardware. Very professional job in a timely manner. Similarly Mark McKinnon did a nice job preparing quote for the job.

Mahesh Patel

Wesley is very professional and courteous. Highly recommend keeping great people like him

Bill Hope

Thank you so much for fixing the problem I had thank you so much I will Recommend you to my friends and neighbors about y’all thank you again Mrs.D. Franklin

Diana Royal Franklin

Today i had a new garage door unit installed. Kudos to Dalton for being an excellent technician.

Marc Salley

Fantastic. Affordable. Trustworthy. Nate is wonderful.

Juan Lulli

Precision was efficient, immediate and comprehensive. Brian assessed the issue and immediately fixed the issue quickly/timely and went above and beyond!

Jude Hagin

Very professional Chad has a great customer service very informed and knowledgeable

Divina Sosa

Technician reviewed the issue and told me that additional work was needed on the door opener.

Ava Fields

Great service. Technician Riley communicated professionally through out the repair. From the time on site, then after the diagnosis of the problem, and finally a repair plan with associated cost. Thanks for having the parts on hand. This is not the first time I have had service here, and it will not be the last. The only recommendation I have is I wish you had a sticker on the Door to remind me who to call when we need service. Thanks again.

George Lane

Good day, Cameron was very professional and explained everything. He covered all repair issues and thoroughly checked all parts to ensure that they were working properly. I would recommend him and your company to anyone looking for a good service, repair, or replacement of their garage door. Great Service

Katrina Byrd

They installed my door a few years back, so when the remotes were lost, I naturally called them. Their rep on the phone was friendly and helpful as was the technician who came out and programmed my new remotes. GREAT SERVICE!

Naomi Vail

I was very happy with the technicians work and knowledge of the building code requirements. He was efficient and the quality was top notch. He didn't try to up sell or scare me into buying something I didn't need. I will definitely use Precision Garage Door again for all of my garage door needs.

Bruce Tappmeyer

Thank you for being there for us when we needed you. Cameron did a great job with diagnosing and replacing our broken spring as well as other worn out parts. Your company has always been there for us promptly and have first rate technicians. Cameron was outstanding.

Robert Musselwhite

Very efficient came on time and fixed the issue quickly.

Zahid Ahsan

Chad was prompt, efficient, honest, and friendly.

J. Stuart

What a great company! There are not many companies today that provide quality services through employees that are in every aspect of term, “professionals”. Professionals in advising on product, quality of installation and standing behind their product and service afterward. I had my original 16ft wooden garage door from 1980 finally replaced in Feb 2024. I did not want to provide any immediate reviews until I had enough time to evaluate the new door, opener and all the new features that came with it. Besides, how can anyone give an honest review on anything the day after the work is done. I have to say, I am impressed and pleased with the quality of the product and the service provided by the folks at Precision Door serving the Mandarin area of Jacksonville. I had a HAAS metal insulated door with a new Genie belt driven opener installed. One of the objectives was to have a door that would offer sound suppression, not sound like a tin can and double metal skin door with polyurethane insulation to suppress most of the radiant heat through the metal door. Door had to have panels the provided weather tight tongue and grove seams between panels along with a quiet opening and closing action. After multiple visits and quotes from various door providers, the Precision Door folks were able to provide what I needed. HAAS was the door of my choice. It is a popular door up north, had to be ordered. When Mark came out to look at what I had, we were able to decide what door would be best to meet my desires and still meet the current Florida building code for hurricane ratings. Although, I still had a perfectly fine chain driven Overhead door opener with dual lock frequencies that was 44 years old, Mark recommended it get replaced with a Genie opener with belt drive and WiFi connectivity. It would meet the current safety requirements. It took a few weeks to get the door from HAAS, but on the day it was received at Precision, Michele, the scheduler, gave me a call and worked with me to get the install scheduled based on my availability. On the day of installation, a three-man crew showed up with the door and all the material they needed to remove my 44-year-old wooden door and bring the door up to the current building code. Dan, Jerimiah and another team member (sorry I cannot remember the name) are employees of Precision and not third-party subcontractors the job got handed off to. These guys were true ambassadors of the company they worked for and it really came through. I asked if I could watch them work. It was like watching a pit crew at a NASCAR race or a great UF Gator football team. Each person took a different position and assignment. All three dismantled and removed the old door and opener to get it out of the way. Then, one was unboxing and laying out all the bit piece parts and hardware required for the door installation as well as preassembling some of the parts for both the door and opener. The other two were preparing the door frame and rail system and torsion springs. Everything had its place and there was never a situation where things were scattered and in the way. Thus, allowing the crew to work safely and efficiently. After finishing, the area was cleaned and left cleaner than they found it. All the controls were demonstrated and I was instructed on how to program vehicle openers and WiFi. All seemed straight forward until I had problem with programming the vehicles and realized I need to be able to push the button on the opener. Due to a mobility issue, I was unable to reach the control panel on the opener. That is when I called Precision and asked for some help. No questions asked, they immediately sent Michael by who helped me get both our vehicles and WiFi connectivity resolved. Now door opens, closes or can be checked by the control button, remote code panel, cell phone app and/or WiFi even with Alexa voice command. All is secured with either lock-out buttons or codes being required for activation to open. I love the new technology and yet I can still open and close the door the old fashion way. After calling yesterday afternoon, this morning Chad came by to take care of a minor issue of a trim seal board on the exterior beginning to pull away. There were a few brad nails pulling through the trim causing it to loosen. Although a problem I could of fixed myself with a few finish nails or trim screws, I thought I would have Precision take care of it under their warranty. No problem. Chad was very polite and accommodating and took care of it. Very nice and pleasant young man. Thanks Precision, job well done by people who care about how your company is portrayed. Kudo’s to all. Success is not by one, but that of the many that make up the team. Jim Hughes, Mandarin

Jim Hughes

We have had Precision Garage Door Service to our home twice now for repairs. The installers/techs are polite, professional, knowledgeable, and efficient. Precision is a customer oriented business that is quick to respond and gets the job done right the first time.

Tena Grisham

Tim and Dustin are absolutely the most professional master technicians in their field. My garage door went from old and creaky to new and silent, operating better than ever before. We are truly grateful for the high level of workmanship and for kindly helping understand the issues that needed immediate attention. 6 stars if possible!!!!!!

Jose & Jennifer Batista

Kyle was an outstanding professional young man. I was more than happy with his service. Thank you very much.

Gene Johnson

We have done business with Precision Garage Door in the past in replacing our garage doors and have been happy with the service so we contacted them for maintenance work that was needed to be done and they came out the same day. The work was done by a professional and very courteous technician in a timely matter.

Janice Bogle

The young man was really awesome! He changed out my keypad and was on time, courteous and very efficient ! Will call Precision for all my garage door needs in the future. Thank you Great service!

Wendy Larkin

Due to a power surge my sensors got fried. Precision was referred to me by a neighbor, so I called and they were out that afternoon. The tech, Wesley, was very knowledgeable and after reviewing the options, and considering the age of my current opener, I decided to replace it. I thought I would need to schedule another appointment but it was done that same afternoon! The new Genie is so quiet and smooth! It was a good decision and the install went without a hitch. I highly recommend Precision and Wesley.

Pat Caruso

Great customer service. Awesome service.

Garret Kelly

Great job fixing the issue and replacing parts. Timely and professional.

Robert

I had an incredible experience with Precision and my Tech, Nate Lewis. Nate came out and throughly explained the issues I had with my 22 year old garage door opener and the other parts that were no longer working. He prepared an itemized list of what was needed to repair everything and the total cost. I asked him how long it would be until I could get it repaired and operational and I was completely surprised when he told me he had the parts on his truck and could get it done in 2- 3 hours. I was totally impressed with the entire process and would highly recommend Nate Lewis to anyone!

Denzel Smith

They arrived on time and recommended the services that I needed to complete on my garage door. I have used them many times before on different homes of mine and I’ve never been more happy. Great company!

Raquel Hyatt

Have had issues with my Liftmaster opening on its own. Nate was sent out and proved to be knowledgeable, thorough, and affable - probably the best experience I've had with a service technician of any sort. Outstanding!

Joseph Conlon

my experience was well above what i was expecting. The technician named Nate was very informative and helpful with his inspection of my existing door. He went over everything that he said needed replacing and even answered my questions on things i asked about replacing. All in all I was very well pleased with the work that was done and I would absolutely recommend Precision Garage Door to anyone needing repairs or just purchasing a new one. Your technician Nate is very well versed in the product and makes sure you are pleased before he leaves. He replajobced everything but the door and the dood rails. Super job done by Nate

Jimmy Hale

The installation was seamless. The installer was respectful and shared all information required. I'm having some difficulty discerning WiFi setup however will call customer service to determine which buttons to select for completion. Overall satisfied.

Stephanie Napier