Bobby Vahdatshoar serviced my garage door 3:15 - 5:45 on Saturday, 2/24/24, providing top-notch service in every respect! His expertise was superb in my judgement, & I spent the whole time with him as he performed his expert assessment of the problems with my garage door system. I always stay with my service people so I can understand & learn as much as possible about a household device. To Bobby's credit, he not only accommodated my interest but explained every detail of what he found, recommended for service, & performed to repair. Acknowledging my thirst for as much information as possible, he explained everything he was doing & the principles behind their operation, as well as how I can provide owner service to extend their life. His demonstration of homeowner maintenance was comprehensive & most helpful. I was so impressed with his service that I told him that I would name-request him if I needed further service from Precision. His capabilities & customer service expertise should be duly recognized by Precision management as the asset they truly are.
Ron was on time and very professional. He was able to fix my problems in a timely matter with the keypad and he also noticed something about my sensors and helped me with that as well. Much Appreciated, Tina
When my garage door failed to open and after I determined the batteries in the opener remote were good, I went online and randomly selected Precision for maintenance of the door. Precision sent Tavon the same afternoon and through his inspection and pointing out to me why he recommends a door replacement. I knew deep down that that would be the solution and proceeded to making an order for removal of the old door and replace it with a new door. Tavon was very professional in his technical explanation of the old door's condition. Thus far, I would recommend Precision for any garage door problem.