PRECISION GARAGE DOOR SERVICE OF AUSTIN

5 star. Great service. Quick response. Very happy

Majie Villlarreal

Majie Villlarreal, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Our service rep. was excellent. The diagnosis was quick, he was very knowledgeable, and professional, and his recommendations were great. We will definitely use your company again.

Gary Underwood

Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. We appreciate your business!

The Precision Team

The service technician, Billy Tackett, called to let me know he would be able to arrive early. He did an outstanding job of explaining the process from inspection to providing me with several options to resolve the problem, and then finished in less time than he estimated. I was very impressed with his professionalism and his attention to detail. I will be sure to recommend your company to anyone needing overhead door repair or new equipment. Thanks to KLBJ AM for the timely commercial promoting your company!

Karl Brown

Karl Brown, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations

The Precision Team

I think his name was Billy. He did an excellent job very courteous an professional.

Harrell Fowler

Harrell Fowler, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Billy.

The Precision Team

They person that scheduled my appt was great and efficient. The technician was super informative, identifying my problem, giving me options, and performing the repairs. I have used this company before and will again as required.

David Joyner

David Joyner, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Awesome, efficient and painless!

Karen Bean

Karen Bean, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

I cannot praise the technician Will enough. He was very polite, knowledgeable, and he offered a choice of solutions for the problems.

Fuelane Mcculley

Sue Lane McCulley, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Will.

The Precision Team

This gentleman has been here once before. He is a true professional. He explains everything completely and is a pleasure to work with. That's why I continue to use you folks. Thanks for a great job.

John Dameron

John Dameron, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Door stopped working less within hours of tech leaving. Wondering now if were scammed by your tech into doing $983 worth of work when maybe the issue was defective wiring to a $50 door opener button. We told you tech that we thought it was in the low voltage wiring. He told us it was the computer board in the opener. Now, after paying close to $1,000 for it all to be replaced - the door opener button is not working the same as before.

James Nelson

James Nelson, Thank you for responding to our customer satisfaction survey. At Precision Door Service we pride ourselves on excellent customer service with the best parts and warranties in the business. Unfortunately from time to time, as good as our techs are, they miss something. I can only apologize and know that you were immediately taken care of when you let us know there was an issue. Thanks for letting us make this right and agreeing that the older unit needed to be replaced in addition to the bad pre-wire. Again, accept my apology and hopefully we demonstrated when something goes awry, we jump through hoops to make it right Thank you for your business

The Precision Team

5 stars

Angie Netzel

Angie Netzel, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Thank you for such quick & professional service. I had a run in with my garage door at 6pm on Saturday evening when the weather had turned very cold. I googled garage repair & what caught my eye was 24/7 repairs. I called & the person taking the call was nice & had me set up to receive a call from one of their techs soon. Scheduled me for service between 7p-9p. The tech was Billy Tackett and he was so nice, had all the necessary tools to fix my problem and set me up with a new opener motor that I needed desperately. AND he set my car button to open the door, I had my new car for three years and could never get it to set. Thank You Billy! I'm very impressed with Billy and Precision!!

Sharon Nettle

Sharon Nettle, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Billy and his work.

The Precision Team

Brian R was excellent. He showed up on time, explained everything and got to work right away.

Leslie Strauch

Leslie Strauch, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Brian.

The Precision Team

We had a new opener and springs installed and another opener repaired and three others lubricated and checked. All done in a pleasant and professional manner. Five star!

Sue Williams

Sue Williams, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

My opener failed because the installing Tec created a loose wireing connection when he installed the opener. I paid a service call for a mistake made by your installer. The tec that corrected the problem connection listed a failed plastic roller on the invoice. I have no plastic rollers on the doors, they are all steel and none have failed. The amount of the invoice is not concerning but paying for your instalition mistakes is.

Ken Thompson

Ken Thompson, Thank you for taking the time to respond to our customer satisfaction survey. We have used this incident as a training tool for our technicians. As per our conversation, we are returning your service call as it was related to our work. We are glad we could solve the problem and use this as a learning opportunity.

The Precision Team

I chose Precision because their location is close to my home in Dripping Springs. I like to use local contractors whenever possible. Will was very professional and represented Precision very well. I will call Precision next time I need any garage door work and would recommend them to anyone needing their services.

Roger Graham

Roger Graham, thank you for the review, and we appreciate the recommendation!

The Precision Team

The young man arrived in the expected appointment time. He resolved the problem and did a complete service of the garage door. The problem arose from an inability to remove a battery from the wireless keypad resulting in breaking one of the battery contacts making it impossible for me to remove the remaining contact stuck in the connector. All is now well, thank you to your young technician.

Norman Tucker

Norman Tucker, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Billy was very professional in his assessment and evaluation of what my door needed to make it work properly. My initial problem was a broken spring. The services were diagnosed and repaired the same day I called.

Gerald Walden

Gerald Walden, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Billy.

The Precision Team

I used you the first time because you came out on the weekend and did good service.

Wayne Hodges

Wayne Hodges, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

nick was real helpful and good work and had every thing done on time enjoyed having him here he was real nice.

Sam Kubala

Sam Kubala, We are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Nick.

The Precision Team

We replaced a dated and broken extension spring system with a pair of torsion spring systems. Billy was extremely personable and knowledgeable which gave great confidence in his credibility. We got same day service with call ahead and no-nonsense quick work. It was a pleasure to do business with Precision.

Russell Barnett

Russell Barnett, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Billy.

The Precision Team

No problems! Everything was excellent: service, interpersonal skills, patience, professionalism; would highly recommend him and Precision Doors!

Alfred Maldonado

Alfred Maldonado, thank you for the review, and we appreciate the recommendation!

The Precision Team

Billy Tackett was the technician on my repair. He was on time, very knowledgeable, helpful, & competent. He performed the repair very efficiently & thoroughly. He inspected all aspects of the door & its operation. The door worked perfectly when he left. We are very pleased with our experience with Billy & the repair.

Veldon Lemens

Veldon Lemens, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Billy and his work.

The Precision Team

Mr. Tackett arrived before my assigned time of 9-11 which made me so happy. This allowed me to go to the gym and start my day early. He was professional, courteous, and explained in detail why I was having issues with the door. He also gave me a few simple operating tips.

Maria Cruz

Maria Cruz, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Nick was excellent, he explained why our garage door needed redoing and replaced the problem areas. Very nice fellow and a good salesman, too LOL

Patricia Hardaway

Patricia Hardaway, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Nick.

The Precision Team

Service performed was the repair of a broken wire. Repairman was polite, quick and efficient. Could not ask for better service.

Fergus Dowling

Fergus Dowling, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one

The Precision Team

Nick Sager did an excellent job of spotting and fixing the problem we had with our garage door opener.

David Leal

David Leal, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Nick.

The Precision Team

The technician was very polite and very quick in fixing the problem with my garage door. He certainly knew what it needed as soon as he saw it. I am very satisfied with the young man and his work.

Carolyn Smith

Carolyn Smith, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Excellent and courteous service

Sherry Bennett

Sherry Bennett, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

On time, quick, good results, reasonable. Service person great.

Ralph Kirkley

Ralph Kirkley, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

5 star service , tech .was great and very professional. I would suggest any body to your company and thank you .

Byron Braggs

Byron Braggs, thank you for the review, and we appreciate the recommendation!

The Precision Team