Precision Garage Door of Kansas City
Has Received 29 Reviews in:
The Lenexa Area
Average Rating: 4.83
Garage Door Opener Install
Lenexa, KS
Rich was outstanding! Walked us through what was wrong and then gave us several options with no pressure. We were so pleased he then replaced our garage door opener in about an hour and a half. Very friendly and helpful service.
Kelli Stevens
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Lenexa, KS
They got here within an hour and fixed my door. Technician very professional! Second time I have used Prevision and I highly recommend them!
Keith Stinnett
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Lenexa, KS
Garrett and Josh were efficient and professional. The price was fair. I highly recommend Precision Overhead Garage Door! Thank you!
Alaina V.
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Opener Install
Lenexa, KS
Friendly staff, professionally handled and quick service. Quality product for a good price.
Jeff Kaeser
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Lenexa, KS
Very happy with the quality of the repair and technician was very informative letting me know levels of service and what he would be doing before starting the job. After completing the job, he reviewed what he had done and ensured I was satisfied with the work. Only complaint was the high cost of the service.
Robert Whitman
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Lenexa, KS
Tech called ahead and arrived promptly as committed. Went immediately to work and submitted options for additional work. Replaced springs on doors and adjusted them to open and close properly. Congenial and we’ll mannered. Would highly recommend service to others.
Lou ann Parish
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Lenexa, KS
Service was quick and complete. Serviceman was friendly and knowledgable. Have always had good experiences with Precision which is why we continue to use them.
Bart & lucinda (cindy) Hastert
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Lenexa, KS
I had Daray Ferguson do the repairs to my garage door which had a broken spring. Daray was very informative and helpful in explaining what needed to be done to improve the function of the garage doors. The work was done within the time he said it would be done. The doors work better than they did before. I would definitely recommend Daray and Precision Garage Door.
Alan Klepaczyk
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Lenexa, KS
Dale was great! He was polite, friendly ,professional, and explained everything. The work was done quickly and correctly.
Evan Welsh
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Lenexa, KS
Great job by two partners who worked well together on a cold sleety night 5 stars for both great job defining the problem at hand and presenting a cost effective solution. Had this company 8 years ago still had me in there computer , thank you
Gene Hart
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Lenexa, KS
Our garage door opener died over the long weekend, but there was an opening on Monday anyway! The guys were professional, quick, and answered all our questions. Can't recommend them enough!
Bud Crittenden
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Lenexa, KS
Great job! They came installed a new opener. Answered all my questions. I would highly recommend them.
Keith Arnold
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Lenexa, KS
Travis was great
Dustin Blackburn
Response:
Dustin Blackburn, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Travis.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Lenexa, KS
When I made the appointment I was not told about the $15 environmental charge. I was also quoted a $59 charge, for the inspection, which turned out to be $69. I am not happy that I was forced to pay the additional $25.
Peter V
Response:
Peter - Thank you for reviewing our recent service call. We regret that you were not informed about the $15 charge. That should have been disclosed. We will send a refund for that amount (week of Feb. 12) when our accountant returns from surgery. We do our best to be upfront regarding all fees so you can make well informed decisions. Regarding the service charge, we charge $69 for our trained tech to come out, inspect the door, and provide a professional diagnosis. We lower that charge to $59 of you purchase any parts. We did review the recorded which indicated that we did in fact share that. We appreciate your business. We will look forward to serving you in the future if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Lenexa, KS
stu and jordan were here on time. both were personable guys and did a good job. i'd reccommend your service to my friends.
John Simpson
Response:
John Simpson, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Lenexa, KS
Precision Garage representative arrived to my residence in a timely manner. Very professional and engaging. Diagnosed the problem with my garage door opener immediately. Excellent service.
Richard Rogers
Response:
Richard Rogers, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Broken Garage Door Spring Repair
Lenexa, KS
Can I get a copy of my invoice and warranty?
Cary Daniel
Response:
Cary Daniel, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. An email was sent on 1/23/17, please check the spam folder as they sometimes get directed there.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Lenexa, KS
Tanner did an incredible job on our Liftmaster replacement and replacing the rollers in our door. Very professional and cleaned up after his work was completed.
Rob Johnson
Response:
Rob Johnson, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Tanner and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Lenexa, KS
Excellent, friendly and fast. Much appreciated for a small emergency.
Steve Karpowich
Response:
Steve Karpowich, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Lenexa, KS
Great guys, told me my options, the cost, & the possibilities. My choice was a little more than I originally expected to pay, but my door has never been so quiet. Will definitely recommend to anyone!!!
Ed Zahn
Response:
Ed Zahn, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Lenexa, KS
Tech came out to quote new doors/openers/tracks and was very nice. The doors he suggested we get were transitioning from Reliant over to Aspen, and the Tech didn't want to give a solid quote and have me pay for them that day (which I planned to do), until he received confirmation of the final cost of the new doors. Tech told me I would be contacted by Woody by Monday. Well Woody didn't call, and I called and left 2 voicemails with no return call. So....on to the next company. I went with Raynor Garage Doors, since this is the company that was on the brochure that we were given by Precision. They came in $700 cheaper for a better door and hardware....AND....they informed me that the Aspen doors weren't even going to begin manufacturing until end of October, first of November, so the 3-weeks that Precision quoted was also incorrect. Thanks for dropping the ball Precision! You saved me a ton of time AND money!
Aimee Hall
Response:
Aimee - Thanks for your assessment of our recent estimate. We strive for 100% customer satisfaction. Occasionally, we drop the ball. We regret that we missed the mark while serving you. We appreciate the feedback and appreciate the opportunity.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Lenexa, KS
5 star. Michael was on time and very knowledgeable. We would definitely use Precision again.
Earl Fuller
Response:
Earl Fuller, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Michael.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Lenexa, KS
Service work done today- techs were nice, courtious and knowledgeable. Work requested was completed in a timely manner and inspection results of all door parts was explained. Thank you for taking care of our needs today
Scott Zavelo
Response:
Scott Zavelo, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Lenexa, KS
Robbie, your sales and service representative, was on time. Does this really happened anymore! He was very personable, and extremely knowledgeable regarding your products. He did a detailed analysis of my wants and needs and provided me with good counsel and options to choose from. After our meeting I purchased one of your new doors and the accessories to go with it. It was so refreshing to deal with a true professional. I am anxiously awaiting my new door's arrival and installation. I'll let you and your staff know how this process goes. If Robbie is any example of future service I'm sure it will be superlative.
Stephen Ford
Response:
Stephen Ford, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Robbie.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Lenexa, KS
I'm very comfortable recommending this company. I was extremely happy with the inspection, explanation, and the various options they presented. No pressure to "up sell" me. I had the spring, several rollers, and overhead hangers replaced. They went over the door thoroughly and also repaired several hinges and some wiring. I was impressed with how the job was estimated and priced out. Terrific technicians. Polite and fast. Great Job.
Ray Tanguay
Response:
Ray Tanguay, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Lenexa, KS
Terry and Mike did a great job. They identified my problems and offered solutions and then performed the install quickly and efficiently. Thank you.
Stan Nill
Response:
Stan Nill, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Lenexa, KS
Great service all the way. Definitely would recommend and use again.
Zach R.
Response:
Zach R., thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Lenexa, KS
Service tech was very friendly and professional, and did not try any high-pressure sales tactics. The work was completed quickly. Thanks.
Tim
Response:
Tim, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Lenexa, KS
Terry Wilson and his assistant diagnosed the problem promptly and made the necessary repairs. They provided me with complete explanation of the problem and the fix. I am very satisfied with the service and would contact Precision again.
Gary Link
Response:
Gary - we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Terry.
The Precision Team
Service Provided:
Garage Door Repair
Product:
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Brian Hennings
Precision Door Service of Kansas City
5429 Blue PkwyKansas City MO, 64130