PRECISION GARAGE DOOR SERVICE OF MADISON

Rusty Owens was very professional and super helpful and took the time to walk an old lady through all the technology and answered all of my questions. I really appreciate you and the customer service. He was very helpful.

Danielle Wahba

I just discussed the work ro be done, but Cameron was very friendly and honest about what needed to be done. He measured the space for the door and gave me a price right then on the spot. I am very impressed with Precision Garage Doors. Karen Rossie

Karen Rossie

Thank you for being so prompt about getting our door repaired! Your service techs were very knowledgeable and 2 super sweet guys! Thanks again, Annette Whittington

Roger Whittington

Thanks for timely and professional service

David Snyder

Precision Garage Door was selected because of their service quality and response. Rusty Owens, the service technician, was very knowledgeable in assessing the problem and provided three options to choose from for a new garage system. He was very efficient and explained clearly how to use the new door opener.

Janette Mccrory

Precision Door has exceeded my expectations for quality service and the garage doors they offer. They are professional and helpful while always answering any questions and standing behind their work!

Myrna Saxon

Quick response. Great service! Super friendly! Will definitely use again!

Rachael Morris

They do a excellent job get the job done right the first time! Show up on the day and time schedule sometime show up early if your available!

Beth Bohl

I highly recommend Precision. I first called them when I thought I'd perform a "simple task" and replace my garage door rollers. That simple task turned in to a nightmare late on a Saturday night where my garage door was nearly out of its tracks and precariously hanging over my new SUV. I couldn't get the door down and I was afraid I was about to have the door crashing down on my new vehicle. I called Precision and they sent out a technician on an emergency call and saved the day. The cost was well worth the ability to get my door operable and be able to sleep knowing my garage was secure. Since that time, I purchased a replacement door from Precision and today purchased a new drive system that is smooth, quiet, and comes with SmartHome built in (internet camera, light comes on when I walk into the garage, app tells me if my door is open or closed (and I can operate from my cellphone from anywhere I can access the internet). Precision is always quick to respond, courteous, calls when they're on route, and even sends me a photo of technician (i.e., security conscious). Highly recommend.

Ron Bloomfield

Service was great and professional. Very happy

Gretchen Bobo

Fast, knowledgeable, and efficient. Cameron was great, explained everything and answered all my questions. Couldn’t have asked for more.

Rod Winstead

This was the easiest appointment to make and the staff kept us informed. Cameron was very professional and did not leave until he was pleased with the repair. Definitely would recommend them! Great job!

Jennifer Gatling

Very professional rep.

Sandra Hall

Cameron presented the options for repair and completed the repair in a timely manner. The result is a garage door that runs smoother than it has in years. I will be calling Precision door again when my second garage door needs repair. The work completed also came with a 5-year warranty.

Randall Abbey

Great fast service was provided! Gage was very nice and professional. Thanks so much!

Allison Johnson

My technician, Eric, was able to arrive earlier than scheduled which was an added bonus. He made everything seem so simple and easy. Thanks for an amazing job!

Amber Rucker

I was able to get an appointment easily- on the same day! He came and fixed our garage door in no time and was so professional and courteous! Very satisfied and will use them again!!

Tyler Jeter

Thanks for repairing my garage door. It is so quiet now and i just love it. You guys did an excellent job.

Broderick & Toya Elam

You got it fixed on same day that I called. Technician was very competent and polite. Appreciate that great service.

Dave Heidenthal

Cameron was very professional and did a great job

Marvin Scott

Cameron did a great job. He was early which was great and not only did the work, but serviced the doors.

Danny Collins

I would never select Precision again as they cant be trusted. Roger Kubler Madison MS

Roger Kubler

Mr. Kubler, we would like to apologize for the confusion with the terms of our warranty, as we only cover the actual parts that are replaced. Our Director of Operations, Eric Kee reached out and while we weren't able to resolve this issue, we did return your payment for the second visit to your home. Please let us know if we are able to assist you further.

The Precision Team

The service was timely. You did what you said you would do and you were prompt about it. Your reps were professional and courteous. However, I do have a complaint. I had some questions regarding the first estimate I received and the representative did return my call. However, I had other questions arise and the rep did not call me back. I do not like to be ignored. In addition, when the rep initially came to look at my project and give an estimate I requested that a new seal be installed on the bottom of the door. This cost was never included in the two estimates I received. When I was given the cost for the seal, I thought it was out of reason. That is my thought. Overall, I was pleased with the promptness from you. Thank you.

Billy Broocks

Billy - thank you for taking the time to speak with our Director of Operations, Eric Kee. Please do not hesitate to reach out to him directly if you need any additional services in the future.

The Precision Team

The "techs" where good guys who I enjoyed visiting with and appreciate the work they did for me. Mega Kudo's!

MarkW

The person that was sent to my home was very unprofessional, Eric had this nonchalant attitude as if he didn’t want to be at my home, he has a dry non sense of humor, I was disappointed with the visit because I thought materials to complete a garage door was included but according to Eric it’s not I had to buy my own supplies, I thought that was odd, so I asked all this company do is put the garage door up, he said yes. What the hell type of company only put the doors up. I can’t stand some people in Gods world that judge people from the color of their skin. Disappointed smh, Gods trying so hard to get people attention but they still don’t see it, smh

Mary Ford

Ms. Ford, I would like to thank you for speaking with our Director of Operations and allowing him to address your situation and all the concerns you had. As he mentioned, since you have a carport and would need a carport conversion to a garage, that would require a general contractor, as we aren't licensed and don't perform framing and such, as it is outside our expertise. We appreciate your feedback and do hope you will give us a call when you are at the point of needing a new door installed.

The Precision Team

very good and courteous .A friend recommended you all .

Jerry Stalcup

Prompt, friendly and excellent service.

Randy Palmer

Cameron, the technician, took the time to explain what was causing my problem (broken noisy door) and what I did (and did not) need to replace. He also walked me through options and costs without any attempt to pressure sell. He was genuinely interested in giving me all the information I needed to make my decision. I am very pleased with Precision Door customer service and look forward to having my new door installed within a week's time.

Katherine Frederickson

My experience was wonderful. Hunter kept me informed. He was very professional, knowledgeable, and informative. He got it right the first time and cleaned up everything! Hunter even programmed my remotes again. I will definitely contact Prexision Door Service again. A big box vompany told me they could install a mew garage door in 4-6 WEEKS! I called Precision and had it installed 2 days later! I am so grateful!

S Bolton

Easy to get an appointment. On time. Replaced a belt on the opener quickly. Used previously and have always found them to be very helpful.

David