NORTHWEST ARKANSAS-AREA
LOCATIONS
We had an issue with our door not closing. David diagnosed the problem(s), offered a solution and fixed it. Now works like a dream. And, so quiet you could sleep through it closing!
The men who came were helpful and curtious they did a good job
We starting getting a beeping alert sound from our recently (under a year old) garage door on a Saturday. The sound grew louder & more frequent the next day so we started researching online. By that Sunday night we were able to chat with a Precision Door rep who thought the sound was related to a battery backup. A service visit was scheduled for the next day. By early Monday afternoon tech Ethan Guenther was dispatched and was quickly able to determine the problem was with the battery backup and he replaced the battery. Ethan was able to explain the situation (rare case where battery was a failure), fix it and determined it under warranty, thus no charges for the battery or service call. Ethan's service knowledge and friendly attitude made this a quickly resolved issue. Much appreciated!
Rogers AR, 72756