PRECISION GARAGE DOOR SERVICE OF NORTHERN KENTUCKY

The team that came out to evaluate my garage door issues was great. The install team was incredible. Great personalities. However, they didn’t hit their 2 hour window. Weren’t really close at all for on time. Things happen. I’m not upset. Next time though I recommend letting the customer know it’s going to be much better and tell them they can run some errands if they need too. I appreciate the reduction in the billing. But I lost my entire day.

Rob Poe

Rob – Thank you for taking the time to provide us with a review of our service. We appreciate the kind words you’ve shared regarding our service technicians and installers. Frank, Rocco and Ronnie are tremendous assets on our team. We always aim to have fully satisfied customers and regret if we may have missed our mark. We will look to this as a teaching opportunity for our team to better serve our customers in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

This was absolutely spectacular, and that would be an understatement. I called at 8:30pm on Labor Day thinking this would take a week or so to set up. Someone answered. 2 very professional service technicians came out and installed the garage door opener the next day at noon. Initial phone contact to installation was less than 24 hours. AMAZING. You could write the book for the entire industry on how to handle customer service.... fantastic experience. Thank You.

Steve Decorte

I was happy with your work. Thank you Patti

Patty Rust

Jake was fantastic, we had an emergency situation and he was willing to bend his schedule to get things fixed. He didn’t over sell or pressure us on upgrades to the repaid, he was timely and curious. Fixed the problem quickly and cost effectively.

Adrian Suttle

Kevin was very professional and friendly. He inspected and repaired rollers and srings inside of an hour.

Gary Kincaid

The technician was on time and professional. The garage door was inspected quickly and the spring tension was adjusted as requested. The door balance was not enough for me, so he quickly adjusted further to my satisfaction. I wish he had mentioned that there was a $15 coupon available on the website - it would have saved me a few more dollars - I'm retired so I try to save where I can. Look for a coupon on the website before you get the service performed!

Steve Schmidt

Service Techs came early, but called to see if that was OK. Fixed the door fast. Works now like new, after their repair. Friendly. I like the texts confirming who the technician will be on the call. Nice working with these folks.

Cindy and Chris Niehaus

Very pleased with our technician Kevin Villa! He was courteous, knowledgeable. the new garage door works perfectly. Definitely the place to go if you need anything done with your garage door. Quick service and fast response. Thank you

Djeynaba Ba

Terry White was friendly and professional. Explained the problem and gave me two solutions. Repair old door opener or install new one. We chose to install a new one due to the age of the old one. Terry installed it quickly and explained how the remotes worked. We were very satisfied with the work completed.

Karen Martin

Ray and terry were great. Knowledgeable courteous and prompt. Thank you all for the help Jan Hopper

jan hopper

Technician was excellent. Explained all of my options very well and did a great job fixing our door. Very professional. Was on time. You have a new client for life.

Don Baker

Terry was very professional and knowledgeable. Precision Doors are my go to garage door guys from now on.

Shaun Hale

Wonderful Man.He explained everything to me before he did the work.

Ruth Ormes

Service was extremely professional, our tech was on time, knowledgeable, and friendly.

Zack Shelly

Rainier Salcedo was wonderful. Fully explained and showed me the issue with the motor powering one of the garage doors. Offered me options and did a terrific job replacing the existing opener, programming the remotes, installing the keyless entry pad and programming my car. He was efficient, friendly, professional and just an all around nice man who knew what he was doing. Thank you!

Rainey DeLotell

On time, courteous, efficient. Got the job done. Fiver stars in my book!

William Jones

Service was outstanding and my technician was VERY professional. I would highly recommend this team if you need garage door work!

Jeff May

I can’t say enough. Called this morning, George was here before lunch and done in about an hour. He showed me a few options and explained everything. Very friendly guy and the kind of service you’ll tell your friends and neighbors about. Glad I found these folks!

Brian, Burlington KY

Real nice person fix problem on no time real please with his work will recommend him on my friends!! 5????????

Ricardo Valdez

i had been a previous customer of PRECISION and when my garage door stopped working, I contacted this company based on previous experience with them. The technician was at my home shortly after contacting Precision and installed a complete opening system in less than two hours. He was very knowledgeable and very professional. I would refer Precision to any homeowner having trouble with their garage door.

MADELYN RUF

Very responsive and professional. Our needs were corrected on their first visit and without any additional delays. Would recommend their products and service people with no hesitation.

Jim Pechiney

George was prompt, professional, and got my garage door working in no time!

Steve Miller

George was both professional an thorough. He does great work!

Dan Paulson

service guy was very prompt, professional and helpful. Setup all my remotes.

patty detmire

Excellent response and service

Joe Alig

Terry did a great job

Martin Dutle

Precision was called to complete a tune up on my 2 garage doors. The experience was 5 star from the appointment to the completion of the work. The technician showed up promptly at the top of the time window of arrival and proceeded right to work. My once noisy and jerky doors were running quietly and smoothly upon completion of the job. I would highly recommend Precision and plan to use them in the future when needed.

Deanna Karam

On time, great price and quality repair!

Adam Neace

Arrived right on time. Very efficient. Same day emergency service.

Darrin

Found my garage door spring had broken late Saturday night. We called several competitors Sunday afternoon and had to leave phone messages. We called Precision and not only did a person answer the phone, she set up an appointment for Monday morning. Repairmen showed up within the time period and had the spring replaced and garage door back in service in an hour.

John McNabb