PRECISION GARAGE DOOR SERVICE OF VANCOUVER

Great service. Have used several times and would definitely use again.

Grace Madonia

Excellent company which honors its warranties. Responsive office staff and knowledgable technicians.

Blane Howell

They installed our garage door 2 years ago, and they were magnificent. The set up was clean, orderly, and efficient. They made sure all the controls were done correctly and the outside keypads too Now... there was an obscure beeping. Joe Igla analyzed all the symptoms... difficult when the doors were still operating corectly. What can I adjust replace? The battery. While the doors operate on line voltage, they still have rechargeable batteries to keep the programming in case of a power outage. Success! Good analysis!

Richard Arnold

THANS A BUNCH FOR THE GREAT JOB.i highlty was pleased with the job.

Marjorie Bender

The technician was polite, professional and timely. I strongly recommend this service.

Tim Johnson

Service technician, Brandon, was top notch! Super knowledgeable and helpful, going above and beyond in making sure that I understood the cause of the issue and providing a smart solution to fix it. Would definitely work with Precision again.

Joshua Bub

Joe did an awesome job. He was here to either fix or replace my garage door opener. Explained the issue with the old opener and the options. Thank you for the great service.

Wendy Toops

Brandon Brown was at our home in Camas this morningtto repair a broken spring and worn torsion bar. It was simply a delight to have him as the technician. He was courteous, prompt, knowledgeable, and very respectful. He did a thorough inspection of both overhead doors, explained where things were in good condition and less-than-good condition. Brandon presented several options and we settled on one. He then got to work and completed the job quite quickly. He then cleaned the work area and was one his way. I was very impressed. He was extremely well mannered and showed the highest degree of professionalism.

Carol Stanton

I was very pleased with the service tech visit. Starting with being able to get an appointment within hours. David arrived on time, with a prior call telling me of the arrival time. He was very courteous, professional and informative. He offered me my choices with explanations of each. Then he proceeded with the repair. I am very pleased with the operation of my garage door and learned a lot about garage doors from David. Thank you so much. I will not hesitate to recommend Precision to my friends and familyl.

Gloria Thompson

I give this company and service an A+. It's a very professional company and our technician, Nick, who fixed our garage door was friendly, knowledgable and experienced. We were very happy with the whole process from start to finish. Thanks!

Erika Levy

Your search for the best garage door opener service and repair is over. Precision delivered yet again through our service professional: MARCUS. Not only did he diagnose our situation and prescribe a suitable upgrade for our doors in a prompt and professional manner, he installed one of the keypads so that my daughters could use it. Please recognize Marcus for delivering a great experience and another reason why we trust Precision.

Craig & marnie North

We were having problems with our keypad entry. I called Precision and they were able to get a technician out the same day I called. Joe diagnosed the problem and resolved the issue with our keypad. We couldn't be any more pleased than we are.

Jessica Stansberry

We were very pleased with both the estimator and technician who repaired our garage door. We will definitely recommend them.

Don Morris

Technician was right on time, did a great job, very reasonable charges.

David Davis

Nice professional job, Very friendly and explained all they were doing and why. I am completely satisfied and would definitely recommend them and also use them again. So a big thanks to the two gentlemen that repaired my door. Walter G Camas WA.

Walter Galbraith

Tim did an awesome job fixing our garage door. He assessed the repair, gave me a quote and fixed it very quickly.

Paula

Our sales rep Eric Losness was very responsive. He went above and beyond by providing extra information that helped us make our decision on which door to order. Our installer, Gary, was professional and answered every question we had. The eperience was great from top to bottom and we love our new garage door. We highly reccomend Precision.

Duane Clow

Superb work. So glad I went with Precision. Paul, the sales rep, explained my options and provided a thorough overview of what to expect in preparation for, and installation of my new garage doors. On the day of installation, it was clear the quality of these 2-inch, fully insulated, heavy-duty constructed doors was just what was recommended to meet my needs. Matt and William, the installers, were thorough, timely, and professional in following their installation procedure. It was evident they took great pride in their work. Upon completion of the install, Matt provided a nice overview regarding the care and maintenance of these new doors, and he shared with me a tip on the installation of security system sensors that I had not considered before. I should mention that Precision's office staff coordination was excellent. They kept me informed throughout. Every step occurred just as they outlined in various communications. I'm quite pleased with this overall purchase experience. Precision promised quality service and they delivered on that promise. Much appreciated.

Marv Serhan

Sean was terrific. Efficiently installed a new spring and made some adjustments that gave the door working smoothly and quietly. One installation and one service call, and Precision has been excellent both times.

Erik Fredrickson

Sean was very polite and timely. He thoroughly explained the new system I appreciated his helpfulness

Steve Panebianco

Easy to get an appt. and showed up right on time. Would definitely call them again!

Janet Keenan

Have used Precision Garage Door service before and they always do a good job.

Jillea Fortman

Listen I am in business to make money as much as the next guy, but to claim fair prices and be $150-$200 over your competition is absurd. All my neighbors vouched for you guys, and i even was shown copies of their old invoices, so i was comfortable committing to the service fee and not calling any other spots for quotes. The invoice my neighbor showed me had 2 springs replaced and bearings done for $275? Why was i quoted $435 for 1? Joe mentioned he had the plates included but i still don’t understand how 2 small metal pieces work out to an additional $160 Seems like an unfair quote or prices have really skyrocketed during COVID? I also called another garage door company while Joe waited for me and i explained to him the price they were telling me, but it didn’t seem to work for him. I agreed to the service fee, so i paid it. I’m not going to argue over warranties and value that you feel you provide, however i will get the value of the dollars i paid in google and yelp reviews. I am in a retail business myself and i would never trade an unhappy customer for $54, but hey good luck to you!

Elliot Esch

Hi Elliot. We always appreciate hearing feedback from our customers so that we can work to improve every day. I am sorry for the experience you have had with us, especially since you came to us off of referrals from your neighbors. I know that our field manager, Brad, has since spoken with you and I am hoping that he was able to explain the pricing and what was included. Our bottom line is to make sure every customer is taken care of, and obviously, you were not. I have refunded the entire service charge plus tax ($54.15) to you and that should appear on your credit card statement within a few days. I know that Brad will go over your feedback with our technician, Joe, and learn from it. Again, my apologies-we strive to leave our customers happy!

The Precision Team

I ended up having Aaron’s garage Door company come out. And the technician fixed my door using all the current parts for their service charge of $89 he said there is a 13 month warranty on the service. He said the spring and bearings look to have a lot of life yet, the door track just needed to be attached to the wall better and put the rollers in line. He also tightened my spring. Exactly what i was expecting as far as the service necessary and cost. It’s all about integrity and your honesty in the evaluation of my door. I know i love in a nice area, but quotes and service offerings should not differ based upon impressions. Kind of what it felt like yesterday. Take a look at Aaron’s google and yelp reviews, and do what’s right. It always pays off in the long run!

Elliot Esch

Excellent service with technician at our home in 15 minutes! A fortunate coincidence, yet on-site service was fast as well to replace a broken spring that locked our car inside the garage.Well done Joe!

Chris Hansen

I'm extremely pleased with Precision's responsiveness and excellent customer service! My technician, Joe Igla was GREAT! He called ahead to let me know when to expect him. He quickly and expertly diagnosed the problems with my garage door openers and had them both operating smoothly in just a few moments. If you want great service at a fair price - call Precision!

P Jeter

Talk about incredible customer service. We have an old, very heavy garage door that is taxing on the springs and motor. We've had to replace both in emergency situations and both times when I've called in a panic, Precision has given me an immediate window for service and when they've arrived the technicians were knowledgeable and professional. I couldn't be more impressed with how quickly and efficiently they've responded. I would (and have) recommend Precision 100%.

Alison Szalvay

Same day service was awesome and only took about an hour to repair. Tech was very friendly and knowledgeable. Won't hesitate to use them again if needed.

Melvin Russell

our technician was great, very helpful!

Shelby j Spears

All aspects of my service experience were excellent. When my garage door needed service one call set up a next day appointment for service. Joe was the technician that came out and he was professional and kind. He quickly determined the issue and the presented several options to fix and upgrade the equipment. I was impressed with his knowledge and skill, my door was fixed in just over an hour and now will have may more years of reliable use.

Andrew French

Very impressed with the customer service! On a Friday evening, we were able to get an appointment on Saturday morning. Joe was very knowledgeable and explained everything in detail. There was some sticker shock - didn't expect to pay $633, but I guess that's the price of good and fast service. Would definitely recommend them!

David & kris Cobleigh

David and Kris – Thank you for reviewing our recent service call in your garage. We regret that your Wayne Dalton Torquemaster door needed an overhaul. We trust that our high quality parts and expedient service will outweigh the initial cost of such a repair. We appreciate your business and will look forward to serving you in the future if needed.

The Precision Team