PRECISION GARAGE DOOR SERVICE OF PALO ALTO

Mario explained what has to be done

Bertha Gouw

Paulino appeared on time, tinkered with the garage door for a few minutes by raising and lowering it manually, then suggested that it was time to replace some parts. We have used the door and its parts for 33 years, so I was not surprised. Paulino gave me an education in rollers and springs and torsion tubes and bearing plates, gave me a quote, and said he could complete the work within an hour. And he did. He communicated, he worked hard, he was knowledgable, and he had a sense of humor. Thank you Paul!

Wilson Cooper

Mario was the best technician. Thanks that he replaced rollers putting less street on the lift motor. I will definitely call you again when the need arises. Frank M.

Frank Mueller

My garage door was making noise and not rolling smoothly. The bracket torn apart from the garage door after a week of noisy operations. I was happy to see a well mannered young gentlemen from Precision at my door step as they've promised. My technician, Antonio explained what needed to be done and showed me how to maintain my garage door so that it can operate smoothly for many more years. I had new rollers, drum, bearing plates, etc. He was very professional and appeared to really know what he was doing. I was also able to use the Precision discount coupons for the services. I have used Precision for my garage door many years ago. I highly recommend them because they responded to my needs promptly.

Shirley Chin

James and his helper Antonio did a great job repairing my garage door. They were courteous and polite and very efficient. I have nothing but praise for their work.

Pat Blumenthal

Fantastic service, maintenance on our door completed, on time, called to let us know he was coming, very nice repairman

John Dolph

Phillip was excellent; immediately diagnosed the problem and fixed it. He also educated me about our Liftmaster system. Couldn't be more pleased.

Joel Friedman

Mario was great help very professional clean and practice all Cdc Covid-19 guidelines arrived to my house on time wearing a mask and practicing social distancing. Answered all my questions, broke down my quote so that I can understand what was being repaired and what needed to be repaired. Highly recommend Mario and precision garage doors.

Robert Curincita

Phillip arrived in the promised time, after inspection of the failed door gave me three estimates for three possible scenarios. He did the complete work in about two hours. The door worked smoothly and with less noise. Very professional work. Thank you.

Marcos Karnezos

Phillip was very professional and knowledgeable. He immediately figured out the problem and fixed it and explained clearly what he was doing. We would certainly use this company again if needed.

Fida Milki

Mario did a great job on replacing my garage door opener. He did it quickly and explained everything very thoroughly.

Kellie Villanueva

5 star rating.. my appointment was scheduled between 1 pm and 5pm. My repair guy Showed up about 1:10.. this is unreal for service repair to show up that early.He was very professional,Came in looked at the door gave me a estimate for the repair and got to work. He conducted his business while conversing with me the whole time.Great work fast,clean and knowledgeable. This is where I’m going for any future garage door repairs.*****

Bobby Hamilton

Bobby Hamilton, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Good job!

Lingli Wang

Lingli Wang, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Very happy with the service. Tech knew what I talking about. Very knowledgeable.

Reena Sharma

Reena Sharma, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Not the cheapest guys in town, but they showed up on time, the work was done very quickly and the result is excellent. Would definitely use them again.

Greg Watson

Greg Watson, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.

The Precision Team

Shawn the technician that serviced our door did a great job. He was very professional, called ahead of time to tell us his arrival time and performed the service in a timely manner. He clearly explained what needed to be done and what other options for maintenance he could offer so there were no surprises. We were very happy with the service he provided us. Dave

David Olsen

David Olsen, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Shawn.

The Precision Team

The repair person sent to my property was Paulino Uvias. He couldn't explain to me why he was recommending the work that he was only that those were his recomendations. He was also offering only a limited warranty. Two other repair technicians from other companies gave lifetime gurantee and cost one third the price. I felt like I was being swindled and I am glad that I sent him away. I will NEVER use this company EVER AGAIN!

Deanna Marent

Thank you for your review and opinion of your experience with Precision. Our technicians are expected to look at all components of your door. We teach them not only to look at the symptom but at the root cause of the broken part. When openers fail, it is often due to heavy springs and/or worn rollers. When the cause of the problem is not replaced, often the opener will fail prematurely. We wish you well with your new opener and hope you have great success.

The Precision Team

Outstanding service. Turns out I have a gate opener and not a garage opener. Found that out when the service person, a very nice person, arrived and explained that they do not fix gate openers. They nicely waived the service call fee. Much appreciated. Very professional

Jeff Gray

Jeff Gray, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Wonderful service from Chad...5 stars...friendly , informed, talked me through the whole process...timely phone updates, careful of our spaces, a joy to work with....

Lucianne Mcintyre

Lucianne Mcintyre, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Very well organized service. Very clear communications. Less than expected service charge offset by higher than expected margin on parts. Forces on the spring and the door make it risky for not a professional to deal with. Excellent experience overall. Professional fast work by Malek.

Vadim Mashevsky

Vadim Mashevsky, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Cory was the service man who installed our garage door. I was very impressed with his work and would not hesitate to recommend Precision Garage Doors, based on his work alone. All of my contact with Precision Garage Doors has been a very positive experience.

Jan Vanderlaan

Jan Vanderlaan, thank you for the review, and we appreciate the recommendation!

The Precision Team

Excellent company. Michael came early and we agreed that the 29 year old door opener was shot. An hour later the new system was in place. Five stars for these guys.

Thomas Neier

Thomas Neier, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

The technician explained my options clearly, so I understood exactly what I needed and it made it easier for me to make a decision.

Jean Coyne

Jean Coyne, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Timely, courteous and professional service. Would definitely use again.

Hugh Isola

Hugh Isola, thank you for the review, and we appreciate the recommendation!

The Precision Team