Precision Garage Door of Austin
Has Received 98 Reviews
Average Rating: 4.89
Garage Door Repair
Austin, TX
Very happy with the service we received. Will definitely recommend.
Lisa Medina
Response:
Lisa Medina, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Austin, TX
Daryl Wigglesworth was our technician and he did a great job and both he an his manager provided me great customer service!
Cindy Pfeifer
Response:
Cindy Pfeifer, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Austin, TX
The garage door opener lost power. Great experience. Knowledgable service provider.
Rachael Herz
Response:
Rachael Herz, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Austin, TX
Technicians are always kind, polite and thorough. They have always been very helpful. My only concern is that they have been out to my house 3 times since November 2015.
Jenny Platt
Response:
Jenny Platt, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Austin, TX
Billy was fantastic. Very professional and clear with his explanations. Should have called you first before going through all the brain damage trying to do it myself.
Bill Romney
Response:
Bill Romney, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Billy.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Broken Garage Door Spring Repair
Pflugerville, TX
Will was very knowledgeable about what had happened and what the best solution was. The work was fast and efficient. I would highly suggest this company to my family and friends.
Erik Villanueva
Response:
Erik Villanueva, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Will.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Austin, TX
All good
Sam Gambarin
Response:
Sam Gambarin, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Wimberley, TX
Great customer service.Friendly, professional and knowledgeable. He is an asset to your company.
David Lewis
Response:
David Lewis, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Garage Door Opener Install
Georgetown, TX
5 star service by technician, explained things very well, great service
Pat Michael
Response:
Pat Michael, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Wimberley, TX
very satisfied.
Sue Jones
Response:
Sue Jones, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Manor, TX
Was remarkably fast in response and technician explained everything. But, I would like to have an itemized bill statement sent to me for Home Owners Insurance please.
Betty Reither
Response:
Thank you for your business and for taking the time to review your experience with Precision Door.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Austin, TX
They came out at the time they quoted me. Got a call 30 minutes before they got there. Service repair person was very knowledgeable and personable. Felt very comfortable with them. Would highly recommend precision door
Linda Pfitzner
Response:
Linda Pfitzner, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Round Rock, TX
I called to get a quote on a new door, Nick was very friendly and professional, he called before he showed up, was very good at describing the options and different was to go. He then did a complete inspection of my existing garage door and found issues that I didn't know about. The price is very reasonable.
James Fokken
Response:
James Fokken, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Austin, TX
Billy did an outstanding job! The appointment was scheduled immediately and the work done that day. He was courteous, professional, knowledgeable and respectful of my home and time.
Michele Butt
Response:
Michele Butt, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Billy.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Kyle, TX
Very quick response: same day visit within a couple hours of our call. Tech was courteous, thorough, quickly diagnosed the problem (a faulty control board on our old opener) and explained options. Then went to work and installed a new door opener in just over an hour. We are pleased with the service.
Duane Beals
Response:
Duane Beals, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
San Marcos, TX
I requested my receipt be emailed to me, Have not received it yet. I need it for my records, ad I was supposed to receive a warranty with it.
Ben Mccollum
Response:
Ben Mccollum, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. We have sent the email as requested.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Austin, TX
Professional web site -- Will Maddox arrived on time (even early). Very polite and professional. Good job, efficient work, very pleased with results of job.
Robert Hicks
Response:
Robert Hicks, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Will and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Austin, TX
We called Precision based on Angie's List recommendations. We are extremely happy with the service that was provided! We had a broken garage door opener. We were shown various options for repair. We chose to not only replace the garage door opener but also upgrade the rollers. Amazing how quiet our system now is!!!
Brandi Hickman
Response:
Brandi Hickman, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Round Rock, TX
Nick Sager was great. He went over all of the things that needed repair in detail. The system was pretty old so it seemed like a good time to upgrade. He patiently described the options available but never pressured me to pick a specific one. He did a very professional job of installing all of the repairs and upgrades I requested. He then went through each feature with me to verify all were working properly. I would recommend Precision Overhead Garage Door Service to anyone. Btw - my fiance and I were also extremely impressed with the web site and repair technician background info. We felt comfortable from beginning to end.
John Tarr
Response:
John Tarr, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Nick and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Austin, TX
Great service and repair
Ken Thompson
Response:
Ken Thompson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Install
Austin, TX
We've used Precision Door in the past and have always been extremely satisfied with their service. This occasion was no exception. We needed to have a garage door opener replaced. It was done quickly, efficiently, and professionally. We'd rate that entire experience at 5 stars.
John Deangelo
Response:
Thank you for taking the time to provide a review of your experience with Precision Door. Our goal is 100% satisfaction. We appreciate this opportunity to serve you and will look forward to your business in the future!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Austin, TX
I give my tech a 5 rating.
Rosa Hunt
Response:
Rosa Hunt we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Austin, TX
Not at all happy. Seems like a scam company. Service guy quotes impossibly high price for job. More interested in getting the service call fee or should I take the bait, overcharging for repairs. Not recommended.
Robert Simmons
Response:
Thank you for taking the time to respond to our request for a review. All responses to this review request are posted on our website for everyone to see. At Precision Door Service we strive for 100% Customer Satisfaction. Sometimes this is not achieved and we try to learn from these customer's experiences to become a better company. Our technicians perform a 25-Point Safety inspection on every garage door. Then we provide our customers with repairs to all items that fail our inspection for a permanent repair to your garage door. With these recommendation we provide the best warranties in the business.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Pflugerville, TX
No you did not meet my expectations your receptionist need to know more about your work in the field I was told one price on the phone and then told another price at my house then I was forced to pay $75 because I was told the wrong information prior. 0 stars. Never again will I use this businesses service nor will I refer anyone.
Coby Perry
Response:
Coby - We're sorry that our receptionists cannot totally know what is wrong with a door without being in the field. Our technicians perform a 25-Point Safety inspection on every garage door. Then we provide our customers with repairs to all items that fail our inspection for a permanent repair to your garage door. With these recommendation we provide the best warranties in the business. Unfortunately, your door had several major components that were damaged or severely worn. We hope this experience has not tarnished the opportunity to serve you in the future.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Austin, TX
Used them when I bought the Garden Home. Very professional and easy to deal with.
Charles Hopson
Response:
Charles Hopson thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Install Garage Doors
Austin, TX
Stephanie, Though we have decided to use another provider for our garage door replacements, I want you to know that our decision had nothing to do with our experience with Nick, your technician. Nick was extremely knowledgeable, helpful and we felt he was an excellent representative of Precision. He was quick to alert a co worker to bring samples, and he went out of his way to make sure we understood our needs for new doors. We will gladly recommend Nick and Precision to any one asking for a recommendation. Our decision to go elsewhere was based entirely on design and price point. Chip Serrell PS. Nick's co worker, Brian, was also excellent.
Howard Serrell
Response:
Howard Serrell, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Repair
Austin, TX
Had excellent service from Nick Sager, even though my garage door opener ended up being ok - it was just out of whack from my husband moving the sensor. Nick called ahead to say when he was coming, he arrived promptly, was very courteous, and informed me about maintenance and operation of my garage door in case something might come up again. He did a 5 star job!
Bonnie Poston
Response:
Bonnie Poston, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Nick.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Repair
Austin, TX
I couldn't have asked for better service. Technician was timely, knowledgeable, pleasant and great to work with. This is our second experience with Precision and we will continue to use them whenever necessary and recommend them to anyone who is looking for excellent garage door service at a fair price.
Greg Logwinuk
Response:
Greg Logwinuk, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Kyle, TX
Appreciated the quality service, the professional service, and the fact that you show up on time and complete the work on schedule. I wish all home service providers would use Precision as a model for excellence in service. 5 Gold Stars
Michael Costa
Response:
Thank you again for the review and your business.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Kyle, TX
I have used Precision on prior occasions and have always been very satisfied with their work. They respond promptly, are very efficient and knowledgeable and offer quality products.
Duane Beals
Response:
Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. Thank you for your business!
The Precision Team
Service Provided:
Garage Door Repair
Product:
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Steve Freitas
Precision Garage Door Of Austin
1300 Smith Rd., Ste 105Austin TX, 78754