Precision Garage Door of Northern Virginia
Has Received 62 Reviews in:
The Alexandria Area
Average Rating: 4.84
Garage Door Repair
Aldie, VA
Door Designer, Garrett Easley arrived on time, was well-mannered and very professional. Garrett provided an honest assessment and answered all my questions/concerns.
Jesse Strange
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Ashburn, VA
Kyler was absolutely fantastic from start to finish. He called to let me know the time he was arriving so I could make arrangements. He discreet was broken and what would be done to fix it. He gave be the quote then Proceeded to do the work in under an hour to replace all things springs, pulleys, and cables. Great work and Thank you!!
Randy Rhoads
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Alexandria, VA
Knowledgeable, friendly, and prompt. Great customer service. Helped problem solve to get our garage door keypad working. Will use again the next time we have an issue.
Arden Levy
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Sterling, VA
Great job done professionally - all done neatly in a timely fashion. Thank you
Robert Powell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Leesburg, VA
This experience was exceptional, the quality of the service, the timing and the scheduling, the friendlyness of the technician and the operator. I would HIGHLY recommend Precision Garage Door Service. The professionals you can trust.
Tom Solitario
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Alexandria, VA
Had a spring break on Friday. Was able to get an appointment for Monday. Took less than 90 minutes to evaluate the problem, offer three options and complete the job. Thanks.
Robert Dixon
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Alexandria, VA
Matt was quite knowledgeable, courteous, and patient who answered all my questions! He was also very friendly… it was real a pleasure! Precision Door should be proud to have an employee like Matt. My expectations were exceeded!! Regards, Ken Thomas
Ken Thomas
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Alexandria, VA
Service was great mech.knew what to do. Couldn’t be more pleased.
Michael Balson
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Alexandria, VA
The service was outstanding. The service person Layne was cordial, professional and explained the whole process of replacing the motor and the rollers in a simple way. We were quite impressed with and would strongly recommend to anyone needing garage door repair
Lalita Seshadri
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Alexandria, VA
I’m very happy with our experience with Precision Doors. The staff is polite, professional, and knowledgeable. We love our new garage doors!
Elsa Endicott
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Sterling, VA
Precision Door responded immediately to my request for help, showed up on site early, and went above & beyond in every aspect. The service they provided was exceptional. They will be my first (and only) call for garage door repair and/or upgrade from now on!
John P.
Response:
Hello and thank you for choosing Precision and for sharing such an amazing review of your experience and the service Cameron provided. We really do appreciate your kind words and positive feedback. Most importantly, we are happy that you are a satisfied Precision customer. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Alexandria, VA
Great service and competent technician; however, the issue was not resolved as the sunlight, despite relocating sensors still adversely affects the operation of the door during certain hours of the day (10AM-2PM).
James Rives
Response:
Hello Mr. Rives- Thank you for bringing this to our attention. After speaking with you, I'm confident that technician Stone will be able to assist you in resolving the issue and we'll have your garage door back working properly and safely. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Ashburn, VA
MAJOR RIPOFF!! $700+ to put in torsion spring system. I had broken extension spring system. They came in and said we can't fix that (SURPRISE!!). I should've sent them their merry way, would have still been cheaper to pay the 'diagnostic fee' of $145 (are you kidding me) and get someone else to come over and do the job. You guys are ridiculous.
Pissed off
Response:
Hello Mr. Vachhani – I’m sorry to learn you are unhappy with the service provided 2 weeks ago. What you described is contrary to what we strive to do each and every day. Please know, you did not have an extension spring system, you had a Torquemaster, which is a disposable system. As explained by your technician, we cannot repair a Torquemaster, but we offer to convert it to a torsion system. This system can be worked on by any garage door company in the future. Your technician reviewed and explained your options, which you approved and signed off on prior to starting the work. The $125 service fee covers the inspection and the labor for the service work and the overhaul. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Round Hill, VA
Whether it was the initial pricing and scheduling or the actual install, the Precision team (Suzanne and Patrick) were fantastic. They kept me informed throughout the day prior to the installation as well as when the installation was taking place. Thanks Precision!
Tim S
Response:
Thank you for choosing Precision and taking the time to share a review of your experience. We certainly appreciate the opportunity, and of course we are thrilled to know you are happy with the service provided. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Ashburn, VA
Very satisfied.
Danielle Edgell
Response:
Hello Ms. Edgell- We certainly appreciate your business over the last years, and thank you for being a pleasure to work with. We're happy to know your pleased with Kevin's continued service and your Precision experience. Thank you for taking the time to share your review. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Sterling, VA
My sister had high praise for you all, and when our garage decided to snap a spring and some cables this morning, I called and was relieved you were able to come out within a few hours. What was originally thought to be a spring repair became a bit more involved as our aging garage door had more issues. So I'm excited when you all come back and put the new doors in but appreciated you all giving me options and also I didn't feel pressured either.
Christine R
Response:
We certainly appreciate your sister's high praises and recommendation. Thank you for choosing Precision! We're happy to know you're pleased with the service Cameron provided and your entire Precision experience. Thank you for taking the time to share your review and the 5-star rating! Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Alexandria, VA
Good service, recommend them highly.
Essam Tellawi
Response:
Hello Mr. Tellawi- Thank you for being a loyal Precision customer over the years. We certainly appreciate you taking the time to share your review and recommendation. Happy to know that you're pleased with the service Cameron provided. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Alexandria, VA
We were drawn to the fact that Precision is owned & operated by Veterans. Not only because we want to give back for their service to us all, but also we felt that Vets are quality conscious. As for the service, it was wonderful! Kevin, was knowledgeable and patient with questions asked. He finished the job with care and dispatch. Also, the customer service by Suzanne was terrific.
The Jeromes
Response:
Hello Mr. and Mrs. Jerome- We certainly appreciate the 5-star review and kind words! Precision Garage Door Northern Virginia is veteran owned and operated, and the owner thanks you for your business and support. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Alexandria, VA
Excellent. Five star. Mac, the technician, was fantastic, professional, very knowledgeable. Will use this company for future needs. Will also recommend to friends. Thank you.
Maureen
Response:
Hello Ms. Maureen - Thank you so much for reaching out and now, taking the time to share your review. We're so pleased to know you are happy with your Precision experience and Max's service. We appreciate the opportunity and value your feedback. Thank you for the recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Ashburn, VA
Our garage was old and in need of a tune up. Max was wonderful. He laid out all my options and never pushed to try and sell me something I didn't need. He walked me through the repairs before and after and helped me reprogram my keypad which had never worked in the 5 years we've been at this house. Eventually we will need to replace the motor, springs, and cables and Max was able to provide me with a quote for that when the time comes. I will definitely be called Precision Door Service back and requesting Max when we are in need of that repair.
Meghan Aloshen
Response:
Hello Ms. Aloshen- Thank you so much for taking the time to leave us a 5 star rating and share your Precision experience - it's much appreciated. And thank you for the awesome review of Max! We will be sure to pass this along to him. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Alexandria, VA
Precision Garage Door did an outstanding job installing a new operator and overhauling the mechanical lift system in my garage. The price quoted for the job was fair. Their installer was very professional and arrived on time. I highly recommend Precision Garage Door for your garage door needs.
Juan Lopez
Response:
Hello Mr. Lopez- Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated and we value your feedback. Thank you for the recommendation! -Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Leesburg, VA
Very prompt, courteous professionals by phone and in person. Installer clearly explained recommended improvements and maintenance to my service request. He was very thorough and detailed with the service.
Thierry Palmer
Response:
Hello Mr. Palmer, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks so much for your kind words. -Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Sterling, VA
Quick, painless, friendly and accurate service. Would call them again for any other garage door repairs or installs.
Gary Vonerden
Response:
Hello Mr. Vonerden - Thank you for sharing your review and positive feedback. -PDS Northern Virginia
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Sterling, VA
Kevin is a very professional guy. He was here 10 years ago for our original setup and he came back for service on this unit. He knows his business and did will both times. When something lasts 10 years, you have to think it was done right the first time.
Dennis Poindexter
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Alexandria, VA
Was a great experience - I liked having three options to fit my budget.
Kathy Off
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Garage Door Repair
Ashburn, VA
Excellent workmanship and fast service at a reasonable price!
Theresa Hennesy
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Alexandria, VA
Excellent analysis and service!
David
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Sterling, VA
The serviceman has been super polite and professional. Thank you.
Mandy Hassan
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Ashburn, VA
Corey arrived on time, gave a full inspection and then full explanation of what was needed to make our over ten years old garage door like new. With three estimates for minimum needed to make it functional, middle to upgrade existing parts and replace fraying cables orb and support bars, and top service , we selected what felt right for us and Corey did the work then and there with all parts needed on his truck. Glad we called Precision and would definitely ask for Corey again if needed.
Linda Aber
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Alexandria, VA
We had a good and quick response from Precision employees. Also, we had a great service and fast. Thank you very much.
Lionel Maza
Service Provided:
Garage Door Repair
Product:
Springs
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
CTM
Precision Garage Door of Fredericksburg
2305 Airport AveFredericksburg VA, 22401 License: 2705-105317
