PRECISION GARAGE DOOR SERVICE OF LEXINGTON

Review:

$100 higher, with Angie’s List discount, than competitor to replace both garage door springs.

David & valerie Craker

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Response:

Mr. & Mrs. Craker – Thank you for taking the time to review our recent visit to your garage. From time-to-time we hear that our prices may be a little higher. Most often this is the result of providing quality-screened, fully-licensed and insured service technicians, dispatched in well stocked service vehicles which carry high-quality parts offered along with some of the longest warranties available in the industry. We understand pricing is an important factor and will take this as an opportunity to review our pricing for room for improvement. Although we weren’t able to earn your business this time, we hope you may consider us again in the future if needed.

The Precision Team

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Comment:

Why couldn’t I find reviews on your website or Angie’s List that allude to your high pricing structure? I shouldn’t have had to pay a $70 service fee for a quote that you wouldn’t provide to me over the phone. I’ll provide a more detailed Angie’s List review. Thanks

David & valerie Craker

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Comment:

Why couldn’t I find reviews on your website or Angie’s List that allude to your high pricing structure? I shouldn’t have had to pay a $70 service fee for a quote that you wouldn’t provide to me over the phone. I’ll provide a more detailed Angie’s List review. Thanks

David & valerie Craker

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Comment:

Why couldn’t I find reviews on your website or Angie’s List that allude to your high pricing structure? I shouldn’t have had to pay a $70 service fee for a quote that you wouldn’t provide to me over the phone. I’ll provide a more detailed Angie’s List review. Thanks

David & valerie Craker

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Comment:

Why couldn’t I find reviews on your website or Angie’s List that allude to your high pricing structure? I shouldn’t have had to pay a $70 service fee for a quote that you wouldn’t provide to me over the phone. I’ll provide a more detailed Angie’s List review. Thanks

David & valerie Craker

Review:

Precision came highly recommended by a family member of mine. I also am highly satisfied. My garage door was able to be repaired the same day they came to see what the problem was. The technicians, Will and Austin, were friendly and informative. Five stars to you guys!!

Andrea Palmer

Review:

Very Professional job! The Technician went above and beyond, was quick, courteous, and did a great job. My husband thought the price was too high initially when I told him how much it was over the phone, but when he saw the job they did, he was very pleased and we would recommend them to others. 5 stars!

Jennifer Higgins

Review:

Love Precision...... most honest people in the business!! They don’t try to make money off of you by trying to talk you into products or upgrades that you don’t need. I will ALWAYS recommend PRECISION!! They’re wonderful,from the people that answer the phones ,to the people that show up at your door!! 5 stars !!

Christy Fitch

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Response:

Christy Fitch, thank you for the review, and we appreciate the recommendation!

The Precision Team

Review:

Showed up during the time they said they would. Called to inform me when they would be there. They were great! Definitely knew what they were doing and it didn’t take them very long to get it fixed!

Matt Walls

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Response:

Matt Walls, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Review:

Thank you for your prompt response to my call for assistance. Steve was pleasant, informative, knowledgeable and efficient. He performed a rebuild of the door mechanisms which came with a lifetime warranty. Thank you for your service.

Judith Williams

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Response:

Judith Williams, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Steve and his work.

The Precision Team

Review:

Wonderful efficient service by Nathan. Great work. Couldn't have had a better experience.

John Deatley

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Response:

John Deatley, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with  Nathan and his work.  

The Precision Team

Review:

Our technician installed our new door on a frigid day and made sure we were happy before completing the job.

Brenda Egleston

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Response:

Brenda Egleston, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Review:

Very prompt, professional and efficient.

Deborah Williams

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Response:

Deborah Williams, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Review:

James was my tech. He was kind and knowledgeable. Prompt and efficient.

Nathan Warner

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Response:

Nathan Warner, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with James.

The Precision Team

Review:

The fellow who came to do the install was very professional and friendly. He did a good job. Door opens like brand new!

Kelly Corman

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Response:

Kelly Corman, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Review:

Precision does a great job! You get same day service, the lady that answers the phone is very friendly and helpful, and you even get an email with pictures of the technicians that will be coming to your door. In this day and age, this is a great safety measure. They explain the repairs needed and break down the cost of each. I recommend them highly!

Brandi Whitman

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Response:

Brandi Whitman, thank you for the review, and we appreciate the recommendation!

The Precision Team

Review:

I called Precision from the yellow pages. They were courteous and sent a repairman to see me the same day. Had a broken spring. Repairman was affable and very knowledgeable. Great place of business. 5 stars.

Ron Hastings

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Response:

Ron Hastings, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Review:

I chose Precision Garage Door to repair my door because they serviced my area. They sent a repairman the next day. Roger was very prompt and courteous. He was professional in both manner and the repairs. He explained all of my options in detail and had my garage repaired within the hour! I was very pleased with the company and their repairman.

Laura E

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Response:

Laura E., thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Review:

I am extremely pleased with the quick, quality repair work done by Roger Dittert, the technician. Roger was courteous and knowledgeable. I am also extremely pleased with the receptionist who answered my phone call this morning. She was very polite and helpful! This company was recommended by my uncle. I have already recommended them to my sister, and will certainly continue to recommend them to all my friends & family. Thank you for a great job and a super experience!

Mary Miller

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Response:

Mary Miller, thank you for the review, and we appreciate the recommendation!

The Precision Team