Precision Garage Door of Tri Cities
Has Received 5 Reviews in:
Bristol
Average Rating: 4.20
Garage Door Repair
Bristol, TN
I purchased a new garage door and it was installed on 22 November 2019. On 31 December the door malfunctioned and would not close. My water pipes were exposed to the cold, so I could not wait for the repairs. I called Precision garage door and was told they could could not approve warranty work, they would send someone out, but I would have to pay a service call that would be reimbursed when the office opened. Even though I have a warranty for parts and labor I was told that because they came out on New Years eve that I would still have to pay $200.00 for the service charge. This is very poor customer service. I will never use your company again, and will recommend the same to all of my friends and associates. Would have rated no stars if the option was available
Daniel Mullins
Response:
Daniel - Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if there may have been any miscommunication. We will look to this as a teaching opportunity for our team to serve our customers better in the future. We appreciate your business and look forward to serving you again if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Bristol, TN
Overall great experience. Tech was very knowledgeable and practical, giving us several options for remediation and allowing us to choose. Tech was done within 1 hour of beginning on the route we opted for. Overall great experience.
Joseph Drye
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Bristol, TN
When our garage door wouldn’t work I just looked up this service online and Precision stood out because of the great reviews. Thomas came out same day and knew immediately what was wrong. He was very friendly, knowledgeable and thorough. Would definitely recommend this company and Thomas! 5 stars!!
Sharon Potter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Bristol, TN
Googled to locate a garage service especially since it was a holiday. Was very pleased with the work performed on the technician.
Barbara Perrigan
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Bristol, TN
Excellent, quick service- highly recommended
T Hudson
Service Provided:
Garage Door Opener Repair
Product:
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Rich Battistini
Precision Door Service of Tri Cities
681 Gray Station Rd, Unit 1Gray TN, 37615
