Precision Garage Door of Austin

Has Received 6 Reviews in:

Pflugerville

Average Rating: 5.00


Garage Door Opener Install

06/27/2016

Pflugerville, TX

Review:

The advertising helped, the appointment person helped, but the technician was the best, he gets a 5 star review. His calm demeanor, helpful tone of voice and great book explaining options finished the deal. I had two repair people at the same time working at my home. Your technician didn't bring a child with him to the repair, but Mr. Appliance did. You win and get 10 extra points, no liability from a surprise child.

Vicki Lapresto


Response:

Vicki Lapresto, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

04/11/2016

Pflugerville, TX

Review:

Will was very knowledgeable about what had happened and what the best solution was. The work was fast and efficient. I would highly suggest this company to my family and friends.

Erik Villanueva


Response:

Erik Villanueva, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Will.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

03/06/2016

Pflugerville, TX

Review:

No you did not meet my expectations your receptionist need to know more about your work in the field I was told one price on the phone and then told another price at my house then I was forced to pay $75 because I was told the wrong information prior. 0 stars. Never again will I use this businesses service nor will I refer anyone.

Coby Perry


Response:

Coby - We're sorry that our receptionists cannot totally know what is wrong with a door without being in the field. Our technicians perform a 25-Point Safety inspection on every garage door. Then we provide our customers with repairs to all items that fail our inspection for a permanent repair to your garage door. With these recommendation we provide the best warranties in the business. Unfortunately, your door had several major components that were damaged or severely worn. We hope this experience has not tarnished the opportunity to serve you in the future.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/02/2016

Pflugerville, TX

Review:

5 star. Great service. Quick response. Very happy

Majie Villlarreal


Response:

Majie Villlarreal, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

11/27/2015

Pflugerville, TX

Review:

On time, quick, good results, reasonable. Service person great.

Ralph Kirkley


Response:

Ralph Kirkley, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

11/19/2015

Pflugerville, TX

Review:

I doubt I will use your service again in the future. I was told your technician would arrive between 11 and 1pm and he didn't arrive until close to 2 pm. Successful businesses don't do that often and expect return customers.

Dr. Walt Foultz


Response:

Dr. Walt Foultz, We are sorry you were not completely satisfied with the service you received from our technician. At Precision Door Service we strive for 100% customer satisfaction. When we cannot achieve this we evaluate the service experience and use it to learn from. Our technician should have called to advise you he was running late on a big job. We appreciate your feedback and we hope you will give us another chance to service your door and exceed your expectations. Thank you...

The Precision Team

Service Provided:

Garage Door Repair

Product:

Our Average Rating

With 29839 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Austin (512) 371-6343 59 Reviews
Bastrop (512) 279-2499 3 Reviews
Cedar Park (512) 524-6102 2 Reviews
Georgetown (512) 377-9772 8 Reviews
Lakeway (512) 795-4590
Leander (512) 782-4831 1 Reviews
Pflugerville (512) 279-3320 6 Reviews
Round Rock (512) 795-4585 7 Reviews
San Marcos (512) 279-1672 5 Reviews
Spicewood (512) 795-4606 1 Reviews
Wimberley (512) 961-1109 6 Reviews

Precision Garage Door Repair Austin

For this location's local site visit:

This location is owned and operated by:
Steve Freitas

Precision Garage Door Repair Austin

11607 N. Lamar
Austin TX, 78753
Franchise Opportunities

Request an Appointment

IDA
IFA
Franchise Business Review
Franchise Registry
Entrepreneur Magazine
Military Discounts