Precision Garage Door of East Bay
Has Received 47 Reviews in:
The Antioch Area
Average Rating: 4.70
Garage Door Opener Repair
Antioch, CA
My tenant called to inform me that the garage door was malfunctioning. He noticed that one of the springs broke. I contacted Precision as their advertising gave me confidence in their services. I made the appointment online for a time the following day that worked for my tenants. Bachir Gharbi called me when he was 20 minutes away, as I had requested. I met him at the property. Bachir quickly assessed the situation and gave me a thorough explanation of the problem. He gave me a choice of three options for resolving the issue. He completed the repair in around two hours. I returned to the property. Bachir was very personable, knowledgeable, and respectful. He also gave our tenant a complete explanation of the repair and how to open the door manually if necessary. Overall, I am delighted with my interaction with Precision Garage Door. I would certainly recommend their services to anyone requiring garage door installation or repair. Bashir Gharbi is an exemplary employee.
Claiborne Yankura
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Antioch, CA
Good service, technician arrived on time and very friendly throughout the process, highly recommended.
Luis Cespedes
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Antioch, CA
To simply put the Garage door back on track and align my tension cord cause it came undone on one side was gunna be almost 400! That’s without any new parts lol. If I wanted new parts the price went up to 560, 730, and 1040$ and that’s just for new wheels and two new cords with rollers for the cord. lol can get a brand new door opener with installation for less than that!
Raymond Balli
Response:
Hi Mr. Balli, We are very sorry for your terrible experience and want to make it right for you. Including a courtesy rebate and understanding what happened. If easier, you can call us at 510-785-9195 and ask for General Manger, Freddy Should take just a few minutes to try to make things right. We want you to be happy and want to make things right for you. Thank you for your consideration.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Antioch, CA
Service technician was on time, courteous, clearly explained the problem about why the garage door would not go down to my elderly mother after he greased the tracks that hadn't been lubricated for over 2 years, noting it should be done annually.
Karin Blue
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Antioch, CA
Carlos did a great job at my home. He was polite well informed and explained what he was going to do in detail. I am very happy with the opener he installed. It is a big improvement over a chain drive. I plan on getting a new door soon since he did such a good job.
Stanley Cordoba
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Antioch, CA
Brandon Taylor was very professional and friendly explained in detail what was wrong with our garage door. Fixed everything within the hour.
Chris Johnson
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Antioch, CA
Sheridan was competent, explained everything clearly and was respectful of me and my home.
Ann Newton
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Opener Install
Antioch, CA
Always available to come out. They have pulled me out of a few sticky situations on very short notice. The people coming out have "always" been knowledgeable and professional. Travis solved a garage door opener problem for me today and was VERY thorough in his explanations.
William Carroll
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Antioch, CA
Good job done
Delmar Johnson
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
Antioch, CA
Paul Brinkman, the tech who replaced my opener along with springs and new bearings did an excellent job. Carefully explained everything that needed to be done so I fully understood. Very professional, polite and courteous. I’d use them again for sure!
Michael Fox
Service Provided:
Garage Door Opener Install
Product:
Opener
Install Garage Doors
Antioch, CA
Great customer service! Al was prompt and very conscientious. The installer (sorry I forgot his name) was on time, fast and pleasant to talk to.
George & marilette Guarini
Service Provided:
Install Garage Doors
Product:
Rollers
Garage Door Repair
Antioch, CA
James and his trainee ,i forgot his name unfortunately, were quick and helpful. They were professional and friendly and very informational. Overall their customer service provided a great look on the company ! Thank you James and Precision Garage Door
Danny P
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Antioch, CA
Everythink good
Binh Luu
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Antioch, CA
Called at 9 am project completed 2 pm . very happy. Thank you
Elmer Kennessey
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Antioch, CA
The team at Precision Garage Door made the whole process of buying a new garage door easy and painless from the initial consultation to the expert installation done by the installer. Excellent service on every level!
Craig Locke
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Antioch, CA
Alot of money for nothing. Not anyone's fault but still was upset over not figuring it out myself. Do like the fast service
Elaine Antonich
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Antioch, CA
After calling another company and not getting a reply. I called Precision and they set up an appointment right away. They responded same day and came on time. The technician gave me multiple options and then went right to work. Great job. I will remember when it is time for a brand new door!
John Jones
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Antioch, CA
James was very help full.
James Dobie
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Antioch, CA
Everything was great including the service tech, very professional.
James Prock
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
Antioch, CA
Garrett installed my new garage opener since the Wayne Dalton I had was acting strange and opening up by itself and sometimes closes about 3 inches to the ground and opens back up. When he got here to look at what was going on. He said that it slams pretty hard and suggest to have safety senors on the side which I didn't have so it was time to switch to Liftmaster and from what he told me about Liftmaster I went on to have it changed and only took him about two hours. Thanks Garrett
Jose Cabrera
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Opener Install
Antioch, CA
I will like to thank you guys for sending me the technician Mario to my home did a great job and got right to work answer all my question and will always keep you guys for all my garage needs fast and reliable 24 hours service can't be beat thank you again
Curtis Burton
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Antioch, CA
I called them for a broken spring. When he came, he said I needed bearings also, at double the cost of the springs! The original approximate cost was $350, and the end cost was almost $800! I called another company, and they were able to replace the spring and bearings for less than Precision’s original approximate cost! I will NEVER use Precision Garage Door again!
Varan Garro
Response:
Varan- Glad we had a chance to speak. Thank you for your feedback as it helps us get better. Sorry that the communication between your mother, our technician and you was poor. We obviously did not explain your options well. Happy we had a chance to clear things up to your satisfaction.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Antioch, CA
I really liked that you put up pictures of the people that will come to my house. Very professional and good job.
Robert Weinstein
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Antioch, CA
The technicians were very knowledgeable and professional, James W. and Mario. They replaced the rollers, coils and the spring in a really short amount of time and they arrived right on time. The response after my call was 2 and 1/2 hours, I was extremely pleased with the job they did and will use Precision in the future.
Kathy Kemper
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Antioch, CA
I had an excellent experience with Precision Door Service. I was treated as a valued customer from my initial phone call to the tech that fixed my garage door. Cem was awesome, he explained what needed to be done & answered my many questions. Thanks to Cem I have a working door, I feel safe & secure once again. Sharon Gabriel - Antioch
Sharon Gabriel
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Antioch, CA
We had Gabriel as our technician he came out on time ,and let us know exactly what was wrong with our door and fixed it in a timely matter. Thumbs up Gabriel.
Mark Romero
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Antioch, CA
great job, good worker
Richard Mota
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Antioch, CA
I called in a request for my garage door to be repaired. 925.237.9540, Diana I believe answered the call. My call was handled promptly, pleasantly and efficiently. Josh came to repair my door. Josh was knowledgeable, pleasant and fixed my door promptly and perfectly, explaining the problem and how he was going to fix it. What terrific service from both Josh and Diana.
Sue Giggey
Response:
Sue Giggey, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with our services.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Antioch, CA
James w. The technician was great
Ann Bergerhouse
Response:
Ann Bergerhouse, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with James.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Antioch, CA
Josh was a true professional, explained all the details, answered all my questions, great job from the start to the finish. I’m very satisfied with his job, definitely recommend to everyone.
Lawrence Szeto
Response:
Lawrence Szeto, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Pat Prendergast
Precision Door Service of East Bay
20986 Corsair BlvdHayward CA, 94545 License: #993539
