PRECISION GARAGE DOOR SERVICE OF FORT THOMAS

John and Ben came to my house today to review the issues that I was having with my garage door. After further inspection, they concluded that I needed a needed a new motor. They installed the motor and replaced other essential items. Most importantly John walked me through setting up the wi-fi on my door and also programming my SUV. The customer service that I received went above measure!!! I would highly recommend Precision Garage Door to anyone who is in need of repairs or replacement.

Linda S. Mingo

The Tech David Allen was very professional, informative and took pride in his job. He also installed all new parts(minus the door) in a very efficient time frame and the work was quality. I will refer Precision to anyone I can!

Jess Greenwell

Chris was very knowledgeable, very courteous. He explained everything I needed to know!

Jeffrey Walton

Dave Eiler and his trainee Brian adjusted door as it wouldn't stay open when unlocked from opener. He pointed out wear on opener. I opted to delay replacement. After discussing with my wife after he left we decided to go ahead with replacement of opener. I called your office to schedule replacement and due to a cancelation Dave was able to come back later the same day and replace the opener. Took about an hour and everything is working well. Thanks to Dave and Brian for professional job. I will recommend them to all my freinds and relatives.

Joseph Jacobs

We are very impressed with the quality of work Precision provided us! We were able to contact Precision over the weekend to get a Monday morning appointment scheduled. On Monday morning we received a text letting us know who our service technicians would be, along with brief bios. Nice touch! The technicians were courteous and personable--far more so than other service technicians we've had in the home. They asked questions about how we use our garage door opener (how often do we use it, do we park in the garage, what our experiences of using it have been). Following an inspection, the technicians thoroughly explained four options available to us, including pros & cons of each options. We were able to make an informed decision which ultimately was a full replacement of the door opener, a decision that was backed up by Precision's lifetime warranty on the new unit. We certainly recommend Precision Door for anyone's garage door needs!

Patricia Ross

Jonathan did a great job in diagnosing the problem and explaining my options. Then he very quickly and thoroughly made the repair to the garage door. He was very knowledgeable and friendly.

Anthony Short

Excellent service! Dave and Gabe arrived on time and did a fabulous job of replacing the malfunctioning safety sensors and examining all parts of my garage door and opener to ensure everything was operating optimally. A+ in every way.

Beth Hoffman

Very thorough and professional.

Chris Sealy

Excellent service from David and coworker. They were thorough and explained everything that was going on. They did not push the most expensive route but brought up different options to choose from along with pros/cons with each option. They even noticed my veteran's license plate and gave me the Veteran/First Responder/Teacher discount. Thanks for all your help.

Randy

We would use them again! Came out the next day and had the garage fixed in a couple of hours !

Elizabeth Hayes

Our service tech arrived as as scheduled ready to go to work. He made his checks and explained what he thought happened. Made the resetting of the camera and checked the function. All functions are working now. Great service.

Dan Potter

David did an outstanding job on everything. Explained everything he did in detail. He is a very friendly young man. Great job David.

Charlene Mcfarland

Dave was awesome and fast. Our new Liftmaster is fast and quiet. Love it.

George Schurr

Nice, polite and very professional! The door was installed with care and timely. Installer explained how to operate the door. I thought I had called Over Head door Co. and was worried I had made a mistake. But very satisfied with your Company. Thank you very much.

Carol Duell

David lendardt was my tech. He called me and said he would be here in 30 minutes.!he also asked if I wanted coffee or anything. He was here in 30 minutes. He looked at my door explaining everything that need fixed. He was very thorough and considerate. I have used this company before. He quoted me a price for repairs I agreed on. He went and got the parts he needed. He was back in about 15 minutes. He was finished with the repairs in 30 minutes. Just like he told me he would be. He was a very professional tech. Listening to all me questions and concerns. He showed me everything he had done. I then signed for the bill. He said if had any troubles or questions to call the company. I would recommend this company and David to anybody. Thanks for the fast service. And thank you David .

Kenneth Ridiman

Excellent as always. Luke Mattia was friendly, courteous and very professional. He diagnosed the issue, presented some options and got the repair finished. This is the third time I've used this company and I've been highly satisfied each time.

Chris Pinelo

David was our technician. He was extremely helpful. Courteous, professional, knowledgeable. Did a great job. I cannot say enough good things about this kid. Give him a raise. He is a big asset to your company

David Zapp

I was pleased from start to finish with the service I received from Precision Door Service. My interactions with them were very pleasant, they answered questions to my complete satisfaction, presented me with appropriate options and worked quickly and efficiently. I also appreciate their policy of including background checks on their employees for additional customer peace of mind.

Nicki

Brent Stringfellow was very professional and knowledgeable. He was efficient and took care to catch every detail with the installation. Also did a great job helping us program and understand our new device. We are are very satisfied customers!

Leslie & Brent Vinson

Will and Brian were great. Excellent service. Professional and friendly.

Dustin Salisbury

Arrived within hours of service call for repair to garage door. David was polite, thorough and cleaned up everything prior to leaving. Highly recommend.

Geana Trutschel

Technician was amazing, very knowledgeable, and provided me with various options for resolution. Highly recommended. I look forward to doing business with them in the near future.

Bobbi Sydnor

Brian was very informative and explained everything to me thoroughly. I would consider Brian an essential asset to the company.

George Parton

The service was fast and efficient. We are so pleased with how it turned out. Thank you!

Jennifer Mansu

Brent did a wonderful job! He addressed our problem and quickly took care of it. Would definitely recommend him. He was also very kind!

CL

Performed as they said they would. Had a competitive price. Were on-time and cleaned up after they finished, including removal of debris from the framing. Good work. Will be glad to recommend your firm.

Shad Sletto

I was impressed with the same day service and Brett Sackenheim the technician that did the repair. He was very nice and very good at his repair work. He did forget one of his tools at the house - a flat metal file. Whenever he is in the area, he can make arrangements for picking the tool up. I think he is a good employee for Precision and will someday be in charge. Go Brett!

Eric

I was happy with your work. Thank you Patti

Patty Rust

Service Techs came early, but called to see if that was OK. Fixed the door fast. Works now like new, after their repair. Friendly. I like the texts confirming who the technician will be on the call. Nice working with these folks.

Cindy and Chris Niehaus

Ray and terry were great. Knowledgeable courteous and prompt. Thank you all for the help Jan Hopper

jan hopper