Precision Garage Door Service Of Chino Hills

Mathew Herbert came out pretty quickly and despite the spring being broken and the cars being in the garage , he was able to get the old spring off and new one on and working in 45 mins. Not cheap but very efficient.

Michael K very timely, professional, personable, great communicator. When he ran into a problem with the repair, he called the supervisor and someone was out in 30 minutes. And that was after 6:00 pm!

Matt was great. Thank you!

I’ve used them a couple of times. Great service and dependable! Micheal came out and diagnosed the problem right away. Michael was friendly and professional!

I had an emergency situation, the spring had cracked on my neighbors door where I store my vehicle, I needed to be somewhere important in 2 hours. I called Precision, they told me they could only send someone out the next morning, so I scheduled for that. Within 10 minutes, someone from Precision called me back and told me they had a tech who could arrive in 30 minutes. Then, the tech, Mike called me from Santa Monica and I explained to him that we live in Pacific Palisades and due to the recent fire, he would need to pass through a checkpoint to reach us. He called within 10 minutes and told me he was denied entry and told he would need to drive to Westwood to get a contractors pass. Undaunted, he drove to a different checkpoint and told the guardsman that it was an emergency work order, that I was stuck in my garage and low and behold, he was allowed entry! He then arrived, was very friendly, knowledgeable and completed the work in less than an hour. Thanks for saving my day, Mike! I highly recommend Precision (and Mike!) and will use them again.